Santa Marta Retirement Community Review

Santa Marta is a wonderful community. I publish the Seniors Blue Book and had many options for my Mother when she needed short term rehab after having a stroke. Santa Marta was a great fit for her and helped her success in a speedy recovery.

The staff has done an outstanding job of caring & keeping the residents safe during this pandemic at Santa Marta. We are So Grateful!

A few months ago, I called Kelli Bailey, Community Outreach Liaison at Santa Marta to get some advice on Rehabilitation Facilities and Assisted Living Options for my mom who had fell and broken her arm and would be needing some type of assistance while her arm healed. It was apparent her desire was to provide me the best information to help my mom get the best care. She took the time to understand the circumstance and really go through the various options (which health care is so confusing) and explain the differences in terms we could understand. In the final decision we didn't use Santa Marta, but her caring advice is very much appreciated and should we need assisted living services or know of someone that is looking, I will highly recommend you reach out to Kelli and share your story. She will listen and provide you with her many years of experience in this field. Thank you!

Such a beautiful Retirement community! Great friendly kind staff. I'm only 21 but I want to move in there lol

I have been so happy with all the love and care my dad receives each and everyday at Santa Marta in the skilled nursing unit. Everyone knows his name and always make him feel like he s at home. I m blessed to have a facility so close to my home that offers excellent care.

After years in independent living and a large buy in for a continuum of care, my mother needed a rehab facility. There was no space for weeks at Santa Marta and then she was given what was a single room but with a roommate and beds separated by a curtain. Then there was a wait for a place in assisted living. Over the years she talked of her friends who were farmed out, and couples forced to live in two different facilities. She left rehab with an infection and a few weeks later entered hospice. Santa Marta focuses on hospitality in independent living. It must be the only assisted living facility where 90 year olds must take an elevator, and stand in line to get their medication.

Assisted living part was okay for my mom, but memory care was a nightmare!

We had to place my Mother in Santa Marta for a 30 day rehab stay due to a fall and injured knee. Santa Marta employees have been wonderful to her and in keeping me updated on her care since we could not see her due to the current pandemic situation. Our experience has been very favorable and we recommend them highly to anyone looking for a safe. Friendly environment for placing their loved ones for rehabilitation.

I spent a wonderful 11 years with the Santa Marta family. Customer service/hospitality was very much appreciated by the wonderful residents of Santa Marta. We loved our residents and they showed us that they loved us right back. I am unable to individually give kudos to any one person as all 200+ associates were wonderful team players. I will always cherish my time at Santa Marta and hopefully one day we will reunite.

My mother spent 2 weeks in the rehab facility at Santa Marta, after breaking her hip. While no one wants to have a family member in rehab, this was the best possible experience we could have had. From the second we walked in the door, we were greeted by members of her care team and the admissions staff. She was introduced to the nurses, had vitals taken, and was shown to her room. We had experienced the complete opposite just a couple of days before at another facility, so this was such a great feeling, it nearly brought me to tears.

Over the next day or so, we met each member of her care team, nurses, aides, therapists, dining staff, and housekeepers. Each one took a special interest in my mom, of course, but also made a point of meeting our family members and making sure we were all comfortable in this situation. They even remembered OUR names!

My mom likes a specific kind of ice cream, and my dad found out we could bring it in, and the kitchen staff would keep it for us. When I took it to the dining room, I was amazed that Amy knew who I was and who my mother was before I even said a word. The attention to detail by this staff is incredible. Jinan, Breanna, and the rest of the dining staff was just as attentive and detailed.

My mom received Physical, Occupational and Speech/Cognitive Therapy while at Santa Marta. Kate, Cassie, Tyson, Jill, Natalie, and Kelsey were the kindest, most encouraging group of people. They took great care of Mom while helping her to get stronger each day.

As for the nursing staff, there are not words enough to describe their care. They are sweet, sensitive, attentive, helpful, knowledgeable, kind, funny, enthusiastic and so much more. Cici, Herane, Lily, and many others that I didn't catch their names, all knew who Mom was and took such great care of her.

I feel like Mom was treated as if she was a member of each Santa Marta staff's very own family. That's the kind of care you want in any medical situation and it was so refreshing.

There are a few others who deserve recognition as well - Riley in Admissions was incredible. Stephanie, the Social Worker was extremely helpful, and Lindsay, the Assistant Nursing Director was kind and caring and kept up with Mom's progress.

Thank you from the bottom of our hearts. Like I said before, I hope we don't need to see you all again, but if we do, it will be like coming home.