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4 years ago

Long queues outside and inside Client service cent...

Long queues outside and inside Client service centre. A person queues two hours and more before attended to by helpdesk.
Client Service Centre phone goes unanswered 80% of the time.
No upfront information for walk in clients- only to be told at helpdesk what documentation is missing. Website not user friendly in this regard.
Inside of the Client service centre is small and a high risk for contracting COVID-19.

Kindly improve as the above mentioned were observed for numerous years and is not getting any better.

About SANLAM Namibia

Sanlam Namibia is a leading financial services provider in Namibia, offering a wide range of financial products and services to individuals, businesses, and institutions. With over 100 years of experience in the industry, Sanlam has established itself as a trusted partner for its clients.

Sanlam Namibia offers a comprehensive suite of financial solutions that cater to the diverse needs of its clients. These include life insurance, investment management, retirement planning, wealth management, and employee benefits. The company's team of experienced professionals works closely with clients to understand their unique needs and develop customized solutions that meet their goals.

One of Sanlam Namibia's key strengths is its commitment to innovation. The company is constantly exploring new ways to improve its products and services through technology and research. This has enabled it to stay ahead of the curve in an ever-changing market environment.

Another important aspect of Sanlam Namibia's business model is its focus on sustainability. The company recognizes the importance of responsible investing and has integrated environmental, social, and governance (ESG) considerations into its investment process. This approach not only helps protect the planet but also ensures long-term value creation for investors.

Sanlam Namibia also places great emphasis on education and empowerment. Through various initiatives such as financial literacy programs and skills development workshops, the company aims to equip individuals with the knowledge they need to make informed financial decisions.

In addition to these core values, Sanlam Namibia prides itself on its strong corporate governance practices. The company operates with transparency and accountability at all levels while maintaining high ethical standards.

Overall, Sanlam Namibia stands out as a leading player in the financial services industry in Namibia due to its commitment to innovation, sustainability, education & empowerment while maintaining high ethical standards & corporate governance practices which makes it an ideal partner for anyone looking for reliable & trustworthy financial solutions tailored specifically for them or their business needs.


In conclusion,
If you are looking for a reliable partner who can help you achieve your financial goals while upholding high ethical standards & corporate governance practices then look no further than SANLAM NAMIBIA - A trusted name in Financial Services Industry!

SANLAM Namibia

SANLAM Namibia

3.5