Samsung Reviews

To understand the opportunities that already exist with home automation

Suddenly my J3 no longer turns on and spots and three cuts appear on the display. Sent back to the headquarters via vodafone store they blame me for the problem and demand 110 to fix it (when it cost me 99). If the phones burst, it's not our fault. NEVER AGAIN SAMSUNG

It is the official headquarters for Samsung Italia
Personnel and training office management. It is the heart and the brain of this great company. Where obviously everything is perfect and even the smallest details leave no room for errors. Modern elegant finish clean both in the forms and in the furnishing. A company that works at the top as such

Terrible they organize events during opening hours and close without warning

A curious place to visit if you like technology and go from there.

Interesting. It allows you to understand new technologies with a look towards future evolution.

A technological showroom and done very well accessible.

Very repentant of a 4K 65 "top series that you see so much worse than a SONY that is 4 years old! Incredible.

Very nice the decor of all Samsung products to highlight the home automation and the future to come ... not very far away !! A place where reality is anticipated in 5/10 years!

New structure with demonstration rooms including professional products.

REVIEW REFERRED ONLY TO SAMSUNG ITALIA ASSISTANCE SERVICE AND NOT TO THE PROPERTY.

Samsung S7 a never ending story that started on 06/14/2016

on 14.06.2016 I purchase a Samsung S7 out of necessity in the Wind shop of the Central Station in Milan ... 1-2 days later the drama begins, I start calling the shop but I don't receive any answers, I write a registered letter to the registered office of the company that manages the shop but nothing ... so on 06.07.2016 I go directly to the shop convinced to leave the phone down and have it replaced since it was "dangerous" (I mean, I couldn't hold it in my hand since it overheated) but nothing to do, in the shop I am told to contact Samsung Service, which was done immediately on 06.07.2016 by phone and via Pec. The phone is sent for assistance a first time, it comes back and it's exactly like before. A Samsung technician connects remotely but after a while he gives up because the connection continued to drop due to the overheating of the phone, which was ascertained by the technician. I write repeated Pec to both Wind and Samsung but without answers so on 04.04.2017 (nine months later) the phone is sent, subject to advance notice via Pec to the headquarters of Samsung Italy. Only on 04.06.2018 (after a year and more than two years after the purchase) Samsung contacts me, says it will send to check the phone. On the day of 26.07.2018, after incessant and repeated calls from the assistance, I received a Pec where they confirm that according to them the phone is perfect !! I ask what checks / controls have been made but for now I am waiting. And to think that I had extreme esteem in Samsung products, in fact I had the S2, the S3, the S4, the S5, the S6 before ending up in the abyss of the S7. For me, I closed the Samsung chapter for the very bad and inexperienced management of assistance by who knows who and certainly managed in a ridiculous way.

Each of us has to do the job we know how to do ...

After this event NEVER EVER NEVER Samsung smartphone, neither smartphone nor any other Samsung branded product, so the assistance will always be the same.

Showroom open to the public that gives the opportunity to see and try new Samsung technologies

Funny to see the technological innovations all in one place and presented as if you were in a futuristic apartment. Friendly staff ready for any explanations and advice.

Wonderful place ... Personally I visited the NBA exhibition and the house of the future.

not solve anything, no one listens to the customer, my samsung A5 had broken where I twice, bought I have washed my hands, I phone a year back broken. I called but they put the phone on my face, but thank you! I remained malissimp, I just wanted information about what I can do to replace this phone, after all I'm bringing it to Florence for the second time but I wanted the opinion of Samsung, because the phone I comorato to shows and have assicutato me that no one had touched him, and they're the move and only for the night, the adetti pvvio, after six months of life broke the touch screen, microphone and display .. now also display and touch ... what should I do as a customer? I rechargeable three, but without a phone how can I use my SIM ???

Exceptional show room on the ground floor. Staff very willing to illustrate the latest news launched by Samsung. An experience to try

You can try all the SAMSUNG news
From phones to washing machines all

A staff that was super helpful for an event open to the public, a fantastic event and with many varied and fun activities!

Situated in the new residence area of milan. Smart skyscraper

Very interesting experience. The visit allows you to see the most innovative products and their applications. Many events during the course of the year.

I have been to the Samsung event in Dybala. The organization and management of the event was a tragedy, despite being by invitation and with many participating children. Organization not worthy of the Samsung brand.

Good morning,
I ask to be contacted as soon as possible, so that you can solve a problem of assistance, since even on your support there is not enough space to explain what happened to me.
If this is not the case, I will buy another phone and I will never buy a samsung product again in my life and I will talk about the bad experience I have had with Samsung so far, to all the people I know, and I will only go ahead with your legal relationship the federconsumatori.
Thank you,
Giovanna Genovese.

One of the newest and most innovative buildings in the new Milan. Super technological offices, very young environment and two arenas on the ground floor where you can create meetings, parties, concerts. Location a stone's throw from Piazza Gae aulenti and a very convenient area

A place to test the elements of the home of the future

But aren't you ashamed to be dealing with field marketing agencies that exploit people?
Often increase the objectives or experts promoter even in the month blaming you (saying that you are responsible for these choices) .In months the most good at Milano Certosa, Milan city, Arese, Novara, Pavia have left these agencies because they speculated on their professional work. paradoxically they prefer non-capable salesmen to whom they don't have to recognize commissions. You are losing a lot of potential customers.

Really spectacular building. It seems to be jumping into the future

Showroom where you can experience the latest Samsung products, both in terms of smartphones and smart appliances. Staff available for any clarifications.

I thought better, the latest Samsung products are on display. Very nice structure.

If you want to immerse yourself in the most advanced home automation systems ... then you are in the right place.
The Smart Home offers the opportunity to try all Samsung technology and be accompanied on the tour by the guides I work daily inside.
It is a place where you can have fun and experiment.
The building is truly exceptional and in line with the new Gae Aulenti center.

Awesome experience, the staff is very friendly and help you experience every bit of it. You can see and experience Samsung's newest innovation.

Always very interesting multimedia space to visit. Very friendly and helpful staff. You can touch all the news of the Samsung brand.

Suitable for business meetings for around 50/70 people. Located in the central area of Milan, well served by public transport (yellow metro stop Repubblica).

Fantastic place !! It is not a shop, but a place where the latest products are displayed and how they can be integrated into a home automation system. Well done Samsung!

All very hi-tech, but for Samsung events they don't give you WiFi. Absurd

Modern and well organized space where Samsung manages events and presentations of new products.

It is the Italian headquarters of Samsung. Why am I being asked for a review?

The opening hours are not the declared ones!
Scorretti.

they were not at all courteous !!!
I don't recommend it to anyone.

Amazing and innovative corporate office in one of the most important economic and financial center of Europe.

Good assistance ... maybe a little longer in the timing

Innovative, technology for conferences and speeches ok

The new smartphones are built to spend money on the buyer. J3 2017 with broken microphone sent to repair under warranty ... ask you 110 euros because to open the phone must remove the display is if there is a microcrep of 3mm certainly the display will DESTROY. so either pay or no guarantee .... without words

If you like home automation, it's your place! Good experience

The usual Koreans ..... all are worse than them ...

Tour of integrated development projects between technology and information technology, guided with courtesy and availability by skilled and motivated professionals.
Extremely innovative home environments with many interesting ideas, the Samsung home theater and telephony are a must!

Noteworthy showroom offers you a comprehensive overview of all new technologies. Very courteous staff

They have been friends for years. What about ... the best, professional and friendly.
Only note, however already told them, I preferred the showroom of the previous venue.

Finally also in Italy a beautiful arena for export events.

A wonderful place for all samsung fans. Visit it it's worth it

It's a nice place, you certainly can't buy products, but you can try the various Samsung devices and some home automation samples.

Visited for a sporting event, characterized by their products, nice for those who are passionate

IOT that is worth ... possibility of gaming and with the virtual dressing room you can try all the wedding dresses you want!

Try the latest news at the showroom ... see the trailer of the game of thrones on a mega screen in Dolby atmos is just one of the experiences you can do

REVIEW REFERRED TO SAMSUNG ITALIA ASSISTANCE AND NOT TO THE STORE

in April I bought a samsung gear fit 2 pro (note that it is underwater at 50 meters) and after 8 months (so still in full warranty that I use it for swimming it goes off and overheats. I send it in assistance and I am found with a budget of 180 because I entered the water by oxidizing the contacts Contact the assistance and tell me that nn is covered by warranty in case of infiltration .... now I wonder but what the hell give a guarantee if then not respected ?? congratulations! I thought you were a serious company and instead ..... NEVER EVER MORE SAMSUNG PRODUCTS !!! CLOSED !!!!

Samsung District is the new area under construction together with Porta Nuova which is still to be finished, connected by foot with Piazza Gae Aulenti offers the possibility to rest in the shade behind the Samsung Home, not far away you will find the Milano Centrale station. I recommend passing by here and not following Google maps which makes you take a path completely in the sun that runs along the Vertical Forest and makes you lengthen the road, in this way you shorten the distances and in 10 minutes you are at the main station