Sam leman automotive Review

Great place. The staff genuinely care about helping solving the customers issue, whether purchasing or needing vehicle service. I bought my second used car from them yesterday and again they were awesome. They patiently worked with me and kept in touch about used vehicles they had that met my criteria and budget. Took a few weeks before I finally found one I was happy with. I was admittedly being picky lol
Special shout out to Manager Jim Hicks and Salesperson Travis Barnes over at Sam Leman Jeep Chrysler Dodge Ram. You guys were great, thank you

Travis Grush is an awesome salesman. He was very thorough in helping me purchase my new Chrysler Pacifica giving me all the information I needed to help me make an informed decision. I love my new van & look forward to driving it for many years to come.

Clean, courteous, professional. I trust my Toyota dealer to take care of my Toyota. And always go home with a clean car.

Fred Snellen and Adam Blue were phenomenal at their jobs. We went in and test drove the vehicle and within a short time we had the keys and drove off with a new car. It was amazing!!

Drove 185 miles to pick up my new F-150 King Ranch. Jason Lewis was my sales person and he did an excellent job of taking care of my needs and having my new truck ready when promised. Thanks to all involved from the prep department to the 2 ladies that assisted me in the business office. All was done very professional. And Jason as you said to me when I left if I have any issues to let you know, and I will. Thanks again, I enjoyed my ride home!

Damian Fleming is the best sales consultant. Really nice and super helpful.

I was driving with the speed of traffic on 55 (This road always drives fast). Apparently, whoever was driving their dealer vehicle didn't like me going faster than him so he slammed his brakes in front of me. After getting off on the same exit, he was swerving so I couldn't pass him. Don't think I'll ever be buying one of their cars anytime soon. That can't be good on a brand new car they will eventually sell to somebody. I guess the rumor is true they tear them up and sell them.

After extensively speaking with the salesperson DeAndre over the phone, my husband flew from North Carolina to Bloomington, IL to purchase a heavy duty, slightly used truck. We had put a deposit and everything. They even told us if we didnt come within a day or so, they were putting the truck back on the lot. So my husband made the trip. When trying to negotiate, they made NO concessions. They didnt want to give us any deals. Also, we were purchasing the truck in my name and I had to stay home with the kids. The only way they said we could do this was by mailing paperwork to me and for me to mail it back notorized (they refused to do anything over email and they didn't even present the idea of giving my husband POA to sign for me). So we started this process.. all while my husband was spending now almost a week in Bloomington IL. After getting the paperwork and trying to scramble after these people made NO concessions and no help, my own private financing told me that they were seeing some issue with the title, and if they could just have proof that the dealership had the title, they would finance the vehicle. GUESS WHAT. THE DEALERSHIP DIDNT HAVE THE TITLE TO THE TRUCK. They had MAILED me papers to sell me a vehicle that they didnt even have the title to! If they were waiting on the title, they could have just told us, but instead they were playing games and allowed my husband and i to spend almost $500 in travel in hotels WHILE THEY NEVER HAD THE TITLE. Then tried to convince me to instead finance with them since my credit union wouldnt finance a vehicle without title in hand! As if I want to purchase a vehicle from them at this point. This was my most nightmare experience ever trying to purchase a vehicle. They weren't upfront, allowed us to spend a bunch of money to travel there, and assumed because my husband spent the money and traveled that we wouldn't turn down the truck. Well we did. I would not recommend ANYONE to go here they are at the very least, an unethical dealership, and at the most, are trying to scam people. If I could give 0 stars I'd give 0 stars.

This dealership is hands down one of the best dealerships I ve come across in a while. If you want a car I suggest you get with Suzi Williams. She s very pleasant and she went above and beyond to seal the deal and get me into a brand new 2019 car. She even picked me up from the train station in my brand new car. The dealership reps are very pleasant and helpful with everything. I recommend going through this dealership if you want a awesome experience buying a car. Thanks Suzi