Angel Hicks

Review of Sam leman automotive

After extensively speaking with the salesperson De...

After extensively speaking with the salesperson DeAndre over the phone, my husband flew from North Carolina to Bloomington, IL to purchase a heavy duty, slightly used truck. We had put a deposit and everything. They even told us if we didnt come within a day or so, they were putting the truck back on the lot. So my husband made the trip. When trying to negotiate, they made NO concessions. They didnt want to give us any deals. Also, we were purchasing the truck in my name and I had to stay home with the kids. The only way they said we could do this was by mailing paperwork to me and for me to mail it back notorized (they refused to do anything over email and they didn't even present the idea of giving my husband POA to sign for me). So we started this process.. all while my husband was spending now almost a week in Bloomington IL. After getting the paperwork and trying to scramble after these people made NO concessions and no help, my own private financing told me that they were seeing some issue with the title, and if they could just have proof that the dealership had the title, they would finance the vehicle. GUESS WHAT. THE DEALERSHIP DIDNT HAVE THE TITLE TO THE TRUCK. They had MAILED me papers to sell me a vehicle that they didnt even have the title to! If they were waiting on the title, they could have just told us, but instead they were playing games and allowed my husband and i to spend almost $500 in travel in hotels WHILE THEY NEVER HAD THE TITLE. Then tried to convince me to instead finance with them since my credit union wouldnt finance a vehicle without title in hand! As if I want to purchase a vehicle from them at this point. This was my most nightmare experience ever trying to purchase a vehicle. They weren't upfront, allowed us to spend a bunch of money to travel there, and assumed because my husband spent the money and traveled that we wouldn't turn down the truck. Well we did. I would not recommend ANYONE to go here they are at the very least, an unethical dealership, and at the most, are trying to scam people. If I could give 0 stars I'd give 0 stars.