Salt Lake City Airport Authority Review

Only down side to the new terminal is the walk. Bring the comfy shoes! The airport is beautiful but needs more food options.

What a mess...Good Grief...dont get lost in their construction parking maze...which incidently will cost you 2 bucks...

My passage here was quick, people were already waiting for me to pick them up. It was the first time that I 'smelled the United States'. I love Salt Lake City.

Love that this airport has lactation rooms! Not very many airports recognize this need for mommas. Very impressed and the rooms were very clean. Thank you

Medium size airport, reliable and easy to get from gate to gate.

It s very beautiful and the attendants and agents are very respectful and nice

Ridiculous
Utterly

Very intimadating. It makes me nervous. But, I'm old. Who cares.

Be sure to allow yourself time to take in the surroundings. It's only days after opening, so not all the stores are open for business nor are all the people movers working. I checked in at United and it was about a 25 minute leisurely walk to board at Gate F. The bathroom stall is deep enough to pull your luggage into, plus a shelf to set down your cellphone and whatever else you are carrying. Hope to visit SLC again soon!

Internet is really slow. Pet relief area is awful. Good restaurant selection but the lines are ridiculously long. Delta agents are nicer than United agents

Delta bag drop and TSA/checkpoint were super fast but the rental car return was not. There is a "no right turn sign" when you must turn right... otherwise you end up at the 'commercial entrance'...

Poor food selection. Need more main stream resturaunts. Would kill them to have a subway, taco bell, maybe another mcdonalds in terminal 1 (have just one in terminal 2 and its always crowded). The airport is trying to be high-end food wise, but doesn't realize the average passenger with kids is a grab and go family, not sit down for an hour dining paying $100 for 4 people. Now let me start on the TSA, (THOUSANDS STANDING AROUND) fits SLC to a T. Very slow lines and they never open up all the metal detectors. Don't have a Pre-check line open early in the morning. They should give me a refund for the money the government took so frequent travelers can go through pre-check. Would give zero star rating if it was possible.

New terminal is great and spacious and nice to look at. Plenty of seating, bathrooms, and water fountains readily accessible.

This airport is clean, contains shopping and food vendors, and is not extremely chaotic. I had a positive experience utilizing this airport!

Be prepared for more than a mile hike from the door drop off to the gate, with very few electric sidewalks working.

Great airport. Easy to find your way around. Very clean.

Poor during construction. Making people walk endlessly while having the mover assists stopped

Very clean, easy to navigate, very very large. Loads of walking. Brand new everything, and great restaurants.

I really like SLC International. I experience very few issues upon arrival or departure.

I love the airport. It is clean, very easy to get around, and the staff are very friendly. Love it!

Liked it! Now if you could just figure out how to complete your I-15 projects!! Ha, we're not exactly shining examples up here.... #seattle

New terminal was beautiful! To bad I was still in the old part.

Very nice airport. Excellent views. Good customer service. Variety of stores and food options.

This new addition to the airport is a joke. The old airport was just fine. I get yelled at by the airport staff when I pull up to the arrivals area after my spouse has notified me that she has landed and is on her way. After waiting there for a few minutes since you have to walk over a mile and a half from the gate. The airport staff was trying to tell me that I needed to drink all the way around the terminal again because I couldn't wait at the arrivals. I dread everytime I have to deal with this airport anymore.

It's not the best and not the worst. It's mediocre for an International Airport.

The layout is a little more simple than I'm used to, and i ain't mad at all. The bars are dope, and the staff is mad accommodating.

As airports go, this one is well organized, has decent art displays, food is on par with other well-known airports and has friendly helpful staff.

The airport is very clean and organize but some areas at some gates are small and not enough if we consider the distancing rules to be applied. People are sitting every other seat which is not safe.

Salt Lake City's airport is a clean, efficient operation with much in the way of shops, restaurants, and decorative appeals. It serves as one of Delta Airlines hubs, so travelers to western cities who fly Delta are likely to get routed here first.

This airport is medium in size and gates and other things are clearly marked so you shouldn't have trouble getting where you need to go. Among the extras that I liked are the different decorations. The nature pics alongside the moving sidewalks and the trees between the tables in one of the seating areas are among the many visual extras that add to the airport's appeal.

With food and drink, they have the usual chains, but they also have several local and regional options. As a beer blogger, I was more than pleased to discover that Squatters Brewing has a pub and restaurant here. Many other eateries also grabbed my attention and will definitely be on my list of places to go on my next visit.

One thing I noticed about Salt Lake City airport is that it's prone to getting quite crowded in certain concourses at certain times. One crowd in Concourse C was so large, I decided to not even attempt to walk through until more planes boarded and the crowds cleared. Good thing I had a 2 hour layover and could afford to wait. I wanted to visit Squatters, but didn't want to deal with so many people.

Salt Lake City and Utah in general are popular with travelers. A good airport is necessary to efficiently handle the crowds and what they have here seems up to the task. A few additions and improvements and this could easily become a world class place for tourists and business travelers.

Nice airport very clean and very helpful and nice people

Beautiful friendly staff and how clean can this airport get

Could the airport clean the air filters on the parking shuttle buses (see photo). Also can they put in a sidewalk to walk from long term parking to the gates?

Pro-Tip. Take the Green Line UTA Trax right to the terminal from downtown Salt Lake. It's so convenient. Just make sure you make alternative plans if your flight arrives late at night because Trax does not run 24 hours. Otherwise, the airport has seen some great improvements the last couple of years with much better restaurants and shops. If you don't see an LDS Missionary coming home or leaving, your flight is free.

Why the positive reviews? It takes two seconds within stepping into this airport to see that it's way too small for the volume of connecting and international traffic it supposedly serves. Had a lot of construction going on that delayed our flight taxi in to the gate, I can only hope said construction is actually expanding this small airport.

wow! changed a bunch since last time here. a lot less crowded.

Super beautiful love the new look and the employees were terrific thanks

Our bag was severly damaged on the flight, and items were lost. We weren't notified of this, we just waited around the baggage pickup until no more bags were arriving. We had to search for the baggage office. When we got to the holding room where our damaged bag was held, the Delta employees were going through the top, the damaged part. Good thing we only had toiletries in the top compartment, because everything in there was lost. Very upset with how this was handled and that the employees would go through our things.

Terminal G very poor re places to plug in/charge phone.

Easy to navigate and small enough to not be overwhelming.

Security is pretty fast and the airport is only about 15 minutes from the city. Since its west of the city there is almost zero traffic heading that way.

An excellent little airport. Only encountered one rude staff member here and hence the lower than 5 star review. But lots to chose from when having a meal and very clean.

Great, however it took a long time to wait in line for DE-ICING!!!! Purschase more equipment along with your new Terminal!!!!!!

The good is that the airport is reasonably maintained and that the concession prices are reasonable. The bad is that the layout means that the same carrier may be spread across several terminals, which can make a person have to make a mad dash to their connecting flight. If they could correct that, it would make traveling through there a better experience.

I was so nervous to fly amidst a pandemic but the employees all worked to make the process simple and safe. The new TSA area is fantastic too. So much simpler!

Excellent airport. Staff is very friendly
They help you solve any type of problem. We missed a flight and we were immediately connected to another next flight.

People were friendly, but the check in counters don't open until 4 and TSA doesn't show up until 430. We had a 5:00 flight and almost missed it because we stood in line waiting for them to open.

small friendly Airport! They held the door for me, and the weather is beautiful 67 degrees.

Great personnel kindly helped me to locate my lost luggage.

Really miss the old airport. I fly weekly for work and I am so disappointed in the design and functionality of this airport. I was excited for a new airport but now I dread coming here every week. Everything is so far away besides the last few A gates. They have gates that require being bused to the plane- which was never a thing in the old airport. The old design was SO much better and easier to get around. Plus, the new airport is so, very generic... nothing unique or special here.

Attractive, though they don't have luggage down yet. Low volume of people, 35-40 minutes to get to belt.

Although not a huge airport, they are pretty organized and have friendly staff.

No water fountains to refill water bottles .
No charging stations.
And none of the food places accepted the food voucher I was given.
My flight was delayed 5 hours and they never updated us on what was happening.
Overall just very disappointed.

I'm not happy with Delta at SLC airport, my son has been stuck there from 9a.m. this morning cause he missed his flight, it's sad how no one would help him get from one place to the other, he has only flown once and it was not a good flight for him. I called and talked to Karen with Delta and she said that a superviser would check on him and of course no one did. He still has three more hours to wait for the flight out to Bozeman. NEVER WILL WE FLY DELTA AGAIN. We are not bashing the airport, just very disappointed in Delta again. June 28, 2016

What I appreciate the most is that you don t have to walk through an entire department store to get to your gate. I loath that at other airports. I see that they are building a new terminal, I hope they don t ruin it.

Quick, but not updated and certainly not the cleanest airport I have been to. Lots of food options!

Waiting for the new and improved airport to give more than 3 Stars. Always has plenty of room. Could have more eating places but that is most airports. I have never had any major Delays (over 20 min). With the upgraded first phase of the airport coming in the next year or so looking forward to what it will have. Then there is another phase coming. Always hate the Passenger and Drop off area to small but that will change soon. I love Delta glad it is a hub just wish they would have more direct flights to Hi and other country's.

The new terminal is a really beautiful building and state of the art. However, at this early stage of opening, it is quite the hike from the new TSA to the F & G gates. Some of the moving side walks were also under repair which made the longer walk a little slower. Allow some extra time to get to your gate.

When the airport is fully operational with the older gates being removed and replaced, I will be happy to upgrade from 4 stars to 5 stars.

Women's toilets in last restroom nearest C13 splash horribly when flushed. I do NOT want public toilet water on me!! The toilet seats were all wet. I thought someone did that, until I discovered it was the toilets.
The rest of the airport including the staff, were great! The 1 star rating is strictly because of the restroom.

Nice people and isn't always too crowded, showed up 30 mins before flight cause I was running late and still easily made flight

Lots of new amenities sadly no odd people collecting at bars to keep you busy. Gate numbering is puzzleing at a minimum. Currently there is major construction so some B gates lead you to a bus that takes you to a plane to taxi to a runway. But on day it will be great.

Wonderful airport comparably, with homeless people sleeping by the entrance only about 15% of the time.