Saks Fifth Avenue. Beverly Hills, California Review

Nice to look at but very expensive in Beverly Hills and staff busy

Their customer service sucks! They ruined my husband's anniversary gift. They cancel the order and never notify me and when I called I spoke to Rene' their manager and got no help at all. We used to be great customers, but I guess we will find other business which will appreciate us.

What I like about them is that they just grab every known brand and organize them in one floor, amazing!

Customer service is horrible, they go by how you are dressed. Saved me 10k, so thank you.

Yes yes yes Courtni Brooks is the best damn locator I've met... Chanel 3rd floor please visit her!

My store ordered a pair of louboutins from this store since mine did not have my size in stock. I received my order 2 days later than they were supposed to arrive. The box I received was taped back together, the dust bag was missing and both shoes had scuffs and scratches on the bottoms! They were disgusting for presentation. What a way to kill brand integrity for saks and CL. Seems like staff was too lazy to inspect product before shipping. Quality store needs quality staff

Save your money for retirement. Who gives a bleep what people think about your clothes?

Very helpful employees, made my purchase quick and easy.

Out Side of Spending All My Money I Had A Great Time and Enjoyed The Store!

A wonderful treat for my wife and I. The menswear department is especially well-executed.

Tried calling 5 times but they didn't answer. It says they have the gucci pursuit 72s online but when I got there they were all gone. It's a glitch so don't go if you want those.

Taylor shop, was efficient, however, the salesman/clerk way not 5 star.

I came here hoping to have a nice customer experience I didn't.

The selection was very good for shoes but very
Limited in plus size clothing.

The best place for designer clothes and shoes excellent service to go with good prices

A high end shopping outlet with a diverse variety to choose from

Not sure how long places like this will be around but it s nice enough.

All the staff from shoes department to the bridal section have got the best attitude and were helpful. The place is often well stocked . Have great shopping experience everytime I come here.

Saks fifth avenue is probably my favorite place! Very professional, very courteous! If you're looking for great customer service, and of course top of the line clothing, then Saks fifth avenue is the place to be without a doubt!

Clothes are quality. Sometimes they have great sales going. The salesman was very helpful and supportive. This place is not cheap, but the items are quality.

Purchased my first two designer pieces from this place last weekend. The store was pretty busy but the staff was nice and very helpful. I will definitely return

Me and my girlfriend was here last 2 days ago and the staff is a bit rude but overall the place is nice and big to shop

I had a terrible experience With Saks BH and I won t be returning. I tried to make an exchange and was told within a sea of customers returning what could be looted items with no receipts btw... that I could not get a refund as my item was Fendi property and was worn! Yes tags were off and a long period of debating the fit occurred but it was not worn for any longer than the time to reach the car.
I m terribly hurt and insulted by their actions

Beautiful store. Wonderful brands and designers and unusual for LA. Nice sales staff. Super shoe department. Very expensive, but amazing prices (steals) after January 1 prices! Parking behind store.

It's a beautiful store with awesome merchandise and some of the prices you have to do a double take to truly appreciate. I saw a celebrity there too on my first visit! The cosmetics counters are run by beautiful people. It is an honor to work with them on my beauty and my client's beauty. Good sales and great selection of merchandise, the service is fantastic too.

Love this store they have some awesome high end items...

Great service,easy parking and got exactly what I needed

Dear America, Does anybody wonder why Brick and Mortar Stores are having a difficult time in a booming Economy? Ask me,I'd be happy to tell you!

Bought dress Red Valentino department and very happy with service. Rachel was amazing ! Thnks guys for loving yr clients!

Perfect place to do shopping. Fantastic quality. Great service

Great selection, I just love the Saks Fifth Avenue brand label. Nice fashionable clothes, I found quite a bit that even I could afford, in both the women's and the men's store. Sometimes, paying the designer price, really gives us better quality. Sizzling .

I bought one known brand product from this store and I must say that I made the best choice when I chose to buy it here. I am 100% satisfied with the product's quality.

Jose was very attentive and caring for my shoe selection

Racism is alive and real at this mall. I would rather drive 1 hour to south coast plaza. Avoid at all cost.

There are plenty of sales idling. They look you up and down, but never bother greeting you. I wanted to check out two Armani dress, and would have probably bought them. Too bad no one bothered helping me.

My second visit here, the staff is extremely inattentive. Good luck finding anyone who's helpful.God forbid you wear a pair of jeans in there, they'll look you up and down and not give you a 2nd look. The only redeemable one is Coco on the 2nd floor. I'll keep to the online store but if need be I'd look/ask for her.

Sometimes I wonder why all personal are arrogant. Do they select them on a purpose?

So far, I and my girlfriend went here and bought a birthday present for her

Good people. Scott in the men section helped me. So friendly and helpful. Marsha in the womens purse was social and sweet.

Don t waste time to place an order from this place because , they will cancel it after 3-4 days. Sacks customer service is terrible.

On line store is not reliable. They cancel your order . Don t waste time finding your stuff because if it worth it , they will cancel it. Sacks customer service is terrible and they re not trustworthy!!!!!. Buy from Neiman or Northsroom. Sacks Sucks!

This is a good place for shopping and hanging out and work too

What a horrible service! You call the phone number, have to select multiple options for departments before being able to speak to anyone, and then when you finally get connected to someone, it's at an outsourced operator in what sounds like the Philippines! Is that really what "luxury" service all about these days?!

It used to be great but online is really affecting the merchandising..racks looked empty. All the goods on first floor locked down due to Californias new laws allowing theft under $950.00. It feels like a morgue

Still classy, trying to be even more upscale with designer sections. Always got the best buys at their sales.

High end department store. Went in for men's dress shoes. Tons of selection from high end designers. Got to know what you are looking for, otherwise you can spend a fortune.

One of my favorite places to shop. Amazing selection and great customer service.

Good sales and great selection of merchandise, the service is fantastic too.

Saks Fifth Avenue is defiantly a store in a league of its own. I love visiting Saks with my wife! It's a great place to see the newest designs and couture! Apart from having a wonderful selection of products, the Beverly Hills location hosts two stores across the street from each other. One dedicated for female products and the other other strictly for men. There is also a 4 floor parking lot adjacent. So parking is all ways free and never an issue with store validation. Over all I consider Saks on of my favorite places for basically all my fashion needs!

Incredible, irressponsible staff, very bad attitude. The shoes department was complete mess. Shoes every where... staff doesnt care at all. We left angry and upset, leaving the goods at the register without buying anything, way below the Saks fifth standarts. Management should do something...

It's what you expect from a ultra high end retail store. It's a beautiful store with awesome merchandise and some of the prices you have to do a double take to truly appreciate. I saw a celebrity there too on my first visit!

In Beverly Hills they have a men's store and a women's store. The prices in the men's store is OUTRAGEOUS.

Shoes....nice shoes. I paid $600.00 for my 1st car in 1974 and it seemed like alot of money than. I held shoes in my hand that were priced at $1,800.00. I would rather have my 1969 Impala back than try to walk in those plastic shoes.

They look you up and down, but never bother greeting you. I wanted to check out two Armani dress, and would have probably bought them.