Saint Paul Athletic Club Review

Great gym. Not too many people here and plenty of equipment. Comparable to a LifeTime fitness. Keep records of when you elect to cancel your membership though, I was almost charged an extra month due to a mix up. Overall great experience, the staff is super friendly.

Visiting on business. No walk--ins. Total bummer.

Business is probably going well for this place however as. Minnesota becomes more diverse they will need to replace the membership director.

To my white friends who are a member here please encourage the director and president to treat people of color like human beings.

I came in to your establishment today to get a five day trial and I want to join your gym.

I spoke with Ramon he asked me if I was from Saint Paul I said yes and then he asked me if I was sure in a disrespectful manner. He followed that up with let me see your ID. He said He could give me a one day pass if I didn t have an ID

I found this interesting because I came in to your establishment a few years ago. I was given a trial pass as a teacher and based on the way that I was treated at your establishment I chose not to join when the trial was finished. Today I asked Sarah if I could be given a five day trial and I asked her if I could be treated the same way that White members are treated and. Sarah asked me to leave.

Sarah stated that she has black friends in California I hope that she treats black people like human beings when they come into her gym

Great gym, great staff. Not crowded. Great free weight and turf area. Only downside is parking

This is the BEST work out facility in the entire metropolitan area. The facility is spotless clean, the machines are great and the staff is friendly and very knowledgeable. I have worked with Georgene as a personal trainer. She is a wealth of information and has aided me in losing 34 pounds. Jason is amazing as well. In fact all the instructors in all the classes are fabulous. Again, the BEST is the metro area!

I've had great experiences at this gym. It's large, spanning several levels in a hotel in downtown St. Paul. The 7th floor weight room is elite and offers plenty of space to social distance. They do require masks during the entire workout right now. It is typically very busy with people who work in the area, but has been less so due to individuals working from home. I've taken part in their Fusion classes (essentially CrossFit) in the past and the instructors know their stuff. It is expensive, but you get what you pay for. The amenities are far and wide, including a full 25 ft. pool, sauna, steam room, consistently clean locker rooms, and a bar! However, the bar is seldom used. Idk why. Additionally, the multilevel space seems like a swanky place to host a wedding or classy event.

When Covid-19 forced businesses to shut down , we (my husband and myself) assumed they would pause dues as we could not access their services. They did no such thing. They debited the membership fee in April. We made several attempts to contact them to refund the fees as they were not able to provide services. We received no response. May rolled around and again membership fees were debited. We again made several attempts to contact them and this time to cancel and refund April and May fees. Finally, we were contacted via email with one line stating the membership had been canceled. They made no mention of refunding our fees, so I asked again. No response. June arrives and our account is debited again! Oddly we still receive emails from them so I decided to take a chance and reply to it. They were better about responding this time and asked us if we wanted to pause or cancel the membership. I told them to cancel and refund the dues from all three months. They replied that it had been canceled and June dues were refunded. I was so frustrated that I emailed back asking why they were being so evasive about refunding the two months of dues when their services weren t available. I still have not heard back from them! I m so frustrated with their lack of transparency, lack of and slow response time, and awful customer service. If they lack the integrity and transparency to step up and serve their customers during a crisis, they clearly can t be trusted to serve customers on even normal business matters.

I travel all around the world and the Saint Paul Athletic Club is hands down one of the most beautiful clubs you'll find. They did a remarkable job updating this while preserving the incredible historic architectural detail. Spacious, open, inviting - and way cool pool.

They have free lockers that have dial combination on it. The front desk people are always super nice. Usually the locker room is clean.