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b
3 years ago

small but functional airport. Transit passengers d...

small but functional airport. Transit passengers do not need to redo the security checks because the disembarkation takes place in the same departure area. The staff are efficient and very functional, boarding procedures are fast and smooth. The BlueAir service is good and thanks to its punctuality it allows you to use this airport as an intermediate stop for other European destinations.

B
3 years ago

the lost property service is everything but client...

the lost property service is everything but client friendly. during their opening hours i called them several times and no one answered the phone. why do they have the phone number for?! I am very unsatisfied!

e
3 years ago

NOTHING TO SAY ON THE AIRPORT ... EASY INTUITIVE A...

NOTHING TO SAY ON THE AIRPORT ... EASY INTUITIVE AND PERSONAL KIND AND HIGH ...
LA PECCA? UNDERSTANDING THAT WE NEED TO EARN BUT HERE YOU EXHIBIT ... THE PARKING ... COSTS EXCESSIVE TO MY OPINION AND THE FREE ARE ... DISTANTI BUT IT WOULD WANT TO SAY SOME MUTUAL WORDS ... THEN THERE IS AN AREA TO LEAVE A PERSON .. DURATION ME PAYS 10/15 MINUTES ... SPACE FOR TWO SMART ... YOU REALLY REALLY HAVE A STEP FORWARD AND GIVE A QUALITY SERVICE .... WELL ... THE CLIENTS ARE NOT LEMONS TO BE SPREADED ... TRY TO REFLECT

E
3 years ago

1 star is still too much for an airport that only ...

1 star is still too much for an airport that only opens 2am before the first flight. I have a flight at 6am and I arrived around 3am in the morning. I had to wait almost 1 hour in the cold outside. An absurdity.

T
3 years ago

The place reeks, info points are nowhere to be fou...

The place reeks, info points are nowhere to be found and there are no seats available. Moreover, public transport to downtown is quite poor (waited for more than 1 hour and got on a bus packed with people).

R
3 years ago

The pros: that you never find long queues for boar...

The pros: that you never find long queues for boarding.
The cons: it is depressing to see that, a modern city like Turin, must be largely deprived of national and international routes, forcing users to divert to Milan. It is clear that the management of Caselle implements a monopoly regime. The term European city cannot be attributed if important services such as air connections to important destinations fail. Agree! We need investments and a few cuts at the top of the managers.

B
3 years ago

Not a great setup, lack of seats, tables and staff...

Not a great setup, lack of seats, tables and staff. Some of the security and airside shop staff are friendly and helpful, others downright unpleasant. Seems to be a bit of a lottery. It's a nice terminal to look at, but seems to have not quite enough staff to get people through at a pace when there are multiple flights. One thing to be aware of is that you're quite a way away from the centre, so if the bus or train is missing, you're looking at a very expensive taxi ride.

A
3 years ago

Airport in continuous decline. Free stop to wait f...

Airport in continuous decline. Free stop to wait for arriving passengers of only 10 minutes, but if a plane is late you do? Try going out and back in, so as not to stand on the side of the road like so many. And now what does Sagat do? Limit you to 2 maximum free admissions per day! All to get you a few euros. Moreover parking regulations, in general, that change worse than financial laws. Ridiculous! Not to mention the times at the entry gates: cyclopic. And of the website, difficult to understand, when it would be enough to imitate the sites of other airports! They are really fruit.

l
3 years ago

I think they should be ashamed and say clearly wit...

I think they should be ashamed and say clearly with a big sign that if you go you have to pay a fine or make fun with the 10-minute free parking just to get out of the parking lot ... I do not know who can earn but not even a airport of the third world takes advantage of its citizens ... !!!

M
3 years ago

No private parking, just for 2 hours, paid parking...

No private parking, just for 2 hours, paid parking is expensive. As soon as you stop, Flo's security guys come to get you moved and certain fine through cameras
It is forbidden to load or unload luggage or people in the whole area, only for a paid parking or a 10-minute free stop. Bad airport with little intuitive traffic.

J
3 years ago

In an hour and a half, we moved 30 feet at check i...

In an hour and a half, we moved 30 feet at check in.
The place is a shambles. Too many flights all trying to book in at the same time.

Even when arriving, we were nearly an hour to collect our skis.

I would seriously advise flying to somewhere else - even if the transfers are longer

M
3 years ago

Upon arrival to retrieve your luggage you have to ...

Upon arrival to retrieve your luggage you have to take a huge tour which is not normal for a small airport. Shops historically close early. Positive note a Crai supermarket at arrivals, handy if you need to grab something on the fly

P
3 years ago

Arriving from Copenhagen and Munich it seems to la...

Arriving from Copenhagen and Munich it seems to land in the third world: a gangway connecting passengers to the dirty terminal with a stink of rot due to a dead sparrow inside and left to rot, entered inside, dirty floors with broken, chipped tiles opaque, very dirty and damaged ceiling panels, asphalt and dirty sidewalks with chewing gum everywhere outside the airport. In short, TOTAL CURIA! Perhaps because Sunday is not cleaned? From Italian and Turin I was ashamed for the figure we make, just a nice business card like saying "welcome to Italy!"

M
3 years ago

cute

B
3 years ago

Do you think they sent Rayanair away because they ...

Do you think they sent Rayanair away because they considered the carrier not up to the city of Savoy, besides the train that passes in front of the airport has all its own timetables, and is not able to dialogue with the subway for the ingot because 'there are 40 meters in altitude. The damage caused is of several billion euros. Thank you

M
3 years ago

Taking advantage of the parking for the disabled i...

Taking advantage of the parking for the disabled involves a series of bureaucratic procedures that would also discourage a lawyer! Despite the mark placed regularly on the dashboard, a complex documentation must be sent to the Turin road office within 10 days of the stop. Demenziale. (Miss Victoria, public relations officer, has the courtesy to reply in Italian to those who write them in Italian).

r
3 years ago

After gate was displayed, the passport control che...

After gate was displayed, the passport control checkpoint was closed(first time I've seen this) for another 30 minutes. Boarding has begun, and there's still a massive queue at passport control. Hoping we catch the flight, though we arrived at the airport well in advance. Horrible organisation!

A
3 years ago

Airport of shame. The international connections ar...

Airport of shame. The international connections are very few, poor, as the whole airport structure is poor. There are also poor connections to and from Turin, in poor conditions are the roads and guard rails just out of the airport. Is this the way we think of reviving tourism in Piedmont? Is this the way the city wants to "open up to the world" and get out of oblivion ..? Is it normal for a region like Piedmont (5 million inhabitants) to rely on Malpensa, in Lombardy?

Well congratulations, then Turin will always remain in a corner, forgotten, in the shadow of Milan. Reading the reviews of the tourists, we can see how we always manage to pass for fools.
That sucks, there's a shame.

p
3 years ago

It is a pity that the flight from Iasi, scheduled ...

It is a pity that the flight from Iasi, scheduled for 4.15 pm, at 15.45 on the Internet was still completely regular, while it arrives at 20.00, fortunately those who have to pick up people organize their own account !! update timetables a little before .... no ??

g
3 years ago

I've been coming to turin airport for 20 years I'v...

I've been coming to turin airport for 20 years I've seen a lot of improvement especially in departures and security cafes and seating you used to be able to pick up your luggage very quickly after immigration but on my last visit a week ago it was a bit of a nightmare the arrivals hall needs attention 2 hours waiting for luggage and skis is unacceptable other passengers are sitting outside in cold coaches waiting on you and the crystal ski reps were not happy with the wait either

V
3 years ago

Staff on boarding this morning for Bari really rud...

Staff on boarding this morning for Bari really rude! Even if we do not have the priority to embark, they must not afford to treat us as plagued and pretend to know where we should position ourselves! Not only did an elderly couple fall in line they never did! Words like you had to read and your own. Really ashamed!

R
3 years ago

Awful airport !

Awful airport !
Bag drop slow and badly designed.
Air side two many shops - duty free doesnt exist in the EU!
Virtually no seating, everyone sitting on the floor.
And the rudest people in Italy work in Piazza Castello, seemed to pick an argument with every customer, absolute disgrace to the country, they should be ashamed of themselves.

P
3 years ago

Only paid parking spaces (free for the first 10 mi...

Only paid parking spaces (free for the first 10 minutes: not enough for anything!). Few shops before check-in. Bleak arrivals side. Directions inside a little unclear. It should be made more international and attractive for tourists (not only for foreigners residing in Turin), perhaps even by lowering taxes.

About SAGAT Torino Airport

SAGAT Torino Airport: Your Gateway to the World

SAGAT Torino Airport, also known as Aeroporto Internazionale di Caselle, is a world-class airport located in the city of Turin, Italy. The airport is managed by SAGAT (Società Azionaria Gestione Aeroporto Torino), a company that has been providing top-notch aviation services since 1957.

With its modern facilities and excellent services, SAGAT Torino Airport has become one of the most important gateways to Italy and Europe. The airport serves millions of passengers every year and offers flights to over 80 destinations worldwide.

One of the key features that sets SAGAT Torino Airport apart from other airports is its commitment to providing exceptional customer service. From check-in to boarding, passengers can expect a seamless travel experience with minimal hassle. The airport's staff are highly trained professionals who are dedicated to ensuring that every passenger feels comfortable and safe throughout their journey.

In addition to its outstanding customer service, SAGAT Torino Airport boasts state-of-the-art facilities designed for maximum comfort and convenience. Passengers can enjoy a wide range of amenities such as restaurants, cafes, duty-free shops, lounges, ATMs and currency exchange services.

For those who need assistance with mobility or special needs requirements such as wheelchairs or medical equipment rental - SAGAT provides dedicated support through their PRM (Passengers with Reduced Mobility) service which ensures all passengers have equal access regardless of their physical abilities.

The airport also offers an extensive range of parking options including short-term parking for those picking up or dropping off passengers; long-term parking for travelers going on extended trips; valet parking for added convenience; and even electric vehicle charging stations for eco-conscious travelers.

If you're looking for information about flights schedules or any other aspect related to your trip - you can easily find it on the official website where you will find real-time flight information updated regularly so you never miss your flight again!

In conclusion - whether you're traveling for business or pleasure - SAGAT Torino Airport is your gateway to the world! With its exceptional customer service standards combined with modern facilities designed around passenger comfort & convenience – it's no wonder why this airport continues attracting more visitors each year!

SAGAT Torino Airport

SAGAT Torino Airport

3.2