Sacred journey hospice Reviews

My mother had in-home hospice care with Sacred Journey. They did a wonderful job providing help, information and support through my mother's journey.

The NP at the nursing home that my mom was at spoke highly of SJH, even though it apparently wasn't "the one" they were supposed to push. On her recommendation we went with Sacred Journey. While mom was at the nursing home, her hospice nurse, Clay, was truly wonderful. A tremendous communicator. Very caring. Very genuine. I can't say the same for the rest of the team. After mom went to the inpatient unit for those last few days, there were a couple nurses there that were really great. After mom died on August 19, I didn't hear from anyone. At all. I reached out to Clay because since he was no longer mom's nurse, I wasn't sure if he knew she had passed away. I texted the chaplain and he said I would be getting a call from them to see how I'm doing. Never got a call. Never got a card. Never received any aftercare or grief support. It's been 6 weeks now and I've given up any hope. As a professional in the field, I had always endorsed hospice because I believed it not only made things better for the patient, but also for the family, both during and after. My personal experience with Sacred Journey Hospice was very disheartening.

A friend is currently facing end of life way to soon due to cancer...and you let her run out of TIME RELEASE.meds not just once ...several times...the agony this family felt as a result of your neglect... unbelievable,!!!!...no compassionate care here!!

Thank you for caring well for my husband Steven before he pass away, especially for helping me a lot since they know I didn't speak much English, Thank you for this great team and great service!

They did everything they said they would do, and made our family feel like they really cared about us and my mom. Our nurse came for regular visits, but also came out whenever we called and needed help (even the weekend). We didn't use the chaplain because we have our own, but the social worker, CNA, and everyone else who came out were kind, professional, and helpful.

Do not send your loved ones here. Our story is too much to write, but please just trust me.

If I could give this place 0 stars I would. The amount of neglect I've seen from a friend's hospice care, lack of attention, attentiveness and pain medication was downright criminal.

Horrible service. Do not send your loved ones here unless you want them to die a lonely and painful death.

When the service is so bad that you have to move a terminally ill cancer patient the hell out of here that speaks volumes of the care provided.

Absolutely disgusted by this place.

Sacred journey hospice was amazing. My mom recently passed there and they made me and my family very comfortable and they cared for my mom so well. I would recommend EVERYONE to this place!! They are truly amazing and a gift from God!!!!

UPDATE: Oddly, on the exact day that I wrote this review, a sympathy card from Sacred Journey was mailed to us; date of mailing on envelope is 9/14/21; rec'd on 9/16/21. I do, I must say, find the timing absolutely extraordinary.

Original review: I can't say I was terribly impressed with Sacred Journey. Of course I had not had experience with any other in-home hospice, so perhaps it is just the nature of hospice, in general, to promise a lot and not deliver all they promised. The hospice experience for me and my husband (now deceased) and our family was not the greatest. They were nice enough, and were very kind to my husband (the patient) so I'm not sure why I feel so let down by the organization now; by the whole thing. I know one thing - they have never once checked on me or my family after my husband's death. That was something they claimed they would do. My husband died in July 2021 and I haven't heard from them - not even once, since. They claim in all their brochures and pre-meetings to be there for the family, even post-death, but they completely dropped us and forgot us once he died. We didn't even get a sympathy card in the mail. So, perhaps that's my biggest disappointment - they fell far short of offering any kind of grief support to me or to our family after his death; and we are grieving badly. Also, the fact that we're not traditional church-going Christians does matter to them - they claim in their literature that it doesn't matter, but it does.