Russell's BBQ

Russell's BBQ Reviews

Reviews 961
4.1
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Been going here for a long time. The pork and beef...

Been going here for a long time. The pork and beef sandwiches are the same as they were 38 years ago. The ribs aren't as good as I remember. Very casual. About 10 bucks for a meal and drink.

Russell's has been in west Chicago since 1932 so y...

Russell's has been in west Chicago since 1932 so you have to go. The food is good and they are busy. I've had some better but I've had more a lot worse. It's worth a Saturday night out. Lots of seating and off street parking.

The food could be better but what you get here is ...

The food could be better but what you get here is more like home-cooked barbecue food than restaurant-style, and this restaurant has been here for decades. Family-friendly and priced to eat!

Average food, got the bbq pulled chicken sandwich ...

Average food, got the bbq pulled chicken sandwich and it wasn t anything special at all. It was good but wasn t great. Also got the chicken nachos and they were good except for the fake cheese liquid they put on it. A large group of us came here from a wedding on a recommendation that it was an awesome place. Overall the group liked the food we just didn t find it amazing. Maybe our expectations were set to high to begin with when we were told it was an awesome place. When prices are higher then other places the food has to be awesome otherwise it just isn t worth coming back, I can get good tasting food from many places for less money.

Ok

I have lived in River Grove for over 30 years so I...

I have lived in River Grove for over 30 years so I had my first Russell's experience as a kid. I've stopped back in now and then over the years and I'd attest that the place has fallen off, hard. Dining room hasn't been touched in eons - I don't expect them to even modernize it but it looks like a dump. But the food is truly the offending issue. Not prepared with care, no flavor. Way over cooked chicken was my latest mistake. It was outright offensive and I ate it but I think I can make better BBQ in my condo. No smoke flavor and cooked positively to death. The sauce is what it is.....it's as mild as a summer breeze, not exactly what I think one looks for in this cuisine. They are phoning it in at this point and I expect the building is long paid for...they are able to keep costs low enough that they can consider a dribble of elderly customers to be a 'success'. I don't need world class, award winning BBQ to give a 4 or 5 star but some effort would be nice.

Food and drinks were over priced and not even wort...

Food and drinks were over priced and not even worth what I paid. Some of the ladies were rude and seemed bored. Maybe because the place was dead or it was just too slow of a day but definitely not worth coming back.

I really liked the food. It was tasty. They had we...

I really liked the food. It was tasty. They had weird ketchup. I liked the bacon, but I don't like lettuce and I forgot to ask for it without. I also don't like the potato salad. It tasted weird.

My husband was driving by and said Hey, we haven't...

My husband was driving by and said Hey, we haven't eaten at russells in a while. So we stopped to eat. This was our second time eating here a now I remember why we never came back. The food is not that great. We both had half slabs and mine came with breaded shrimp. My shrimps were fine. The ribs were overcooked at the edges. The middle was fine. My husband put on the barbeque sauce at the table and it had a funky floral smell. I think it was cloves. He ate his food but was put off by the smell. He did order another brisket sandwich to take home. He also ordered 2 more for our kids. When he came back to the table with the take home order he was very disappointed. He said look in the bag. I looked inside and saw 3 sandwiches on paper plates stacked on top of each other. I took one out to see and they were all smooshed. I took a picture just as looks as I opened the bag. And by the way nobody liked the food. We spent a total of $65.83 $38.90 for our food including 2 small drinks and $26.93 for 3 sandwiches only. Save your money and don't make the same mistake we did.

Ive been coming here since i was a kid and always ...

Ive been coming here since i was a kid and always was happy. Today me and my mom stopped in the drive thru after months of not coming. We spent 42 dollars to feed 2, which is nuts. The food was good. But my mom and I have been sick to our stomachs for hours. I have the sweats, so naucious and bad diarea. I dont know what happened Russels, but something is not right at all... I am so dissappinted, and also hoping we can go to work tomorrow.

Yum

If I could give negative stars I would! Horrible c...

If I could give negative stars I would! Horrible customer service, takes forever, and couldn't get my order right. Also, for a place that brags about their sauce, it be nice to actually get some on the ribs. Paid $4 for 2 pieces of corn bread only to get home and it's no where to be found! What a rip off.

Worst place we have eaten in long time and will be...

Worst place we have eaten in long time and will be a longer time before we go back. The place is not friendly, ribs are hard (like overcooked) with a weird bitter sour BBQ sauce, and no pop refills. Also the bathrooms look tidy but reek from urine and sewerage.

If you go through the drive-thru you will be sitti...

If you go through the drive-thru you will be sitting there a long time. Then when you make it up to the window they make your Park in their parking lot for pickup. You will also be sitting there a long time I'm surprised the food was still warm.

Food is usually spot on with a pretty good put sty...

Food is usually spot on with a pretty good put style used. Service is pretty good as the food is made when you order and is served as quickly as it comes out, I personally think that they could make it better if the people serving actually had a conversation with customers while they wait. It also has a fair price and is family friendly.

I remember why we don t go here often, the tips we...

I remember why we don t go here often, the tips were dry and the sauce is runny and just Ok, we like ours thick and bold. We came here with our group, I ate mines since Im starving but Everyone pretty much have to take their food home, reheat and maybe put some better sauce on it. It s a nice size spot for a get together though, big enough to accommodate everyone.

The food here is just OK, not great. I won't say ...

The food here is just OK, not great. I won't say it was bad, but I won't go out of my way to come here again.

The brisket was alright and the cole slaw was pretty meh.

Long lines and you can see this is a very "old school" kind of spot.

Prices were reasonable, but I'd prefer to spend more money and get better food.

Good barbecue. I ve been coming here at least a fe...

Good barbecue. I ve been coming here at least a few times a year for mostly ribs. I occasionally will venture off into the rest of the menu but it s mostly ribs. Solid food, solid service. Will continue to give them my business for years to come. You should too.

My boyfriend and I fought for an hour and a half t...

My boyfriend and I fought for an hour and a half the urge to order take out before we finally gave in (we were craving it that bad). We ordered online for pick up on their website. I ordered the 1/2 rack of rib dinner which comes with two sides (I got cole slaw and sweet potatoe fries). I also ordered an extra side of Mac and Cheese because I love Mac and Cheese and even more so as a side to my BBQ (: My boyfriend ordered the BBQ nachos with the brisket which comes with sour cream. In the instructions we asked for the Jalapenos and the Chili on the side. Well, there was no Jalapeno, sour cream or chili. My cole slaw and Mac and Cheese also didn't make it. The ribs? Nothing special is complement. I like my ribs with a taste of smokiness from the meat and BBQ sauce not too sweet. All I could taste was vinegar. My boyfriend's nachos, missing half the toppings, the brisket was cold and tough. Almost felt like it was reheated. Overall the only thing we "enjoyed" were the sweet potatoes fries.

Been driving past this place for a couple of years...

Been driving past this place for a couple of years and today I finally had time to stop in, unfortunately it wasn t what I expected. The food was warm at best and lacked actual flavor . Maybe the time of night affected how fresh the food was but definitely wasn t up to standard from what I ve read in the other reviews. My wife and I actually for the first time chose to stop eating a few bites in and left. I hope this was a just a lousy day for the chef because I actually had high hopes for this place. On a good note the cashier was very polite and helpful. Place was clean and smelled good.

After reading some of the reviews I wanted to try ...

After reading some of the reviews I wanted to try Russell's out. Well I did and was really disappointed. I'm pretty sure the ribs were fried. And the chicken was bland. The sauce was ok. This place is not what I expected. I'll stick to making my ribs at home!

Bland bbq, sides need salt, the coleslaw isn t eve...

Bland bbq, sides need salt, the coleslaw isn t even really coleslaw....just some thinly shredded pickled cabbage. Guess I should have known it was going to be flavorless when I walked in and saw nothing but old people. Don t waste your money. Gave it 2 stars cause the girl that took our order was nice. 1 star for the food though.