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I
3 years ago

Nice

N
4 years ago

When I returned at 11:30pm the boat had been put a...

When I returned at 11:30pm the boat had been put away. I did not request it to be put away and docked the correct way as instructed so the boat would be left in the water. There was no contact numbers after hours so I was forced to drive through the night back to Lismore
and return the next day. The Cain driver said made a mistake and put it away. I was given the impression by management I would be looked after at renewal time.
But still had to pay full price, all i asked for was one month fee storage. A small discount is the least they can do, and move on with business.
This mistake cost me time, money and frustration. Not the service I have paid for, other than that staff are great. Thanks

S
4 years ago

Runaway bay Marina is the worst marina I have ever...

Runaway bay Marina is the worst marina I have ever experienced. Don't expect any long term discounts or any service of any kind . The manager Michael Grundy is rude and arrogant . The receptionist Luke is a space cadet . The facility is run down and dangerous. The shipyard is a major safety and environmental hazard. The best part is that they overcharge on everything and send your hard earned money overseas to a already filthy rich multi millionaire. Avoid this place at all cost! 0/10

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About Runaway Bay Marina

Runaway Bay Marina: Your Ultimate Destination for Boating and Water Sports

If you are looking for a perfect place to dock your boat or enjoy water sports, Runaway Bay Marina is the ultimate destination. Located in the heart of Gold Coast, Australia, this marina offers world-class facilities and services to boaters and water enthusiasts.

At Runaway Bay Marina, we understand that boating is not just a hobby but a lifestyle. That's why we have created an environment that caters to all your needs as a boater or water sports enthusiast. Whether you are looking for a safe place to dock your boat or want to indulge in some adrenaline-pumping activities on the water, we have got you covered.

Our marina boasts state-of-the-art facilities that include 200 wet berths and 400 dry storage spaces. We can accommodate boats of all sizes up to 35 meters in length. Our wet berths come with power and water supply, making it easy for you to access essential amenities while on board.

In addition to our excellent docking facilities, we also offer a range of services such as boat maintenance and repairs, fueling station, pump-out station, laundry facilities, showers and restrooms. Our team of experienced technicians can handle any repair or maintenance work required by your vessel.

But that's not all; Runaway Bay Marina is also home to some of the best water sports activities on the Gold Coast. Whether you are into jet skiing or parasailing or want to try something new like flyboarding or hoverboarding – we have it all! Our experienced instructors will guide you through every step of the way so that you can enjoy these activities safely.

We also offer fishing charters where you can explore some of the best fishing spots around Gold Coast with our expert guides who know where fish are biting! You can choose from half-day trips up to full-day excursions depending on your preference.

At Runaway Bay Marina, safety is our top priority. We have implemented strict safety protocols across all our operations so that our customers can enjoy their time on the water without any worries. All our staff members undergo regular training sessions so they can provide assistance whenever needed.

Apart from being an excellent destination for boaters and watersports enthusiasts alike – Runaway Bay Marina is also an ideal location for events such as weddings or corporate functions with stunning waterfront views providing an unforgettable backdrop!

In conclusion - if you're looking for an exceptional experience when it comes down enjoying life out at sea then look no further than Runway bay marina! With its world-class facilities catering specifically towards those who love spending time out at sea combined with its prime location within one Australia's most beautiful cities - there really isn't anything else quite like it anywhere else in Australia!