Nick Contojohn

Review of Runaway Bay Marina

When I returned at 11:30pm the boat had been put a...

When I returned at 11:30pm the boat had been put away. I did not request it to be put away and docked the correct way as instructed so the boat would be left in the water. There was no contact numbers after hours so I was forced to drive through the night back to Lismore
and return the next day. The Cain driver said made a mistake and put it away. I was given the impression by management I would be looked after at renewal time.
But still had to pay full price, all i asked for was one month fee storage. A small discount is the least they can do, and move on with business.
This mistake cost me time, money and frustration. Not the service I have paid for, other than that staff are great. Thanks