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Z
3 years ago

The hospital was seriously queuing up from yesterd...

The hospital was seriously queuing up from yesterday but still didn't get the queue. There is no queue officer directing him wrong. The security guard is silent. This is sick people need to take action not shopping at the mall. If the service is rich, the patient won't be helped. Please fix it first !!!

r
3 years ago

Thank you to AMC Hospital, I am the husband of Mrs...

Thank you to AMC Hospital, I am the husband of Mrs. Fena, I am very satisfied with the services of AMC Hospital, even though I use BPJS Health class 2, all are free and don't pay and the service is not differentiated, thank you AMC Hospital, hopefully it will get more advanced

M
3 years ago

taking your parents for a dental check up in times...

taking your parents for a dental check up in times of a pandemic is a bit scary. Alhamdulillah, at the amc hospital my elderly parents were served well. Doctors and nurses served patiently, then the examination room had used HEPA filters which provided a sense of security and comfort for the elderly who were easily anxious, so we did not hesitate to seek treatment again here. Alhamdulillah, thank you AMC Hospital for the service that is sufficient to give us a sense of security, we are SATISFIED.

N
3 years ago

Yesterday's experience, from the start, he was giv...

Yesterday's experience, from the start, he was given a referral to AMC Hospital for treatment and surgery, until the control was done, starting from fairly good services such as security guards, nurses and doctors, the place was clean.

A
3 years ago

I have never been treated at this hospital but whe...

I have never been treated at this hospital but when viewed from outside the hospital it looks pretty good. Here also accept BPJS patients, you can seek treatment at this hospital if you want. The hospital is located at the end of the Cileunyi toll road so that vehicle mobility can be easy. Local residents usually park their vehicles in the hospital's parking lot if they have to go out of town for a short period of time so they can use public transportation. Usually 10 thousand / day.

S
3 years ago

Expensive costs. Also not bad, but the service is ...

Expensive costs. Also not bad, but the service is lost by the government hospital ... give medicine, check body temperature is done by yourself ...
At the bell, ask for help, slow, forgive ... just don't give pillowcases all day ..
The worst thing is I use General alias just pay for class 1 want to go home from 12 o'clock we ask until 7 o'clock in the evening can just go home, the reason for this is ... lastly when billing I want to pay only from 4 pm - 7 pm the process .. ... how about that? It turned out that billing was done but it wasn't told to the top, so I took to the hand to take down the manual billing. Haddeehhhh, I was very sick. I was emotional when I went home ...

Even so I say thank you to the nurses who have been taking care of, it's just friendly, the service is lacking ... hopefully it can be improved and useful for others ...

B
3 years ago

Hospitals that do not have a good scheduling proce...

Hospitals that do not have a good scheduling procedure, the system is as good as simulations, there is no initiative to do online registration (gaptek management), the queue to get a registration ticket is done 1 day before and must be standby at the hospital, (if you don't do that yes no get a quota for registration) pad, even though I only need a doctor to sign for a referral to a larger hospital. Medical staff are less professional, doctors are not ontime, examination is less thorough, Handling in emergency rooms is less responsive especially to BPJS patients. Not a few hear complaints from patients while in this hospital about the system they will be.

D
3 years ago

In my opinion, AMC deserves to be given a 5 star.

In my opinion, AMC deserves to be given a 5 star.
Incidentally, my child just got out of hospitalization at RS AMC
In my opinion, the location is very strategic for people around Chile ,,
Then in terms of facilities, everything is in amc
The service is good too ,, the nurse is friendly, nimble,
The doctor visits 3 times a day, if at another hospital, he only visits one specialist doctor. If in AMC the doctor on duty also follows up. Then, usually Saturday, Sunday, I don't have to visit the doctor, right? Here, there are still 3 times a day. Extraordinary.
Cleanliness is also clean the room 2x a day.
I am surprised how many others give 3 stars or less, huh? Oh, maybe there are a lot of those up in social media ..... Hihi
What is clear, thank you, amc, hopefully it will be more excellent in providing services

M
3 years ago

Advantages:

Advantages:
1. Igd nurse service, friendly stays, doctors are also friendly
2. Food is not too bad, can still be enjoyed even if you feel sick
3. The program pray for patients every morning, quite good and interesting.

Deficiency:
1. If I want to go out, I happen to use BPJS insurance, I better take care of myself because it is faster (maybe also because it is still quiet), if administered by the nurse nurse, takes quite a long time, I'm 2 hours more either because I want to rest or what
2. The doctor is late, but maybe because there is a schedule in other places so it can be tolerated, maybe in the future not to be too late.
3. Parking maximum pay 10 thousand, if hospitalized, also 10 thousand, in my opinion there is no difference, it's better not to have a system of waiting for inpatients to carry an inpatient certificate so that parking costs are cheaper if staying the same anyway just not hospitalized, maximum parking 10 thousand.

Hopefully the AMC RS service will always improve, so that residents are also comfortable if treated or hospitalized here.

p
3 years ago

spacious parking, standard service

spacious parking, standard service
have to come really early in the morning and get the queue number,
after that wait a long time longer,
came at 4 am called at 10,
have not checked and others

the place is strategic in front of the toll road, easy access, lots of food, there is a bank inside too.

the cost is ludicrous for bpjs, but yeah it's horrible
it's better to spend more money if you have money haha.

Policies complete from poly children to internal medicine.

H
3 years ago

Still need a lot of improvement in terms of servic...

Still need a lot of improvement in terms of service.

Alm, my mother used to be a regular AMC patient. For the quality of the doctor Alhamdulillaah is very good. My mother is very well treated here. His doctor (eyes and internists) made my mother optimistic about undergoing treatment. I can't give this positive review unfortunately for other services because:
1. Registration queue system. Please pay attention. Finally my mother became an AMC patient about 2.5 years ago and still had to transfer from midnight. It turned out that it still happened until sakarang because my friend had just confided he had been queuing for 5 days but had not received a queue number. Even though he needed a referral from a doctor in treating kidney failure in other hospitals (CAPD patients)
Even though other hospitals are very pro-patient systems. Via sms or online. So that patients and their families do not need to be bothered to queue from midnight.
2. Quota of indeterminate patients and doctors who are often late. Depends on the doctor's busy life. With other patients he said this was because AMC did not have a permanent doctor so that the schedule at AMC was adjusted to the other doctors' schedules. Is it true?
3. ER services. My own experience 2.5 years ago. Came to the emergency room at dawn because of the high heat and weakness. But none of them, even security guards, helped prepare wheelchairs as well as other rs. So I need to be supported by a taxi driver. Before I entered UGD I had to wait around 15 minutes for a nurse to come out to check the initial condition. Far from my previous experience, other people who arrived at the clinic, the security guard was quick to help and immediately after going through the entrance, immediately checked the patient's initial condition. It is easy for this to be improved now. Remembering that happened 2.5 years ago.

Considering that AMC is one of the East Bandung D hospitals that has become a mainstay of many communities, hopefully with various criticisms and input, it can further improve services.

S
3 years ago

The service is very bad, especially in the emergen...

The service is very bad, especially in the emergency room people are already seriously ill in terantarin, I'm not the only one who is close to me, ethical manners are not used properly, the patient should be asked well, the sick person should be directly examined instead it's difficult ... it's not difficult for other patients to be difficult for me, pharmacy is also very bad for a long time, most of the people go back and forth ... please fix it thanks

T
3 years ago

The service is good and responsive, the nurses and...

The service is good and responsive, the nurses and security are also quite complete in giving explanations. Just a suggestion, maybe for an internal medicine clinic and a general clinic, the room can be made separately in another place that is more open because there are a lot of patients and it's difficult to be instructed to discipline the process. Thanks.

B
3 years ago

Hospitals that do not have a good scheduling proce...

Hospitals that do not have a good scheduling procedure, the system is as good as simulations, there is no initiative to do online registration (gaptek management), the queue to get a registration ticket is done 1 day before and must be standby at the hospital, (if you don't do that yes no get a quota for registration) pad, even though I only need a doctor to sign for a referral to a larger hospital. Medical staff are less professional, doctors are not ontime, examination is less thorough, Handling in emergency rooms is less responsive especially to BPJS patients. Not a few hear complaints from patients while in this hospital about the system they will be.

H
3 years ago

Disappointed with this, the neurologist was not on...

Disappointed with this, the neurologist was not on time, the patient was told around 10, until 12 there was no news where the doctor was, giving medicine after a long check, the patient could wait for 2-3 hours, severe .. I know that for making the drug, you need to be thorough, but the time is 2-3 hours ??

y
3 years ago

I think this RS is already good. My husband treate...

I think this RS is already good. My husband treated the pav 6h day. Jasmine and use BPJS. Not differentiated either. the nurses are kind and friendly, the handlers are also good, they are also cared for. There are only a lot of queues at the polyclinic. My advice is an sms booking for the usual controls. And for those who are not pleased with the service, it is recommended to immediately report it to the person concerned so that it can be handled. Hatur nuhun rs amc

D
3 years ago

the waiter was very disappointing, because insuran...

the waiter was very disappointing, because insurance patients. I have been waiting for a week before the process also the operation form was still on the nurse's table until I was tired of going back and forth to the hospital and calling the insurance & hospital almost every day.

a
3 years ago

Very disappointing, just wanted to visit for a whi...

Very disappointing, just wanted to visit for a while because it was over the hours after visiting not allowed when only 5 minutes late but not allowed, my child was treated at Rs Amc and my family from Bandung intended to visit but not allowed because it was 5 minutes late,

M
3 years ago

The registration queue in front is very long, the ...

The registration queue in front is very long, the waiting room for registration is inadequate, the waiting room for ophthalmologists is also inadequate, but the doctor's service is satisfactory, the service in the pharmacy to take drugs is very long k / l 4 hours to get medicine

a
3 years ago

I think this is the worst hospital that has ever e...

I think this is the worst hospital that has ever existed, is there a patient with a decrease in consciousness, which is an intensive space, is that the nurse is ignorant, what is taught about empathy for patients? Please be a nurse instead of just writing, ruminating, eat, but urinate the patient, asked the answer, just ask the doctor, you never went to school
nurses, but only add to the bad image of nurses
My advice, please improve the service, do not ignore the patient, there is work that does not work, please care more about the patients

K
3 years ago

I've never been here, strategic location, near the...

I've never been here, strategic location, near the toll gate. nice mosque. being built a special dialysis building (to my knowledge)), continue to improve AMC Hospital services, serve with heart, provide benefits to many people, insha Allah blessings, aamiiin

A
3 years ago

What kind of hospital service do I wait for all da...

What kind of hospital service do I wait for all day long from a specialist doctor, I wait for the obt for hours "In the lab, I also don't know which drugs were given, Rp.5,500 in a pharmacy sheet" waste "for recovery time imaginable pain treatment in mkch bnyk amc amc

W
3 years ago

Asli was very disappointed with the doctor's servi...

Asli was very disappointed with the doctor's service in internal medicine, Thursday. Unprofessional ...
1. come late 2 hours from practice schedule.
2. just check it for 15 seconds to make a recipe.
3. when I finish the x-ray when I return, I want to read the results of the photo ... eh, the doctor is not in the room. the nurse panicked because there were only 2 of my patients & my father .. photographed through Wa xont results to the doctor and her nurse .. yeah i checked the results via WA ... I thought the doctor was in the inpatient room ... it turned out otw go home. it's really bad, the doctor doesn't recommend ...

T
3 years ago

exactly at the toll exit padaleunyi

exactly at the toll exit padaleunyi
large building
clean
large
pretty good service
wide open field parking is maintained
the environment seems less clean
many shuttles make an impression of a hospital yard like an angkot terminal

S
3 years ago

To the head of the hospital / AMC HR department, p...

To the head of the hospital / AMC HR department, please follow up the care / hospitality of the nurses to the patient's family. Is there no service standard here ?! Especially female nurses, have no manners.
Female nurse (IGD staff), was asked the patient's room was even bitchy answer (instead told to look for myself). The male nurse, was asked instead to play cellphone, I didn't answer.
Please fix it !! If you can fire it all !!

b
3 years ago

Parking is wide ... going to the canteen turns out...

Parking is wide ... going to the canteen turns out that the canteen has been repaired. The here is confused when the entrance to the road is lined with lots of public vehicles that stop running.

T
3 years ago

Please the hospital staff to pay attention to pati...

Please the hospital staff to pay attention to patients who come in the queue at 5 in the morning, and have only been examined at 17.00 WIB, and get the medicine at 21.00, do you not feel sorry to see patients who have endured pain, have to wait that long ?? Even for taking drugs long enough in 1 queue number ,, duration 10-15 minutes ,, wow ,, Fantastic dah anyway, for the local government begged for the inspection of this hospital service, taken firm action so as not slow in public services ,, it concerns human lives. Thx

R
3 years ago

The doctor was very disappointing to come late unt...

The doctor was very disappointing to come late until 1 hour and then check the patient ga more than 10 minutes and it turns out the dianosanya wrong. Do not waste your energy and money on rs amc.

T
3 years ago

As a patient it's kinda annoying how something thi...

As a patient it's kinda annoying how something this big has such random schedule...
- The doctors never visit patients in a fixed schedule.
- Medication is not on/in-time
- The doctors somehow annoying, making some ruckus and unnecessary noises when checking their patients at nights.
- The worst is the nurses, like they're having a strike for their payroll. No hospitality, tend to work carelessly, they gave me an impression that they lack in experience. Have you ever heard a nurse whining at his/her patients? You'll hear it a lot here.

A
3 years ago

Thank you AMC Hospital, for taking care of me for ...

Thank you AMC Hospital, for taking care of me for 3 days serving patients well and satisfactorily to the Doctor of Medical Nurses, Operating Rooms, all registration counters that serve friendly patients, hopefully charity mother and father and brothers who cannot mentioned one by one, all of the goodness of God always gives a long life, rizki which is pervasive and kept away from danger. Aamin, pasen gland was pushed over by Ajat Sudrajat Griya Utama Rancaekek.

M
3 years ago

Waiting for the X-rays and tests for hospitalizati...

Waiting for the X-rays and tests for hospitalization, you can take it the next day and even then in the afternoon, right tomorrow afternoon when asked for the results it hasn't come out yet still have to wait tomorrow afternoon again? It took a long time, we tried to go to another hospital for 1-2 hours and the X-rays and tests were out and we were immediately hospitalized. Please improve the service again, thanks

m
3 years ago

Located in East Bandung, it is very close to the C...

Located in East Bandung, it is very close to the Cileunyi toll gate
Pharmacy services need to be evaluated very slowly. Pharmacy counter 4 should be able to serve financial administrators / kassa. So that patients / families do not go back and forth from pharmacy counters to gauze counters.
Adm should be at the pharmacy counter 4 can be completed, just waiting for the drug handover call.

E
3 years ago

The handling of the emergency room, the operating ...

The handling of the emergency room, the operating room and hemodialysis was cool, the VIP room was clean, my mother-in-law felt comfortable being treated here. the doctors and nurses are friendly and kind. Good

D
3 years ago

I was very disappointed with this hospital, if it ...

I was very disappointed with this hospital, if it were not because the insurance partner hospital the company gave me, I didn't want to come here, from registration, action, pharmacy, to finance it took almost 5 hours, and even then after the protests here and there .. This is all input for management Please repair AMC as best you can, don't let the sick get sick, when I chat protest through the number displayed on the communication board there is never a response ...

Y
3 years ago

I entered the emergency room on 10/18/2017

I entered the emergency room on 10/18/2017
Approximately 10:00
With Cough & Shortness of Breath Complaints
Initially I was Received in the Front Room
After That, Have You Got Into The Room In
After I wait, I wait 45 minutes
But There Is No Action Against Me
Oxygen Is Not Installed Moreover Nebulizer Tool
The Officers Just Laughed And Joking Obviously On Their Workbench
After Waiting Approximately 45 min
I Woke Up Dri Bed And Asked His Nurse
"Who am I waiting for here ???
With Enteng With His Light Nurse Jwb
"Abdi Teu Teurang Bu"
Then He Answered Again If His Doctor Was Not In His Place / Emergency Room
Because I'm tricky, I am sending SMS Hello AMC
After I texted Hello AMC
Only They Are All Pura2 Busy Serving Me
His service is very unsatisfactory !!!

E
3 years ago

5 stars for AMC Hospital Management ... ... ...

5 stars for AMC Hospital Management ... ... and deserved the muri record for the achievement of LATE SERVICES from all hospitals as a public service agency.
How not ... Patient enters the emergency room at 11:00 a.m. and is declared to be hospitalized ... then can enter the treatment room at 7:00 p.m. (8 hrs)
One time, when examined by a doctor 15.30 and the doctor menyatan was allowed to go home, it turned out that the process of being able to go home (get a permit to go home) only took 22.30 (it took 7 hours) ... pharmacy ... ....
Make payment for AMC Hospital Management ....

L
3 years ago

Alhamdulillah, the facilities especially class A a...

Alhamdulillah, the facilities especially class A are okay .. Clean and comfortable. The doctor is also good but yes, the patient must be fussy to ask questions because if the doctor is not communicative when the consul only prescribes but is not very communicative in explaining the disease, the worst thing is the nurse service who really can't serve the patient well, the patient who asks and complains are responded with dirty and bitchy, instead they seem indifferent to the patient, the hospital should review the hospital, the service, the spearhead of service, yes nurses, if the nurses don't have a basis for serving well, that's the picture of the hospital. I am not the only one who complains about the bad nurse service almost everyone ..

W
3 years ago

This is my first arrival. Service is not good, the...

This is my first arrival. Service is not good, the nurse / waiter is not friendly (jutek), old service. Just go to the dentist, you have to wait 2 hours, if you don't ask, you might not be served ..

About RS AMC

RS AMC: Providing Quality Healthcare Services in Bandung, Indonesia

RS AMC is a leading healthcare provider located in Bandung, Indonesia. The hospital is situated at Jl. Raya Cileunyi No.01 Rt.001 Rw.016, Kel. Cileunyi Wetan, Kec. Cileunyi, Kabupaten Bandung - Jawa Barat Kode Pos 40622 and has been serving the community for several years.

The hospital's mission is to provide quality healthcare services to its patients while maintaining the highest standards of medical care and professionalism.

Facilities and Services

RS AMC offers a wide range of medical facilities and services to cater to the needs of its patients. The hospital has state-of-the-art equipment and technology that enables it to provide accurate diagnoses and effective treatments.

Some of the facilities available at RS AMC include:

1) Emergency Room: The emergency room at RS AMC is open 24/7 and staffed by highly trained medical professionals who are equipped to handle any medical emergency.

2) Inpatient Care: RS AMC provides comfortable inpatient care facilities for patients who require extended hospital stays.

3) Outpatient Care: For patients who do not require overnight stays, RS AMC offers outpatient care services that include consultations with doctors, diagnostic tests, and minor procedures.

4) Surgery Center: The surgery center at RS AMC is equipped with modern surgical equipment that enables surgeons to perform complex surgeries with precision.

5) Laboratory Services: The laboratory at RS AMC provides accurate diagnostic testing services using advanced technology.

6) Radiology Services: The radiology department at RS AMC uses state-of-the-art imaging technology such as X-rays, CT scans, MRI scans, etc., for accurate diagnosis of various conditions.


Medical Specialties

RS AMC has a team of highly qualified doctors who specialize in various fields of medicine such as:

1) Cardiology
2) Dermatology
3) Endocrinology
4) Gastroenterology
5) Hematology/Oncology
6) Infectious Diseases
7) Nephrology
8 ) Neurology/Neurosurgery
9 ) Obstetrics/Gynecology
10 ) Ophthalmology
11 ) Orthopedics
12 ) Pediatrics
13 ) Psychiatry/Psychology
14 ) Pulmonology/Critical Care Medicine

The hospital also has an excellent team of nurses who work closely with the doctors to ensure that each patient receives personalized care based on their unique needs.


Patient-Centered Approach

At RS AMC , patient satisfaction is given top priority .The staff members are committed towards providing compassionate care while ensuring that each patient receives individualized attention throughout their stay .

The hospital also offers support groups for patients suffering from chronic illnesses such as cancer or diabetes . These support groups help patients cope with their conditions by providing them with emotional support , education about their condition ,and access to resources .

Conclusion

In conclusion , if you're looking for quality healthcare services in Bandung , Indonesia then look no further than Rumah Sakit (RS). With its state-of-the-art facilities , highly qualified doctors & nurses,and patient-centered approach,Rumah Sakit (RS),is committed towards providing exceptional healthcare experiences .