The public areas are stunning. However, despite the extensive renovations to the rooms, I didn't feel that they were anything special. Certainly not worth the money. I feel there are far better hotels in the area.
I went there to attend a conference. We used the business center for an hour. The staff was courteous and hotel has all the facilities
I stopped by to try their afternoon tea, which is family friendly. It is indeed, with amazingly dedicated staff that even stopped to draw with the kids when they felt I was getting slightly wary. They can even have a "normal" version of the treats or a slightly different one - the savoury sandwiches being replaced with peanut butter/jam/Nutella one and fruit skewers. They do get colourings too. Gorgeosu treats - the coronation chicken tart is amazing. Bonus points for the white chocolate lollipop with raspberry filling and popping candy. Do talk to the chef if you have a chance. The scones are perfect too - 70% cooked in advance, then warmed at the last minute when you are ready. A relaxing afternoon...
Amazing views of London! Stayed here for a birthday weekend. All staff were extremely friendly and helpful. Assisted in organising a "Birthday Package" for the room upon arrival. Great location with easy access. Would definitely recommend.
I went to the Royal Lancaster on the 15th December for the festive afternoon tea and on arrival the hostess stored my bag and coat for me in their cloakroom. Although the food and service were good, my bag was returned to me damaged and More
Great venue for a conference. Really close to the metro.
Good hotel in good location. Bus and tube access excellent
a fabulous hotel which is set to become even more amazing
Absolutely amazing. Great room with spectacular views. Nothing too much for staff. Very attentive and polite.
Had a great stay. Staff was very friendly and helpful. Breakfast was great, loved the views of Hyde Park. Great location, close to the tube and train station. Thai restaurant was delicious. The staff made it a really great stay though.
Very good service, nice and modern. The rooms are a bit small.
Excellent hotel and very clean. The rooms are spacious and the service is excellent. Booking through the hotel directly is much cheaper than travel applications
Wow! Great service. We went here with a function and were impressed with the service!
It was my first time and i am glad that I stayed there. I had the with a nice view. Food was good. Strongly recommended
Well organized and has all things you need in a hotel5star
Fantastic venue, great food and hospitality an amazing experience
Gr8 hotel facing Hyde Park and Kensington Park Diana would have liked
If you want to do sightseeing in London, it's a perfect place to stay for couple of days . The hotel is directly located near hyde park and also the tube is just around the corner. Paddington station is in walking distance ( where the airport train leaves/arrives).The hotel itself is clean and comfortable. Room size is ok.
Lovely hotel
Lovely staff
Sadly no bath in standard double room I stayed in
Definitely feels like a 5 star hotel. Our room was gorgeous with an amazing view.
Beautiful place with 5 star service. Could not fault the venue or staff in any way whatsoever. Will most definitely be returning
It's pricey, but wow! Since the rooms got the update, it's a piece of class! The rooms are to die for. Bar and food excellent. One of the best hotels I have ever stopped in, anywhere in the world.
Staff are extremely helpful even when it's obvious they have finished work
Great hotel, refined decor, very pleasant atmosphere. Room very well decorated, small tray with bottle offered, super attention. Bathroom with heated floor, small products, warm towels! It was only happiness !! Too bad it is so expensive otherwise I would have returned longer!
One of the nicest hotels I've stayed in, service is amazing
Room was very nice but the TV didn't work. Was unable to contact anyone on the front desk from the phone so had to go down. The bar was over priced.
I try and make this my go to London hotel when on business. Even though staying in the square mile is encouraged by my employer for convienience the short commute from Lancaster Gate to Bank is a good trade off when you receive excellent service, great breakfast and modern rooms.
Location wise it opens many options and a walk to Queensway for some local independent eateries or stroll across Hyde Park to Knightsbridge is all doable. In my opinion there will be no need to travel back into central for food and drink; try the Nipa Thai in the hotel (don t forget to get your discount card from reception) or Bombay Palace a 10 minute walk away - both very good.
Just out for a drink with colleagues then the Mitre pub is nice place too.
The only downside is the room rates fluctuate by large margin compared to Hilton hotels so on some occasions the Royal Lancaster is over budget. It would be ideal if the hotel had flat business rates for frequent visitors as other hotels tend to do.
Stunning building, great views excellent service, great food
I obviously didn't stay here I can't afford it but I was here in my work stuff hi Vis very unhelpful I was trying to collect the customer belongings to move into storage I was here for about an hour for a job that should only have taken 5 minutes money talks unfortunately just makes you think if I had money i won't stay there
Different room choices .. friendly staff.. excellent location
Good. Especially now it's been refurbished. Extremely pricey, London or not.
Good location as next to subway station. Breakfast is exceptional. Pricey as it is in the center of London
It was great, the staff was very friendly specially Fayza in the reception, it was good experience
Each trip in London at the Royal Lancaster is pleaser.
The service is always top
The staff were incredibly lovely, in particular the door men and the waitors/waitresses. Would definitley visit again.
The outside doesn't do justice to the inside. Nicely renovated and spacious rooms.
Great location with great sttaff and lovely interior
Nice place, friendly staff, 5 star hygienic services
Thank goodness there are still a few luxury hotels in London that offer smoking rooms.
Easy check in and out, room clean, bed comfortable, exactly what you should get from a hotel stay.
Took teenage son and his friend for Afternoon tea last bank holiday Monday. Staff were wonderful. Very attentive, excellent service standards, very welcoming and friendly. They put the boys at ease and couldn t have been more helpful in swapping the sandwich selection to suit them (look of horror at the thought of a kale and avocado sandwich - it was actually quite tasty). The food was good, it was value for money, lovely dining room, great views of the Italian garden in Hyde Park, but it was the staff who made it special, thanks.
Went here for an awards ceremony, nothing too exciting about the venue to report. Staff seemed efficient, drinks were expensive
Wonderful place to come for a special dinner. The food is served with style by the waiting staff.
Great location next to Hyde Park, rooms are tidy and spacious and the food was good!
Great place, attended a wedding here few times. the park opposite is really nice and the location makes it few stops from central london and shepherds bush westfield
Only attended an event but the hotel was clean and inviting. The staff were very friendly and helpful.
Loved tis hotel. The rooms are of great size and the bed and linen were of great quality. Feeled like in heaven while staying in tis place. Bell boys and other staff were polite and friendly .
Visited the hotel for a conference. This hotel certainly exceeded my expectations.Lunch was delicious.! Look forward to next years conference here!!
Small rooms but good breakfast and friendly staff. Great location.
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