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4 years ago

So I made the unfortunate mistake of not verifying...

So I made the unfortunate mistake of not verifying the selected language when I clicked in the app to start a subscription. Paid $54.99 for a language I did not intend to learn and then realized I needed to change it.

I web chatted with Rosetta Stone for them to tell me what I was afraid of, they can t fix it, it s an apple subscription. They gave me instructions to request a refund from apple and told me to get back with them if it didn t work.

Apple denies the refund and I return to Rosetta who basically says yeah we re sorry it s through apple not us...but I m like C mon...you can see I just purchased this yesterday. You re telling me you can t go into my account an disable one language and authorize another. I mean I know I subscribed through apple...BUT THE MONEY MAKES IT TO YOU. So disappointing. It would be one thing if I had done all of this at the end of the quarter and said oops, I want my money back...but no this is the day I clicked it and the following day. On principle alone I will never purchase another subscription where Rosetta Stone benefits.

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About Rosetta

Rosetta Stone: The Ultimate Language Learning Solution

Are you looking for a reliable and effective way to learn a foreign language? Look no further than Rosetta Stone, the award-winning language solution that combines proven learning methods with cutting-edge speech recognition technology.

With over 25 years of experience in the language learning industry, Rosetta Stone has helped millions of people around the world achieve their language goals. Whether you're looking to improve your business communication skills, prepare for travel abroad, or simply expand your cultural horizons, Rosetta Stone has everything you need to succeed.

So what sets Rosetta Stone apart from other language learning programs? For starters, our approach is based on immersive learning techniques that mimic the way we naturally learn languages as children. Rather than memorizing vocabulary lists and grammar rules out of context, our program teaches you new words and phrases in real-life situations through interactive lessons and activities.

But that's not all – we also use state-of-the-art speech recognition technology to help you perfect your pronunciation. Our patented TruAccent™ system analyzes your voice as you speak and provides instant feedback on how to improve your accent and intonation. This means that not only will you be able to understand native speakers better but also communicate more effectively with them.

Another key feature of Rosetta Stone is its adaptability. Our program is designed to meet learners at their own level – whether they're complete beginners or advanced speakers – so everyone can progress at their own pace without feeling overwhelmed or bored. Plus, our content covers a wide range of topics from everyday conversation to specialized vocabulary related to business or travel.

And if all this wasn't enough reason to choose Rosetta Stone as your go-to language learning solution, consider this: we offer support every step of the way! Our dedicated team of tutors are available 24/7 via chat or phone call if you ever have any questions or need extra help with a lesson.

In conclusion, if you're serious about mastering a foreign language quickly and efficiently while having fun along the way then look no further than Rosetta Stone! With its proven track record for success combined with cutting-edge technology features like TruAccent™ speech recognition software plus personalized support from expert tutors available round-the-clock - there really isn't anything else quite like it out there today!