I recently booked a tour through their website, an...
I recently booked a tour through their website, and I must say that my experience with this tour company was average. The website was easy to navigate, and I was able to find all the necessary information about the tour I wanted to book. However, the booking process itself was a bit cumbersome. I had to enter my personal information multiple times, and the confirmation email took longer than expected to arrive. Additionally, the customer service was satisfactory but not outstanding. When I had a question about the itinerary, it took a while to get a response. Overall, I had an average experience with this tour company. It would be great if they could improve their booking process and response time for better customer satisfaction.
