3 years ago
Our trip was nothing shy of 5 stars! This was our ...
Our trip was nothing shy of 5 stars! This was our first full family holiday in 16 years and collectively, we have travelled 60+ countries. In our time, we never came across such excellent service like this. As a family that has a vegan/vegetarian diet, the overall restaurants manager, Stephanos ensured there were plenty of food options for us. In addition to this, the executive chef, Sotiris was phenomenal in running us through vegan options and ensuring our dietary requirements were met without a single issue. We were also fortunate to have tried the Pan-Asian restaurant in the resort and were taken care of by the manager there (Irene). Irene was great in the way she insured vegan dietary and hygiene standards were met to the highest degree. No request was too much for any member of staff and we were always served with genuine smiles from what we could see through their masks. Whether food, entertainment, waiting or cleaning staff, Mitsis Hotels (Rodos Maris) truly made our holiday experience phenomenal. We have never come across such great service before and will always seek Mitsis Hotels in future holiday endeavours. Thank you Restaurants manager Stephanos, Executive Chef Sotiros, Pan-Asian manager Irene, Mitsis Hotel (Rodos Maris) and all your respective teams and staff. We look forward to our future holidays with you!