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I had my automatic Roda Deaco Valve in my Duramax ...

I had my automatic Roda Deaco Valve in my Duramax intermittently shut due to a voltage issue. I spent 4 hours waiting for their tech to diagnose the issue. He installed a new rev guard speed switch ($409+GST) and sent me on my way. The problem re -occurred on my way home. Went straight back and assessed the problem further with their tech and my voltmeter in the parking lot. He was stumped.

I fixed the issue at home by pulling 12v constant power from the other battery in my GM truck after a 25 min diagnostic check on aftermarket power draws. They offered to remove the new speed switch and install my old one for $128 labour then refund me the $409. Its been a week since they
reinstalled my old switch and I still have not seen my $409. I would not recommend using their service center

Front staff range from exceptional to abysmal depe...

Front staff range from exceptional to abysmal depending on the time of day.

The product is solid, but Q/A is regularly incomplete.

Working here is an insult to intelligence, the management is subpar, the safety coordination is a joke.