The customer service is average with response time...
The customer service is average with response times varying. The website is user-friendly and provides some useful information. However, there were a few issues with the property management process. The application process was smooth, but the follow-up communication could be improved. The maintenance requests were handled promptly, but there were a few instances where the issues were not completely resolved. Overall, there is room for improvement in the communication and follow-up aspects. The staff was generally friendly and professional, but there were times where I felt the need for more personalized attention. In conclusion, while the company offers decent services, there is definitely room for improvement in terms of consistency and attention to detail.