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Not to be Trusted

The Executive Vice President of the bank was responsible for liaison duties while I worked for a company that promised to protect me during its loan repayment difficulties. I provided all necessary information for the loan and supported the banker during legal proceedings. After the bank forced the company into loan default, I was laid off, and the bank appointed someone to oversee the finances. Out of goodwill, I continued to answer questions and assist the Executive Vice President's team. However, when I reached out to the Executive Vice President multiple times for a job recommendation and reference, I was met with silence and ignored, despite my previous cooperation. This bank prioritizes personal gain and profits over trust and partnerships. It is not advisable to partner with such an institution.

Rockland Trust provides average service. Their web...

Rockland Trust provides average service. Their website is easy to navigate and they offer a good range of banking products. However, their customer service can be improved. Overall, an okay experience.