Robison oil and energy Reviews

He really know his job . I like when he come to service my furnace. He knows the furnace he been doing mine service for years. Very polite man. Thank you.

Caesar and Tim were absolutely fantastic. They nailed the installation, made everything ship shape and left zero mess. They communicated exactly what they were doing and how long it would take. And they were 100% spot on!
HUGE recommend from me. Thank you very much, guys.

I have been a Robison customer for 18 years; I always shop for the best price, but Robison has always been competitive. They also offer several pricing plans that allow me to lock into a rate for the year that I am most comfortable with. For example, level billing, fixed or capped pricing options that protect me from market fluctuations. As for service, you can t beat them. They are always responsive if I have an emergency, and they come when they say they will. Robison s maintenance programs are also excellent and worth every penny. They are the key to making sure we have heat or A/C when we really need it. I highly recommend Robison Oil for you heating and cooling needs.

Who looks forward to their annual oil burner checkup? I do. And that's because of the technician, Billy Capone. He not only does a terrific job but he explains in lay terms just how everything is doing and when he leaves you would never know he was there. He's a great asset to Robison and while I'm sure I could buy oil cheaper I know it would never come with a Billy Capone. Hence, like Billy, I'm a loyal Robison customer, at least till he retires.

We had a surprise shut-off by Con Edison due to a gas leak inside our house on September 1. I called Robison and they came by the very next day and took on the task to get our pipes replaced and our gas turned back on. They saw the entire process through from start to finish with fantastic communication, professionalism and promptness to get our gas back on in three weeks despite the additional workload post Hurricane Ida.

I was referred to Robison by a neighbor who had a similar, positive experience so I believe they operate as a very high standard.

Personally, I cannot speak more highly of Robison and the professionalism of their entire team from Marjorie at the office to Greg and Danny, the field technicians that performed all the work.

Robison was very communicative and accessible, keeping me up to speed at every step. They performed the work without any delays and with a high level of professionalism and quality. Going even as far as to ensure that they did not have to replace anything more than necessary to get the job done right (i.e. not trying to unduly extract more from their customer).

Their quote was reasonable for the standard of service delivered and also consistent with similar work they had done for others in the area, no higher or lower.

We were notified in advance of whenever the technician was due to arrive on site and all work was done quickly and with minimal possible impact on any other part of our house. Namely, no excess mess, debris or collateral damage. In fact, Greg went an extra mile to replace pipes without having to do additional drilling or damage to the house. He made a calculated decision to replace the pipes by drilling two small holes in a ceiling rather than opening up the entire ceiling (which would have made his job easier but would have done more damage).

At one point we required an electrical contractor to keep the work moving and I did not have one lined up but Robison called in their own team who came in the very day so no time was lost.

Greg and Danny were very courteous and professional in their interactions and the quality of their work. They came and went without any disruption and were very transparent and communicative about the work that needed to be done.

Marjorie at the office was very courteous, prompt and communicative - including sending update emails in real time as late as 10:00pm at night.

Danny was present to monitor the Town inspection as well as the Con Edison technician. Had I not already been home, I would not have been required to be present at any time. Danny also took the time to light all pilot lights and ensure that all relevant devices were working as expected.

All-in I interacted with a total of six Robison team members through this process and all of them did their work to a high standard and were very friendly.

All interactions with the Town and Con Edison were well communicated and scheduled to be done as quickly as possible despite the fact that this was the week of and after Hurricane Ida. This may have been facilitated by the fact that Robison had a good working relationship with third parties such as the Town and Con Edison.

It was a pleasure to work with Robison and fully intend to be a continuing customer. In addition, I will be redirecting existing business I have to them going forward.

I am happy to be a reference going forward.

Thank you, Team Robison for quickly, effectively and professionally resolving a significant issue for our home.

The repairman/technician was great. He arrived on time and did his work efficiently. All around very pleased. Thanks

Clear understanding of the issues facing us and offered pragmatic solutions. Derek was extremely knowledgeable and customer care focused. Very pleased with the experience.

I was able to book something quickly, thank you for that.. And I really thought the gentleman that serviced our home did a great job taking care of our issue and answering additional questions I had. Very informative and I felt heard and not rushed. Appreciate him and hope he doesn't go unnoticed. I just can't remember his name but please pass on if possible. Thanks

Your service person came on time, seems knowledgeable, friendly and helpful. He took the time to study my system and take the necessary maintenance steps. I am very happy with his visit.

The proposal we received from Robison Oil was very competitive. The installation was done very professionally by Andrew and in a timely fashion. The installation crew addressed all our requests and concerns. We are very happy with the quality of their work!