My car got hit by one of their busses due to him driving to my lane without signal or checking. This happened in Springfield MD area on October 16th. Their driver seemed either sleepy or bored of life. He did not provide me insurance. From other reviews it looks like they are exploiting the drivers. In my case I don t want anything to happen to the poor and tired driver, but I want to be compensated by your company for the repairs of my car.
My wedding planner recommended RMA after I brought her on and it was such a relief- finding the right transportation was overwhelming originally because we had so many needs but RMA was able to handle all of them and at a great price. We used RMA to shuttle guests between the reception venue and the hotel (we needed two because the largest bus holds 55 and we had more guests than that at the hotel), a small shuttle for the wedding party and family from the venue to the church, which was perfect, and lastly, we added a black sedan for my husband and I to have some alone time when traveling back to the venue. Guests on one of the larger shuttles reported the AC on the bus was out, but I think that was very unexpected, and otherwise no issues that I'm aware of! The driver of our sedan was awesome, he had water bottles waiting for us and an umbrella ready in case a shower came up, as was called for that day. Very polite and let us have some quiet time! Company was easy to work with and it was super quick to call in a payment over the phone. Highly recommend if you want your wedding day to go smoothly!
We rented a 14 passenger Vanterra to celebrate my mom's birthday and take a 'trip down memory lane'. Our driver, Said, was friendly, professional and a big help with my dad who has limited mobility. My mom gave him a big hug at the end!
Always use them and they are always reliable. The prices for airport runs have gone up by a lot though
We had the distinct pleasure of accompanying Mr. Calvin on his minibus. The trip from the hotel to the Gaylord was awesome. Mr. Calvin s father/like personality made us feel right at home. It s no surprise that he has some southern roots tucked in somewhere.
Kudos to RMA for getting it right and allowing Mr. Calvin to be one of the smiling faces of the company and bring light to so many lives!!
If I could give 0 stars I would. This company didn t show up for my wife at the airport. They claim the reservation was entered for the wrong day. Not professional at all. No accountability and no apology for missing the pickup.
DO NOT DO BUSINESS WITH THIS LIMO SERVICE. THE LIMO THAT ARRIVED WAS LATE AND DIRTY. WHEN WE CALLED TO TALK ALL WE GOT WAS CUSTOMER SERVICE OUTSOURCED TO ANOTHER COUNTRY AND NO REFUND.
My experience working here has not been great. Employees, who wash the vehicles have to step in large potholes of water risking injuries. Walking around in the cold with wet shoes .
Get them some working boots / repairs the potholes. They do an excellent job cleaning vehicles/ Buses they should be rewarded .
Some of the vehicles are terrible to drive . No one supports the drivers who drive 16 or more hours just to try to make a reasonable salary. Everyone should be licensed and have a DOT card Safety . The short cuts to make millions of dollars has proven very risky.
CHECK before riding how old is the vehicle, are you license ,how many hours have you been on the road. Safety
Travels to NY or longer, drivers should get accommodations. Meals / hotels ! Yet the are forced to return and continue working.
I get this is a business push drivers to the point where they are too tired to even make it home, hire more drivers get them excited to drive clients.
Take care of our Employees more then just sending out emails. Employees are underpaid and not appreciated. If there is constant brags about how much the company makes ,why is that the chauffeurs have to pay for everything.
New employees has stated that the company won t pay them for two week training.
Positive we will provide exceptional customer
service to our clients.
We used RMA for our wedding and absolutely loved their service! The two transport buses that we rented were incredibly nice. They were easily two of the nicest busses I've ever had the pleasure of riding in. Our guests spoke very highly of the drivers and their professionalism. Kim was helpful throughout the entire rental process and made booking the shuttles quick and easy. We will definitely be using RMA in the future.
rmalimo.com
