Rivers Club

Rivers Club Reviews

Reviews 67
4.2
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Went for a meeting. Great meeting room, good food...

Went for a meeting. Great meeting room, good food, and great service. Very attentive staff (although they're not terribly busy at the moment). So, if you need a place to have a meeting downtown, I'd recommend it.

Really bad experience with the membership staff. S...

Really bad experience with the membership staff. Still to this day have never received a membership card. Very dismissive of member feedback as well. Walked down from the office to get lunch the other day and they were closed? Leaving for somewhere more welcoming that cares about their customers.

Went with my in laws who are members of an associa...

Went with my in laws who are members of an associated club. Worst food I have ever paid so much for. Terrible server that the manager had to keep doing her job. There was nothing vegetarian on their menu so I ordered the soup of the day and asked for the chef to make a vegetarian main course. The waitress asked if risotto was alright, so I assumed that's what was coming. My soup didn't come out with the other starters and was cold when it did. I didn't even eat it. My main course ended up being over cooked pasta without anything but mushy vegetables. No sauce, no cheese. Skip this and go have a much better meal for way less at Olive Garden or similar

Very poor customer service by Membership Departmen...

Very poor customer service by Membership Department! Attempted to cancel membership multiple times, was told account had a sizable credit- went to use credit and told unavailable because no longer a member!

The Rivers club is located downtown on Grant stree...

The Rivers club is located downtown on Grant street. It's a perfect location for us, as well live in the North Side and can walk there on nice days or park for free after 6 on week days. It is never too crowded and is kept well cleaned.

Fair

Very nice venue for business meetings and smaller-...

Very nice venue for business meetings and smaller-sized conferences. Monthly membership price is very reasonable and provides business members with a downtown office alternative. Gym facilities are very nice as well.

Absolutely terrible. Most incompetent waitress I h...

Absolutely terrible. Most incompetent waitress I have ever seen. Kept talking to my wife and forgetting what we ordered. Menus were wrong, couldn't make an old fashioned, couldn't remember our bottle of wine, brought us decaf coffee when we asked for regular because we "probably didn't want to be up all night", bad cut of beef trying to pass as a filet, scrawny lobster tails, etc. the best thing I had was the cheesecake, which I'm sure they bought because it was actually edible. The building is also really sketchy, we had to walk down 4 flights of escalators that weren't on anymore to leave. Don't waste the money, SO not worth it.

Great space for meetings, tailored to your group s...

Great space for meetings, tailored to your group size along with nice variety of menu selections. My lunch meal was delicious. I had the buffalo chicken egg roll to go with my scallop dish. The rest of our group enjoyed the lunch buffet, with all being pleased with their selections.

Recently remodeled which was needed, but it's an o...

Recently remodeled which was needed, but it's an odd layout. The food is just ok, I wouldn't eat there if I were paying (I've been to several events hosted there). The dining room floor shakes as though one was experiencing earthquake aftershock when there is an exercise class being held on the floor below (super sketchy). And one can hear the aerobics instructor shouting to his or her class from the surrounding floors. If given the choice, I wouldn't return unless I absolutely had to.

Rivers Club

Rivers Club

4.2