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R
4 years ago

Beautifully cleaned And maintained. Very courteous...

Beautifully cleaned And maintained. Very courteous and friendly staffing throughout all areas. Everyone was approachable, just a look of anticipating your need....such a rarity in a place as large as this Valet, front-desk, housekeeping, room service, cooks, host&hostess, slots & table attendant & cashiers etc. etc.,'Keep looking GOOD, I love been with Ya'. Tipping is very well deserved

S
4 years ago

Fun

c
4 years ago

I used the ticket redemption/ bill breaker to make...

I used the ticket redemption/ bill breaker to make change of a $100 bill. The machine gave me five (5) $20 bills. I again used the machine to break one of the $20's and also the machine next to it to break another one of the $20's.

P
4 years ago

Had a giant burger and fries.

Had a giant burger and fries.
If u want a perfect burger made the way u want.. Then this is the place to go.......

M
4 years ago

Fancy

J
4 years ago

Very, very frustrating! We won a night s stay with...

Very, very frustrating! We won a night s stay with my employer. When we arrived the front desk was extremely rude. Rooms supposed to be ready at 3 & we are still waiting at 4:30 spending $$$ in the bar :(

B
4 years ago

First time at this casino, went for Robin Trower c...

First time at this casino, went for Robin Trower concert. Was not impressed with the cheap, crowded chairs or the stage setup and lighting you get for the $65 ticket price. Went on Saturday night, so the place was extremely crowded, not so "tidy" as I'm accustomed to at Ameristar St. Charles, also the parking sucked, too far from entrances, etc., unless you pay for VIP. There weren't nearly enough handicapped parking spaces either. I circled around for 30 minutes trying to snag one to no avail.

J
4 years ago

A+

R
4 years ago

CASH

a
4 years ago

It was my husband and I 10 year wedding anniversar...

It was my husband and I 10 year wedding anniversary also our first visit to a casino. The staff that checked us in the hotel were very friendly and explained everything. They have a really good selection of places to eat onsite. The casino was very clean and the staff was also friendly. We will definitely be returning.

T
4 years ago

Food was great, but they are currently withholding...

Food was great, but they are currently withholding my deposit for staying there. Every time I have called they say it must be on my banks end and then they say I'm not getting the full amount back but can't tell me why.

B
4 years ago

I usually don't change a review but it's necessary...

I usually don't change a review but it's necessary in this case. Two years ago I gave River City a glowing review and it was worth the drive to get there. Fast forward to March 2019 and things have changed.
One perk that I enjoyed here was a quiet morning with hot coffee from room service. They always brought it up on a tray with real flatware, real mugs and crackers! For a place that bills itself as a" 5 Star Resort " I would expect nothing less. This visit was different!
They brought it up In a carry out bag! No mugs, or flatware. Paper cups, plastic spoons and some oyster crackers! And still had the nerve to charge $14! I don't gamble much so this was one thing I looked forward to. To me this was an insult.
My Wife who is the gambler also had problems because they changed her player card number for some reason and then lost her "My cash"! It took several people almost an hour to figure it out which made us late getting home.

C
4 years ago

Nice

River City Casino & Hotel

River City Casino & Hotel

4.1