Ridgeview institute Reviews

Look at the reviews. This place is in shambles. One hand never knows what the other one is doing, a large majority of the nurses and techs treat patients poorly, with condescending and rude language. If you're lucky enough to see a doctor you better ask him everything you can because they'll try to see you for about 30 seconds then shoo you out the door.
Cockaroaches and spiders all over. Literally found a dead roach on the head of my bed.
Groups leave a lot to be desired and there is always a general feeling of mutiny, like all the patients as a whole are all frustrated and angry from being belittled by the whole staff across the board.
Eddie's groups were good, Tyler was an amazing therapist and case manager on the ONE day I was able to meet with one, the day i left, with no solid aftercare in place. Nothing against him though, he was the most genuine, honest, and helpful employee there.
Please explore other options when looking for treatment, I feel that I was able to detox, sure, but my recovery is now hugely open ended in a dangerous way because of the lack of aftercare planning.
Food was good, ask for a double portion.
Beds suck.

My daughter was at this facility for a week and a half. She was released yesterday. Not once did anyone talk to me about her well-being. Staff was very dry and gave short (one word) answers. When she was released, no one consulted with me about her condition, meds, treatment, etc. I went to get her prescription filled and one of the medications is $600 for a 15 day supply! Now, I am very educated and have common sense and my question is why wouldn't her doctor do their due diligence and prescribed their patient who has no insurance something more affordable. Obviously, this staff doesn t take pride in their job which is critical because they are working with mentally ill patients. Ethics and compassion is non-existent at Ridgeview Monroe.

This place is in a physically beautiful location but the staff for the women s ward was unprofessional and immature. I feel like they only keep people there who they feel is a threat to society. There was an Africa female working there who I heard verbally abuse for being suicidal even though there were other patients there who actually tried committing suicide but for some reason the poor girl was being targeted and bullied by staff members.

This place was the worst experience I ve had. The beginning of 2020 was when I was admitted and I will never go back to this place. They are so unprofessional and unprepared. My mother brought me clothes and I didn t get the clothes until 2 days later. They said they lost my clothes and I believe it. The staff was horrendous and they were genuinely rude and not sympathetic considering where they work. The doctor was terrible. He labeled me unstable for voicing my opinion about my treatment and he added 4 more days on my admission. My case worker had to fight for me to get discharged but the man would not budge. The staff said that we would see out doctors at least 4 times when we were inpatient and I saw my doctor once and he based my admission off of that which was extremely unfair. The night staff were just as bad. They told kids to stop crying and overreacting. It was awful. I was told that I shouldn t wear short sleeves because of my scars and how it bothers THE STAFF not the kids. It was truly not helpful and it made me worse. I was on line of sight for 3 nights and I didn t have a bed so I had to sleep on a couch in the boys ward and the men just watched me and I was extremely uncomfortable that I didn t sleep those 3 nights. My medications were messed up by the lady who gave meds to people. I didn t get my regular meds until 2 days into my admission. I was going through withdrawals and then they gave me depakote which made me unable to walk because I was so sedated. Long story short DO NOT send your kid here

Parent s perspective. My son was referred to Ridgeview for depression at 3pm, the transport arrived at 3am to take him. Immediately after being transported to Ridgeview, they lost him for 12 hours, finding out later he was in a holding room having been left alone for that timespan.

I m going to say that again, they lost my son. I had to drive 2 hours to the facility to get someone to do something about it.

Staff do not answer the phone.
Staff do not follow up on voicemail. I left more than 7 voicemails over a week, no return calls.
Case managers are impossible to reach (there is one CM that was helpful once, but even he failed to return my calls).
After one week, we have been given zero insight regarding our son s mental/emotional issues, and he s home now, thousands of dollars later.

If you re a parent and considering this facility, I cannot urge you enough to consider any other option. I believe that a good facility being inconvenient is worth the trouble vs the kind of place that misplaces emotionally/mentally fragile juveniles.

Staff treated me with respect, caring & understanding. Dr. Christine Ward was my angel; I felt Truly cared for; the Best doctor in GA. Derek Bennett, Pat. Adv. my Miracle Man; found my ID and FedEx'd to me; he's is Forever on my Xmas Card List; God Bless you Derek. Thank You ALL!

I was admitted in June. I was given little information on what was going on. The staff put me in a cold evaluation room for hours. Barely any staff gave me any information on what to expect. I was scared. One of the nurses asked if what I did was for attention even though I was there for help. For people with food allergies I feel they were just lazy with the meals. They gave me pieces of bread for most of my meals. Some of the other patients had to give me food cause I was so hungry. I felt like crying everyday for five days, but I was afraid if I did I would be kept their longer. The doctor barley let me have time to talk. My assumption is that he wanted to get to each patient and get it over with. Staff gave such confusing information for all the patients. Example: our hours don t start til we re in the building. Or weekends don t count so you have to stay longer. This whole experience I was terrified. I felt I got better cause of the patients not the actual staff, doctors, and case workers themselves

I'm 16 and tried to drink bleach and failed. This was the 6th hospital i went to because my mental state gets bad and fast. They were so rude and took so long to help you. I was in a room for about 12 hours before they even spoke a word to me. I had to ask for food at 10pm. That was my lunch and dinner.

I tried to shine some light to my parents abuse and what i felt mentally. My doctor was on vacation and gave me medicine that made me numb and i couldnt think clearly. I told him that and he told me that i will be fine. The medicine i took could have also hurt me bad. No one was able to help me with what was going on and was real eager to send me home when i didnt feel any better and i told them.

There was also a girl there with panda and we triggered each others tiks and we were told to stop them that we need to control them. She also had siezers and they did not help her what so ever. This other girl was shcizo, and they gave her like 20 different pills that only made her worse. take it from me if you want your loved ones to be helped do not go here. I came out worse than i went in there for.

They hate there job and they hate on other staff. I would not trust them at all and i would not let them stay open if it was me. I STRONGLY ENCOURAGE THAT YOU DON'T PUT LOVED ONES IN HERE!!!!

Looks NOTHING like the pictures, and is an incredibly toxic place. They allowed my marcissist "mother" to imprison me here twice. I was struggling with actual issues that needed solving- things like career, rent money, etc. I wasn't suicidal. The solution was to put me in a place where I'd have absolutely no way to solve these problems. I wasn't "involuntary" but I was shocked to learn as a legal adult, I had no right to leave. The only way out is to pretend to be suicidal and then cure yourself. They keep you in a living room with HGTV on for 20 hours of the day, only getting an hour of group therapy. Nurses force you to take prescriptions you've never heard of that no one consulted you about. If you dont take them, you're held there longer because of "refusal" and forced to pay more. I'm disabled and they were not willing to help me walk the long distances for food, and had me sleeping on the floor with my fragile spine. The only good thing was the other people I was stuck with for months, who understood this pain but were never able to speak up. I hope they're all okay.

I was admitted here in November of 2020 as an 19 year old in the adult ward. I was not okay, and I needed help. The only thing that helped me at Ridgeview was the break from my life. A few nurses were kind, most were horrid. I never met with a psychiatrist, aside from the group therapy sessions I never got to speak to a counselor or therapist aside from my intake meeting. Most of the days were spent with nothing to do, I was bored out of my mind. The staff had such a superiority complex, and treated most patients as if they were not equal adults. Time for phone calls was very limited, and sometimes I would go a couple days without being able to speak to my mom. By the time I was finally allowed to leave, I felt so tired and done. I had (and still do have occasionally) nightmares about being locked up here.