Parent s perspective. My son was referred to Ridge...

Parent s perspective. My son was referred to Ridgeview for depression at 3pm, the transport arrived at 3am to take him. Immediately after being transported to Ridgeview, they lost him for 12 hours, finding out later he was in a holding room having been left alone for that timespan.

I m going to say that again, they lost my son. I had to drive 2 hours to the facility to get someone to do something about it.

Staff do not answer the phone.
Staff do not follow up on voicemail. I left more than 7 voicemails over a week, no return calls.
Case managers are impossible to reach (there is one CM that was helpful once, but even he failed to return my calls).
After one week, we have been given zero insight regarding our son s mental/emotional issues, and he s home now, thousands of dollars later.

If you re a parent and considering this facility, I cannot urge you enough to consider any other option. I believe that a good facility being inconvenient is worth the trouble vs the kind of place that misplaces emotionally/mentally fragile juveniles.