We moved to FL 6 years ago. Returned to the area where Rick's Auto Body is located to visit friends. Arranged to have the car cleaned. It was returned to us ....better than NEW!
I have always believed that this organization does SUPERFANTASTIC work, treats customers with dignity and is the BEST OF THE BEST at what they do. They, during the past 6 years have clearly not "lost" the desire and work ethic to be BEST OF THE BEST.
I have taken multiple vehicles to Rick's Autobody. Every single vehicle they have worked on for me has beyond met my expectations. The paint work is awesome. The People that make up the business are great, and the Owner is a cool guy. He personally came out to introduce himself to me on my BMW project and make sure my expectations were met. What a great company. I will always recommend Ricks from here forward. If i could give them 10 Stars I would.
Services: Body & Trim, Painting
This place wanted $1,400 for a $500 job that I got somewhere else Fuller Auto body fantastic
Absolutely amazing!! Saved me $7,000.00 for real!! Balise Collision was going to rip me off pretty good, you can certainly tell they work for the insurance companies!! Jeff was great at Rick's and I booked my appointment on the spot!! Ty
Had a very expensive pair of pit viper sunglasses as most may know they backed up on a waiting list just to get a pair, once I received my car back the sunglasses weren t there. The tow truck driver that dropped the car off after the accident is my uncle so I know he wouldn t have taken them. Make sure you take your personal belongings out of the car before they get it!! Did a great job on the car however
Services: Body & Trim, Tires, Painting
I recently got a door ding in my beautiful Ford Mustang Mach E. I love this car! I decided to bring my car in for repair to Ricks because I had a good experience here previously. On my behalf, my wife brought the car over to Ricks and had the door ding and another minor scratch looked at by Jeff and Rick. The experience was amazing! Rick and Jeff decided they could repair the ding and the scratch on the spot today! We definitely did not expect this. They gave my wife a loaner car so she could go to work and the repair was completed by the time she returned! The workmanship is perfect. We could not be happier with the entire experience. My wife told me everyone from reception to departure was friendly, courteous, and professional. Thanks so much Rick, Jeff, and Team. Very impressive! You have exceeded our expectations. Everyone should bring his/her car to Ricks!
Service: Body & Trim
My car looks better than showroom perfect! Rick's Auto Body is a top-notch repair facility. They take the time to do the job right, and it shows. In particular, Wayne and Rick are both willing to go the "extra mile" it sometimes takes in order to achieve the desired result. Office staff are friendly, courteous, and efficient. I highly recommend Rick's Auto Body. Like many of the previous reviewers, I would also give this company 10 stars if I could!
Services: Body & Trim, Electrical, Tires, Painting
Professional and clean. I like how they run the office and they took care of everything! Easy to work with.
Horrible place, and I'd give ZERO STARS if possible.
Receptionist was rude, a tech broke an electrical clip in my door panel, and the Operations Manager did not value my patronage.
Removed the front and rear bumper, two door panels, door glass, and headlights from my car. After removal, claimed they found suspension damage. Insurance company declared my car a total loss.
Instead of junking my car I elected to keep it. Ricks Auto Body refused to replace everything they took off. After collecting my car I personally replaced everything they took off and drove car for 6 hours; suspension did not fail or give me problems.
Also discovered an electrical clip was torn when Ricks Auto Body took off my door panel. This torn electrical clip was never mentioned in the insurance estimate. This torn electrical clip has now rendered the door panel's buttons and electronics useless, and the cost to replace the electrical clip involves a significant amount of money.
After asking the Ricks Auto Body Operations Manager why was the electrical clip broken off, I was told, "Yea, those clips get broken off sometimes when the door gets removed." Very professional Rick's, very professional.
And the icing on the cake is that they failed to give me my license plates back. When I collected the car the license plates were missing. Later I called Rick's and the same Operations Manager told me, "Yea, sorry about that, it seems we forgot to put your license plates in with the car, I will mail those out to you right away."
Rick's Auto Body, you cashed in your chips on my Mercedes, and I will never do business with you again nor recommend you to my worst enemy. To all readers contemplating doing business with Rick's Auto Body, caveat emptor and good luck!
Service: Body & Trim
While we never got a chance to have Rick's fix our car because it was ultimately found to be a total loss, the staff at Rick's went above and beyond to help us navigate the insurance end of things. We live 125 miles away from where the accident happened making things a little more complicated. Chuck stepped right in and made all the calls to expedite the process for us knowing full well he would likely not get the business by doing so. Grateful for all the help he and the staff provided. Highly recommend Rick's just based on their magnificent customer service!!
ricksautobodyri.com
