This has been a great car buying experience. Adam is very courteous, knowledgeable, and professional. His expertise in vehicles is superb. He kept us interested and comfortable since our initial conversation on the phone throughout the whole transaction process. Therefore we highly recommend Adam O Donnell.
Great experience with Brandon at RH GMC. I've hit most of the GMC dealers in the area looking for this Sierra and he was the most competent salesman by far. It's not that I try to test the salesman but I expect them to know the differences in most of the packages and Brandon knew the nitty gritty on everything I asked. There was zero pressure (we even left once we were getting close on the numbers to eat dinner over it) and they respected our decision without pestering us. We returned and closed the deal. No stress, no games. The finance guy, Austin, was friendly and to the point, no pressure. The digital paperwork table was sweet, took about 15 minutes to sign the papers and wrap up. Love the truck, will be back for the Yukon at some point!
My husband and I came by last night and bought an SUV, Donny was our sales rep and he was absolutely awesome! He s incredibly knowledgeable about not only the new cars but also used, and he s also very patient. The general manager Mike is also great and worked up an amazing deal for us, he worked through several obstacles to make it possible for us to drive home in the SUV we wanted! Austin in finance made our paperwork go by quickly and we had a great time. All in all it was a really good experience and I would definitely recommend anyone to go here! Definitely ask for Donny!
It was an amazing experience from start to finish. I was greeted at the door. Alex Fragoso was an amazing salesman. He was informative and helpful with the entire transaction. The is my second purchase from the dealership and Alex has made both experiences the best ever. I have referred others to the dealership and they also made purchases there. This is my favorite place and I will always go back for the experience and the best salesman ever, Alex!
My wife and I went to the dealership today to look at maybe buying a new or used car. Lauren Bierria greeted us when we walked in. His friendly demeanor was refreshing! He took the time to find out what we wanted and helped us find the right vehicle. He did a great job and I would definitely recommend asking for him!
My service rep, John White, was super friendly, knowledgeable, and extra helpful throughout the whole service experience. I'm pretty sure we could have sat back and had a beer together in the service bay if company policy allowed it, haha. Good man. Whenever John is up for a promotion or a raise, he totally deserves it 100%. I'll be happy to continue bringing my business to Rick Hendrick because of fine gentlemen like John.
Adam O Donnell our sales associate was fantastic. He gave a detailed demonstration of the 2021 GMC Acadia which was fantastic. We were quoted a price over the phone and came in for a no hassle purchase at that price. I ll be back to see Adam when I purchase my GMC sierra. I was very impressed with the integrity and no hassle purchase of my SUV.
I recently decided to trade in my Buick for a pickup truck, I looked at Chevy and GMC, I walked into Rick Hendrick GMC and was met by Donny Robertson, he listened to my wants on the truck and we jumped in a Sierra SLT. I loved the drive but more than that was the low pressure from Donny, he had a great knowledge of the vehicle and took the time to answer all my questions.
On the first day I thought I settled on the 8cyl gas model but over the holiday I decided that I wanted the 3.0L Diesel, I thought based on the fact that RH had none in stock, that they'd steer me to the gas engine but instead they encouraged me to visit the 1 dealer in Atlanta that had the turbo diesel. while at that dealer I thought since I tested the vehicle there that I should let them price out the new purchase but as I was using GM employee pricing I was told by the sales manager of the other dealer that they would not sell the truck to me for employee pricing.
I went back to Donny at Rick Hendricks and they said they would find the vehicle with the features I wanted and the color I wanted in the diesel. They did find it in another state so the dealer sent someone to pick it up for me.
Our negotiation on price was quick and reasonable, I can't speak about service yet as I haven't serviced there yet but my sales experience is a 10, Donny even called me after a couple days to find out how I was doing with the truck, he probably spent 30 minutes going over the features I was not familiar with and not once did I feel like he was trying to get off the phone.
Bottom line, I won't be too negative on my previous dealer experiences at the other dealer in Roswell but Rick Hendricks and Donny Robertson in particular made the buying experience very easy and exceeded my expectations so far. Rick Hendricks went above and beyond to make sure my business was valued. I hope the service experience is the same as I'd love to know that my future business for cars and trucks has a new home with Donny and Rick Hendricks GMC.
The background car was my Buick, the foreground is my new fun truck! Thanks Donny!
Our sales representative, Kenneth Brown, was an exceptional salesman. He went out of his way to help us obtain our Buick Enclave. He even took time out of his busy schedule to take us to see a different dealership in order for us to test drive a Chrysler Pacifica because we were undecided which vehicle we wanted to purchase. We are beyond pleased with our car buying experience at Rick Hendrick!
Went there with my boyfriend to get a new car. Spent over four hours and they worked overtime to get us the car payment we needed! Great service. The guy we worked with was Omar Bandeh and he ran the numbers at least a dozen times and worked with the bank and the trade in department to get us down to the car payment we needed. Very friendly and helpful! The hot chocolate was also amazing. He walked out with a Honda Civic under 40,000 that he loves and looks great! Definitely recommend them to anyone needing a car. Friendly, helpful, knowledgeable, they make you feel like your business is valued.
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