Rheem product is the most reliable in the market, they are our primary supplier for hot water systems gas, electric and heat pumps, there gear is reliable and if something does go wrong they have the support here in NZ, and I can get hold of them. Highly recommended.
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Rheem NZ have great knowledge and products. I find their service team are very easy to work with and they are not like other suppliers that make covering warranty jobs an issue, which is why i suggest to my clients to buy and install a Rheem. I've had a great run with installing their gas instaneous hot water heaters and hot water cylinders, nice to know they're still making some of them in NZ. Good on ya Rheem keep up the good work
We have Bought 10ltrs electric instant hot water cylinder supplied and installed not Intrested of having even look at the cylinder,but they suggested to us to purchase another one of they cylinder? They Ignore That the cylinder It was Still under The advertising warranty.Pitty i have not read the reviews on here at the time of Purchasing ..Never again.. Jo Brown
We had one of the first Heat Pump Hot Water cylinders from Rheem. One of the early adopters, to say the least it worked well but we had issues, it cost a bit over time. I do know they have improved the system with newer models.
When our unit broke down, we received great support from Rheem, above and beyond as they empathized for our situation. They recommended a standard hot water cylinder, quick recovery unit and it's been great, more than meets our needs.
First and foremost ...... the Rheem service and professionalism has been outstanding and I highly recommend them. Definitely use them again and for our other properties.
A heads up to Wayne Richards ..... Territory Manager. He has excellent knowledge and was a great help.
Don't touch peter cox or rheem products. They don't last nor do they honor warranties. A cylinder with a 10yr warranty be prepared for it to last half that time. Extremely disappointing.
Best hot water cylinder brand in New Zealand. Unmatched support and quality made in New Zealand. Can also be purchased through Hot Water Cylinders NZ at great rates.