Reynolds Farms Nursery Review

I could never get any wood from them that burned well. It always smoked and sizzled. Not good if you have a fire pit. We even had to use starter logs under the firewood in the indoor fireplace to get the wood burning.

Edit: I'm rescinding my previously negative review. I gave them another try and they were great. Best selection in the area, great customer service as of late.

I came looking for air plants and despite them not having them in stock, Sue offered to call a few places nearby. She directed me to a place that did carry them, and was very informative when I asked for succulent advice. I highly recommend going, I will definitely be back!
Make sure you check out their indoor plants and their koi fish!

Awesome place to visit,bought our fall flowers and pumpkins here

Reynolds Farm is a favorite of mine. The staff is knowledgeable and friendly.

Great garden center with excellent quality plants. They are very helpful just a little on the pricey side!

Reynolds Farm is a favorite of mine. If you love plants come here. You'll get great service and assistance. An added benefit is the beautiful landscaping which displays a variety of plants. So hop in your car, Bring the kids, grab a coffee, and browse. Ask about the koi fish and the spinner.

Only good things to say! I worked with Cory, who listened to my wishes and recommended a plan for my small garden/flower bed area, which he then carried out to perfection. He is professional, helpful, knowledgeable--and the nicest guy! Plants are top quality, and my garden looks great!

I'm writing about their firewood specifically -- I have no issues with the business otherwise and the staff is super. I used them twice for firewood before I realized you don't get exactly what you pay for. The wood quality is good, but be fore-warned though they claim you are getting a true full cord (see my pics), its more like 2/3 cord, so figure you are paying around $500/cord, not exactly a bargain.

That pricing is on par with higher end Fairfield County firewood prices in the end, but you can certainly do better if you look around. I was just put off by the dishonesty of it all, including their sample cord of ~20-22 inch logs they have you come look at before quoting a price.

I've attached photos of the sample cord and it seems to consist of at least 500 logs, not the 375 they claim:

1) 4 corner stacks 13 logs high x 3-4 logs each = 160-200
2) 6 center stacks = 235-310 more based on above (or count to the left of the sign I see ~45-50 in the first stack x 6 = 270-300)
3) And if you look at the side view photo, there are ~10-15 in between the two end stacks x 5 = 50-75 more

TOTAL: 445-590 pieces

Additionally, the logs in the picture are 20in+ (8ft cord / 5 stacks long), while the logs delivered varied from 16-20 inches (and some were very small diameter) -- so up to 20% shorter.

Average 10% smaller logs and 20% less pieces delivered than shown means you get ~30% less than expected, or 2/3 of a cord, exactly what I received.

I called to explain a (4x4x8) cord was not delivered, so the owner sent someone to my house to check, and had him count the logs. He called back to tell me I had received the 400 pieces of wood I had paid for and he said they were very clear that is what they deliver, and he could/would not send any more wood. However, what is clear from the sign posted (again see pics) is those 400 pieces are supposed to ensure a full cord is always delivered, which they claim is 375 pieces and imply you actually should get slightly more than a cord. You don't, you get 400 pieces of whatever size gets delivered.

It is good marketing, but a cord is, as they say on their own sign, a 4x4x8 volume of wood. Just set your expectations for what you are getting when comparison shopping.

The staff great!!! Very knowledgeable about all things in the garden world

We ve been a loyal customer and recently bought two very expensive plants from them. We planted them/followed their exact instructions and the plants began to die. We took pictures emailed them..no one got back to us. Then called, they said the manager would call..no one called. Finally brought the plants back in and they refused to give us a replacement or any money back. What a waste of money and time! The man at the desk was completely rude and inconsiderate. I will never go back and I plan to tell all of my friend and neighbors not to go to your nursery if you can t stand by your product.

The staff is competent. The plant selection is extensive. We shop there regularly.

Really friendly and had the arborvitaes I was looking for.

This place is awesome! Just moved to area a year ago and luckily found them. They have planted plants and trees--and even my grass in the front yard--and all have been first rate jobs and well worth the cost. They have also helped us grow our own grass and that also has been a success (I tried twice before to plant the grass in our shady backyard--once with another company and once by myself--and failed). We also get our wood from Reynolds and the chimney expert commented on how the good quality wood also helped keep our fireplace in better shape. Reynolds also recommended a great person to do our patio. In my opinion, it is the high quality and expertise that they offer that makes the difference in the outcome and in the long run saves you money. All the people I have worked with (Cory, Sue, Jeff) have been exceptional. Very positive experiences.

Their plants are good quality and nice Christmas ornaments, but the firewood is really bad! After buying their wood for a couple years, and struggling with smoke, inability to get fires started, hissing wood, I finally switched. What a difference when the wood is well aged a whole year! Reynolds wood is green and wet.