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R
3 years ago

If u get a call be careful as SOME will use your...

If u get a call be careful as SOME will use your details to search you on social media to have a giggle and laugh on your account. They might be polite while getting you to sighn up however as soon as they put u on hold they will gossip or make lude comments. They will search you up and check your info. Very dodgy company .

S
3 years ago

I have been with ResQ for almost 2 years. I joined...

I have been with ResQ for almost 2 years. I joined the business as a Quality Assessor, after 6 months a training role became available which I applied for and got the job. There is massive room for progression here at ResQ if you are wanting to go further. I really love working for ResQ and I feel valued and respected by all our staff. It is a great company to work for and the people are fantastic, all the way from top management to our sales guys. If you are looking for a career then you need to apply to join the team, you won't regret the decision at all.

S
3 years ago

I've worked at ResQ for almost 9 years. Super comp...

I've worked at ResQ for almost 9 years. Super company to work for, with great benefits and a FREE in house gym! The staff regardless of skills or position in the company are approachable and friendly. I love working here and intend to do so for many years to come! Keep it up ResQ!

K
3 years ago

I have worked for ResQ for over three years, and i...

I have worked for ResQ for over three years, and it is by far one of my favorite places to work. I started off as a Telesales Agent have have progressed to a Quality Assurance Assessor.

ResQ has a great work atmosphere, does a lot fundraising for local charities (Health Stars, The Bradley Lowery Foundation etc.) and even give you your birthday off on pay.

I have made friends for life here and feel privileged to work for a good company.

(Mic Drop)

d
3 years ago

Hi,

Hi,
I was attracted to apply for a position at RESQ so duly applied.
I enjoyed the interview process and was plesenty received.

Upon receiving a position the company seemed professional and a go ahead place to work .

Upon arrival I was was met by a receptionist who made me feel small by signing in and said it's ok it don't matter anyway.

Ushered into the canteen and left to my own devices seemed like I was a sheep .

Training was conducted with a sit where u like attitude then shuffle us around later .

When trainer finally started conversation it was ' I'm not gonna remember any names as this class is to Big for me '
Then a conversation was engaged with a man regarding his aftershave and I quote 'please wear that for me tomorrow as I love the smell.

The trainer was not aware of the training video we was asked to watch through email and proceeded to talk to us about company proceedings we all new better than her.

Break time i wandered around trying to find a exit and was embarrassed by said receptionist saying you can't wander around here go to the class down there I explained i was on a break but was told off and sent in my way.

Not happy guys.
Made to feel uncomfortable.

Derek Robinson.

J
3 years ago

A fantastic company to work for that has support m...

A fantastic company to work for that has support me throughout my development and growth. This business has some of the best people working for it that I have ever met and provides a multitude of services to a standard that's second to none.

L
3 years ago

Having worked for ResQ now for over 8 years I have...

Having worked for ResQ now for over 8 years I have learnt several outsourcing and contact centre skills that have seen me progress and move on to a managerial role. I have met people who I can honestly and openly say are fantastic to work for and alongside. There have been many challenges during my working career whilst at ResQ yet these are always met with support and solutions.

C
4 years ago

I have worked at ResQ for well over 8 years now an...

I have worked at ResQ for well over 8 years now and I have found the company brilliant to work for. They look after everyone who works for the company and the friends I have made here are friends for life! There is room for progression and I have myself been on the phones as well as part of the Coaching Team and I now work on the Quality Team.

B
4 years ago

I have worked for ResQ for 2 and a half years now ...

I have worked for ResQ for 2 and a half years now and i'm extremely proud to say so! The staff are very welcoming and lovely, and I have met the most amazing people since being here. In addition to this, ResQ do so much for charity which makes me glad to be part of their team. There are many opportunity's to progress within roles and the management team are great :)

About ResQ Limited

ResQ Limited: Providing Exceptional Customer Support Services

ResQ Limited is a UK-based company that specializes in providing top-notch customer support services to businesses across various industries. With two sites located in the UK, ResQ Limited has established itself as a leading provider of customer support solutions, handling over 8 million customer conversations on behalf of its clients every year.

At ResQ Limited, we understand the importance of excellent customer service and how it can impact a business's success. That's why we have assembled a team of passionate individuals who are dedicated to delivering exceptional customer support services to our clients. Our team comprises highly skilled professionals with years of experience in the industry, and they are committed to ensuring that our clients' customers receive the best possible experience.

Our Services

We offer a wide range of customer support services tailored to meet the unique needs of each client. Our services include:

1. Inbound Customer Support: We provide inbound call center services where our agents handle incoming calls from customers on behalf of our clients.

2. Outbound Customer Support: We also offer outbound call center services where we make calls on behalf of our clients to their customers for various purposes such as sales, surveys, and follow-ups.

3. Email Support: Our email support service involves responding promptly and professionally to emails from customers on behalf of our clients.

4. Live Chat Support: We provide live chat support solutions that enable businesses to engage with their website visitors in real-time and provide them with instant assistance.

5. Social Media Management: We help businesses manage their social media accounts by responding promptly to messages and comments from customers across different social media platforms.

Why Choose ResQ Limited?

There are several reasons why you should choose ResQ Limited for your customer support needs:

1. Experienced Team: Our team comprises highly skilled professionals with years of experience in providing exceptional customer service solutions across various industries.

2. Customized Solutions: We understand that each business has unique needs when it comes to customer service; hence we tailor our solutions accordingly based on each client's requirements.

3. State-of-the-art Technology: At ResQ Limited, we use cutting-edge technology tools that enable us to deliver efficient and effective solutions while maintaining high-quality standards consistently.

4. Cost-effective Solutions: We offer cost-effective pricing models that allow businesses across different sizes and budgets access quality customer service solutions without breaking the bank.

5.Outstanding Results :Our commitment towards delivering outstanding results is what sets us apart from other companies offering similar services.We strive hard towards achieving excellence through continuous improvement initiatives which helps us stay ahead in this competitive market.


Conclusion

In conclusion, if you're looking for a reliable partner for your business's customer support needs, look no further than ResQ Limited! With years' worths experience under its belt ,a dedicated team ,state-of-the-art technology tools,and customized cost-effective pricing models ,we guarantee you'll be satisfied with the results . Contact us today!