Hope Lodge NYC was a blessing to me as I recovered from a stem cell transplant. The staff is amazing, and the other members of my Hope "family" were so supportive to me. I am very grateful for this welcoming and lovely place to stay.
If you are undergoing cancer treatment, this is where you want to live.
Offers remarkable opportunity for families dealing with cancer treatments
Good place to recover during treatment. Great staff and support.
This place is so special. I was there to donate and serve a lunch to the guests, and I heard their stories whether they were families of those receiving cancer care or whether they were patients. It is really a good service to give people a place to stay during their treatments.
A place for healing with family and loved ones. What could be better?
I am very grateful for the lodge. Being in a clinical trial and I live in TX, this has literally saved me. There is no way that I would be able to afford to be in NYC for treatment. The facility is very nice, clean, and I love the staff members, even down to security.
The Greeter man at the front desk was highly professional and courteous and without prejudice.. Great staff and super clean building keep up the great work!
Everything is wonderful. When going through cancer treatments away from home it is challenging.Hope lodge is a blessing
If you have cancer and need support, this is the place for you.
Great place for recovery. My relative is here for at least 8-9 weeks and it has been a Godsend.
GENERAL: The place is set up to be as clean and as quiet as possible. It is Midtown Manhattan, so noise and some fumes are inevitable, but once you're inside it is OK. The staff and volunteers are very kind and helpful.
The 6th Floor public lounge is beautiful, with couches, a fireplace, a library, and a media room with a huge TV and Netflix. Video games are available on another TV in an adjoining room. There is a large, mostly shady patio with comfy chairs and plants and a killer view of the Empire State Building. There are events on weekdays like yoga one day, reiki the next, and tea time. Sometimes there are catered community dinners on 6.
PATIENT ACCOMMODATIONS: The guest rooms are not fancy, but comfortable. Think Motel 6. They do NOT have hairdryers, so BYO. Ditto soap and shampoo (it only looks like hotel). Bringing extra towels is a good idea, too, as they only change towels weekly. There is a large shared kitchen on each floor with ovens, stoves, microwaves, coffee maker, and dishwasher. Everyone cooperates in keeping them clean. Had to buy a bottle opener, but they had most other items. Refrigerator space is shared and so limited, but each room gets a bin, plus a section of cabinet for dry goods.
There is a coin-op laundry on each floor, and a change machine and soap machine on the 6th floor with fragrance-free soap.
SHOPPING: Bear in mind that this is Manhattan, so mostly everything is substantially more expensive than you think.
There is food shopping downstairs at the Target on 33rd (shortcut thru Manhattan Mall), and for general items, Jack's three doors down is a giant dollar store. There are several drug stores in the area. Trader Joe's, Whole Foods, and Fairway are a few blocks south.
CAREGIVER SANITY CHECK: For recreational shopping, take the #1 to Christopher Street & wander the Village. For caregivers who need a quiet break, there are several bars in 33rd St and a couple of expensive but open-on-Sunday wine/liquor stores nearby. (Target sells beer & cider, but by NYS law, no wine.)
Wonderful place to relax after hospital visits. Everyone was welcoming and helpful
Thank you for taking such good care of my lifelong buddy.
We lived under the care of those wonderful people for almost a year in NYC
The Hope Lodge was really there for me when I needed a safe place to stay. The place is extremely clean and the location is fabulous. The staff is nice and friendly and helpful. Overall if you're fortunate enough to be able to stay at the Hope House no worries it's a great place to be.
American Cancer society has a great place set up for folks recovering from treatment.
It's a valuable place to have for cancer patients. People who come to NYC for cancer treatments have enough expenses without having to pay for lodging in Manhattan. That's why it's so great the American Cancer Society created this facility. Patients (and a relative or caregiver) can stay at this place at no cost and focus on what should be the most important: beating their cancer and getting well.
Spent months here in 2016. The staff was great and helped make the holidays away from home and family enjoyable. Facility was clean, atmosphere was great and entertainment was terrific. Highly recommend for anyone going thru a transplant.
Friendly staff and guests. Clean environment in a great location.
Hope Lodge saved me! The volunteers, employees, and guests were all appropriately upbeat and helpful. I never once felt ashamed that I couldn't afford a place to stay on my own. If I am ever in a position to donate or volunteer at the ACS I will. ACS is so SO much more than "research." People should know! Thank you, K. Bliss
This place was such a Blessing to My Family they provided a beautiful place for my husband to be while he was going through Radiation Traveling back and forth over 50 miles each way to the City would have been such a Burden but we thank God for Hope Lodge it was such a breeze physically, the mental stress was enough THANK YOU SO MUCH to all involved in this Beautiful Program for Cancer Patients
My fiance, step daughter and I Went here to cater food for the patients. It was an amazing place with wonderful people. Nothing but smiles, appreciation and happiness from every patient we met. They loved our food and what we did for them. We are very grateful to have the opportunity to have cooked for them and made a difference. Thank you to the patients at hope lodge.
If you need catering Look for us on ig for your next event at Mels blessings. we cater any and all events and serve authentic Italian, soul food and Spanish food.
I m so grateful for Hope Lodge being available to my family.My aunt said that Nake Butkus designed the rooms that were updated. The people and space here are great.
The Hope Lodge is a great idea, and I've stayed at lodges that were welcoming, inclusive and run well. I found it extremely difficult to work with the staff at NY Hope Lodge. Particularly, Gloria. I came to New York for a double mastectomy and reconstruction. When I called a few months in advance, it took a dozen calls just to get a call back from her. I was told I would have to go on a 'waitlist' through the hospital social worker. I did, but apparently because my cancer didn't involve chemo at this particular stage, it wasn't a priority. I was cleared for 'most' of my dates at the last minute, but despite my social worker requesting an extension *at the time I accepted the reservation*, I was in essence kicked to the curb. They had no record of my social worker's request, but they knew when they confirmed my reservation that I needed another 3-5 days. On the day prior to my checkout, I was surprised to learn that not only had I NOT been considered for an extension, I would also NOT be granted one. So with surgical drains still in place and wounds that were still very fresh, I packed and checked out of the Hope Lodge with no assistance and no support. I left the lodge at least one week prior to what my surgeon was recommending. There was no concern from the staff. There was no empathy. In fact, Gloria, who was the woman I had the most contact with, could not have been less interested in my plight. She couldn't have cared less. Part of managing a lodge of this nature involves careful reviews of patient's needs. They did not meet my needs. I stayed at the Hope Lodge in South Carolina a few years ago and the experience was drastically different. They kept up with the development of my disease, and were able to make adjustments accordingly. They were concerned about ME, the person. I wasn't just a reservation to them. They didn't force me to go through a social worker, I was able to call and speak directly to the folks at the Lodge. At the time, the intervention was surgical but I was treated as well as any patient who was undergoing chemotherapy or some other treatment. My level of illness was not at issue. I think the staff at the NY Hope Lodge thinks they're doing a good job. I think they try. But when you put people out who are clearly not medically stable, you're not managing your rooms well. Furthermore, when you do this AND patients are left with the impression that they don't matter, you're not managing your business well. It is my hope that the American Cancer Society will review the procedures in place at the NYC Hope Lodge and make adjustments accordingly.
As a Social Worker, I consistently hear great feedback from all those who stay at Hope Lodge. Remember, your Social Worker needs to request reservations!
A true blessing. We could not have finished Tom's treatment without Hope Lodge. Thank you.
The lodge was invaluable to my husband and I during his recovery from transplant. He needed to stay within 1 hour of the MSK cancer center but could not take transit. The lodge is clean and tidy with activities planned by volunteers for most weekdays. It was like living in a dorm, with shared kitchen and laundry facilities. We met some very nice people and heard many inspirational stories of resilience.
Fantastic staff, fantastic place. Forever grateful for this place!
A great place to recover from cancer! Thank you American Cancer Society!
Friendly staff, thoughtfully designed, a profoundly caring place.
relay.acsevents.org
