Regions Medical Center Reviews

Giving it one star because I could not give it zero. They almost killed my my boss by letting him lay there after a heart attack.

Love the staff! So helpful when I had to bring my baby with when I had gall stones !! Love love love the friendly staff

I JUST WANTED TO THANK NERSE YOUNGER FOR TAKING SUCH GOOD CARE OF ME JENNIFER AND HEIDI..she was kind strong and kept me safe..thank you for delivering my baby..

Breast Cancer Center: I had a mammogram, sonogram, and biopsy on day 1, received results of biopsy the next morning, appt with surgeon on day 3, met with genetic counselor on day 5, MRI scheduled for day 10. My head is spinning with so much information given to me and so many treatment options explained already and will be updated after MRI. The doctors, nurses, receptionists couldn't be kinder nor more patient. Family members are welcome to accompany at all appts. It's only week one but I already feel like I have been and will be well taken care of.

Excellent service, the best without doubt, absolute professionalism. God bless you.

I also can't thank Regions Hospital Cardiovascular ICU unit medical team - EVERYONE was sooo attentive, accommodating, wonderful, kind, knowledgable, and answered all our questions with my best friend Thaddeus. Even when friends gathered around his bedside to help Thaddeus transition into his next life, the Hospital Chaplain lead my friends and I in song, prayer and story. The head nurse during that time - Frank - was exceptional as well as all the other medical stafff/team during Thaddeus' stay!!! They are ANGELS. Because of this experience, this is my #1 hospital of choice!

Best Burn Care Unit a person could ask for! Blessed to be put in their hands! Top notch Doctors and awesome staff!

Nice friendly staff both in Gillette and Regions from what I saw of them, keep in mind this is for the therapy section of Regions and mere encounters with Gillette. There's some construction going on outside at the moment which makes getting in a little intense, but once that's cleared up I would imagine it'd be much better.

The care we got during the birth of our son was great. The idiots working in the collections/billing department have the intelligence of potatos. Not gonna go into detail, but they are some deadbeats that do super shady business practices.

My brother went in complaining about all his pain and aches that wouldn't go away for a week so I suggested he go to a hospital mind you he doesn't have insurance it was that bad.... Tland they didn't even diagnose him or release him with any information. What kind of hospital is this honestly and you call yourself a teaching hospital. Please if what ur teaching your students is to be lazy and not actually know what's wrong with your patient then bravo... Our world will be a better place with those Drs now.... Disgusting... thanks for nothing

A family member of mine has been in this hospital for numerous visits. Setting aside the systemic issues American Health Care has - I want to provide some targeted feedback about the Nurse Staff in this hospital. In a word, they are cold. In our most recent visit in, we had an unused IV left in arm for 7 hours, we waited 6 hours to get a bed, we were denied essential medication that is fully prescribed outside of the hospital, and worst of all we were dismissed routinely. I've met some very kind doctors, but the nursing staff is routinely cold and callous. It makes me terrified to think of how little thought is given to emotional well being in this hospital and the critical connection mental and well being has with physical well being. If you are treated poorly and invalidated, it can be that much harder to recover. You shouldn't need to wait 5 hours for a basic medication request, you shouldn't have a failed Antibiotic drip because someone forgets to put it in, you shouldn't have to suffer dozens of failed IV insertions, you shouldn't have to sleep on a mattress that's less comfortable than a sheet of newsprint, and you shouldn't have basic dietary restrictions ignored or scoffed at. Just an overall bad place to be sick in.

Had to wait 3 hours to be seen in the emergency room. Very frustrating.

My experience with the Birth Center at Region's Hospital was one of the worst experiences of my entire life. When my first son was born, one of the administrators at the hospital unilaterally decided that my partner and I weren't a traditional enough marriage or something and made a personal decision to leave me off the birth certificate.

Once we got the official certificate from the state, I discovered that I had been left off. It took two physical trips into the hospital with our tiny newborn to get it fixed on their end. On those trips, we were treated incredibly rudely.

Overall, I spent dozens of hours on the phone and sending emails. It took me a ton of (uncompensated) time off work to get things fixed with the state and social security administration; time I would have rather have been spending it with my new son.

While there were certainly some very nice people there -- especially the lactation consultants -- I would highly recommend that any LGBT family find somewhere else to give birth.

We went to Breast Health Center. Dr. J. Tashjian and his staff were very helpful and informative. Thank them!

This place is horrible. A family member of mine tried to commit suicide by taking pills and she is now released after only 24 hours. She can not see right and is dizzy when she stands but good to go home as the Dr says. They also said she is not a danger to herself and will be fine. If she was not a danger to herself then why did she take the pills. Stay away from here

It is the worst HOSPITAL in 20 years in the USA. If there was a 1/2 star, I had given. Specially do not go to their EMERGENCY, they just take your time and send you home with the pain that brought you into the hospital in the first place. I don't know what they have studied, but they are a waist of a time! Just do what they'll tell you and drink a lot of wateeeeeeeeer!

We just had our first child here. The nursing staff were incredible. We hope to have all of our children in their care, and are excited to see the new birthing center!

Only reviewing the ER, I give it 1star. The set up is confusing. The wait is ridiculous. (3 + hours to even be seen.) 4/5 staff was rude. I will say there were a couple good ones in the bunch though.

The lobby is gross and uncomfortable, which is a shame considering the wait. They also come out to the lobby and take your vitals in your chair in front of or next to all others waiting. It's uncomfortable and awkward.

I was also referred to this ER by an Urgent Care Dr. The Dr. gave me 4 pages of his notes and explaining his concerns and why he referred me. I told them this multiple times and tried to give it to them. No one would listen or look at it!! No one! This was my first time here, and I only came here because the Urgent Care Dr. recommended it. NEVER again!! Would never recommend this ER to anyone, EVER.

If I could give 0 stars I would. I had a family member diagnosed with cancer. On their website it clearly states that the patient will see an oncologist within 48 hours. It has been 9 days since the diagnosis and she still has to wait another day to an oncologist. I have left messages with multiple people at the hospital and am waiting to see how they try to explain this.

Quiet hospital. ER did not look busy at all. Looks clean. Waited a little over 2 hours. Back in incredible pain. The staff were pleasant and very empathetic. The medication , not greatly, but significantly improved pain level for about 4 hours. I was disappointed in not being able to lie down completely as the chair I was offered in th room did not go back completely. This would have helped with pain greatly.

It seems that they really want you to use their valet parking, it must improve on their normal parking. I hope.

Emergency department is excellent. Felt like they were very responsive and on top of their game.

The ER is so inefficient. They have multiple people that come in and ask the same questions over and over again. They do not give updates on what is going on. We did have a friendly nurse and xray tech.

Hospital service was great. I was going to give 5 stars, until "Tina from billing services" picked up the phone. Let me just say she was not helpful, at all, (and I was trying to pay, not delay). She deserves a zero, since there are no negatives!
Well, I still give 3 for the great nurses and doctors because they deserve a 5.
Nevertheless, this is a teamwork and they need the same caring and understanding in all departments.

I got there at 11pm didn't get seen until 2:45 and then the police at the deck seen I just got done around 5am I was sitting in the lobby and I was tried and here he come to tell me that I haf to G o and I told him I'm waiting on my bus that just so rude I hope someone be that rude to his kid karma

(I'm comparing to to mpls and robinsdale hospitals)Visited the er lastnight. In and out. They also helped me establish temporary and hopefully more permanent health insurance. Everyone was nice and at least acted like they cared. The doctor I saw was great.

If you want to be deceived for most of your journey and get sub-par care, Regions Hospital is for you!

I am a pharmacist. We spent 2 days trying to fix an error on a prescription over the weekend (it was Region's error) . We were transferred to multiple answering machines and ultimately to an incorrect after hours services. We were then berated by the after hours service because, "they do not deal with pharmacies, only nursing homes." In the end, they could not resolve an incredibly simple problem for one of their patients, and treated those trying to help their patient very unprofessionally.

Needs more accessible parking, and main entrance could use better directions.

When we got to the emergency room on Wednesday I thought it was an hour I would stay but nope it was 9 hours. Very uneducated doctors as well

The birth center was such a disappointment. If you are in need of a nurse after your delivery in the recovery room, and you press the nurse button- expect to wait at least 30 mins to an hour before someone checks in on you. Also, the midwifes are so unprofessional that they don't bother to check your charts before visiting you. The midwife on duty assumed that I was another patient and choose not to visit me at all. If and when they do send a nurse to you or the hospital pediatrician, they will try to keep you there over night as long as they can even if you dont have any major conditions. Very annoying. If you do the birth center tour, Mary is amazing and will do a great job promoting Regions, but trust me you will become very upset with the lack of communication and professionalism from the staff.

My favorite health care facility! I've been cared there for surgeries, & my visits for ER care was wonderful. I received prompt care for both occasions & was triaged with no problem, admitted & received care within a half hour (if that). On one occasion, a cat bite resulted in a huge issue, but I was on I.V. meds & a hand surgeon was attending me so fast I was shocked. I was a patient for abt. 3 days & found the nursing staff to be very attentive & the hand surgeons were even more so. I was also a patient there for 2 hip replacements that are very successful & again, no complaints. Sure, the food is'nt that of a 4 star restaurant, but I can't get 10 Christmas guests all fed at the same time, so I commend them that I received what I ordered! The PT & OT staff were gentle & understanding (especially the PT lady who promptly sent me back when I went wonky with a medication issue. (If she sees this, I'm sorry if I was really weird).
When people complain that they waited a long while for treatment, the should understand that the sickest goes first & ask themselves if they are really sick enough to need emergent care. "TAKE ME TO REGIONS!"

This is the Police that abuse a badge never been arrested in my life I work in healthcare, but I believe Regions Hospital don't learn by mistake if anything happen to my son, I can't say what I will do but all I know is I will have my day in court, my son fell on there watch they didn't know, the doctor don't know what meds he is on. She met me as his mom I stood up to shake her had and she didn't.

I address the situation and she said our policy is not to shake hand, I went to the front and I asked the nurses at the station and they said they do, the nurse manager said yes they do, She didn't came near me she stayed at one end of the room. I work in health care as a care provider you should be compassion, and take care of the whole person. how can you provide care from a distance?

How can you provide care when you don't show us that you care? If I hadn't visit my son that day what would happened to him with that allergic reaction, and they now have fall risk bracelet on him. You have to know the side effect to medication and have your direct staff watch for them... Please Regions Hospital do not kill my one son I plead with you, he is ready to leave if you don't want him to leave send him somewhere else, I know I will have my lawyer on Monday but today is Saturday this is the longest weekend ever.

Why was Regions Hospital nurse giving me a target gift card? I did not take it was it a bribe? I waited almost three hours for the Doctor in charge to let me know weather or not he override the treating doctor decision to let my son go, and he did not showed up instead I was escort out of the facility because my son want to leave with me even though I told him the doctor wont release him.

I think she hold him because I said I don't want her treat him anymore because she didn't now shake my hand and she don't seems like she is the right fit for my. You can read this and tell how frustrated I am and her sister is crying and she is over 21 never seen her cry since she was a little girl, we all are crying. I also willing to let my son go to another facility but I guess we have no choice, what about civil right?

If I withdraw my insurance how will they get pay?
I will not responsible for that bill because I do not want him to be treat there.
My son not working he is a Student.
Anyone have family in hospital or any facility visit them make sure they are taking care of, I believe you have a choice where you receive your treatment too and I will have my Attorney prove that to Regions Hospital and anytime the news team and the media ready I will available for comment and share my story.

I would like to why Regions Hospital was giving me a target gift card yesterday? I am not hungry I work 80 hours per pay period I work in health care I am not just a hard worker I pay attention to detail....

ER is horrible! Don't waste your time. Daughter fell and had significant laceration on head and bleeding. Well 3 hours later were still sitting here with towels on her head to help the bleeding. Other patients are getting IV fluid in the waiting room.

WARNING!!!!I brought my 12yr old autistic daughter in Saturday night...she was hurting herself and pulling her hair...and instead of getting her admitted...they tried telling me she doesn't fit the criteria for a psych hold...instead they insisted I take her home which she didn't want to do...SO WHAT DID REGIONS TRY TO DO...THEY HAD AN OFFICER AND ORDERLIES LITERALLY TRY TO PHYSICALLY REMOVE MY AUTISTIC DAUGHTER BY FORCE...they realized they couldn't do that safely...so she's stuck in the er...and the hospital only solution is pretty much I give her up...but that's not happening...and believe when I say her caseworker and her regular psychiatrist aren't going to be to happy with this hospital. THEY GAVE HER HOLDAL AND DIDN'T TELL ME I FOUND OUT FROM HER THE NEXT DAY SHE GOT A SHOT AND WHEN THE NURSE CAME IN I ASKED HER WHAT IT WAS AND 3-4 HOURS LATER THEY SAID HOLDAL.

2 they've given me great care. When I needed to have a spinal fusion they were able to surgically repair my spine my pain immediately went away when I had surgery there last year the staff was wonderful my pain immediately went away and has not returned

Best surgical center ive experienced. Start to finish. Reception, nurses, aids, and doctor. Every single aspect aces.ill always prefer this hospital over every other. Thank you Dr Kang and crew.

The website leads you to believe the mental health units are wonderful places. Best part is you get your own room. Worst part is the doctors. One visit resulted in my dose of a benzodiazepine was cut in half. I was sick for 8 weeks. Next visit resulted in doctor taking me off drug altogether. I was bent over in pain and sev ER Ely sick WHEN I WAS DISCHARGED. If docs are going to take people off of meds, they should have some clue about withdrawal. When I complained, I was told there was 0 chance I'd have withdrawal. A dozen ER visits later (not at regions) I was finally put back on med. I could have died. I'm still sick and it's been 8 months.

The food is horrible. The so-called therapy doesn't exist. Patients are not given info on meds prescribed by doctors. Staff got upset when I asked for info. The outdoor space they brag about is a small covered porch surrounded by a chain link fence. And can someone explain why there are dozens of 1000 piece puzzles but nowhere to put them together. Be prepared to do a lot of tv watching. They are there to push drugs, not actually help.

My dad has leukemia. We have been here alot! ICU and ER and on 6th floor. We were here 8 yrs ago and now for the last year. I dont understand the bad reviews. We have only had amazing nurses and everyone is very helpful. We have spent month here at one time and they are always on top of everything. They have saved my dad over and over again. Would never go anywhere else.

Great hospital, modern new wing with great views of the city. Staff are excellent

Everything was great except when I needed pain meds they were slow on getting me relief for my pain at my last hospital stay.

Great doctors and nurses. Seems like they really care about their patients.

Had to go the ER twice in one week and both times were just horrible! The hospital staff are terribly inefficient, you ll wait hours and hours just to get your blood drawn, then wait some more for the results to be read and interpreted by the doctors/PAs; had to have an IV put in and the nurs that did it really hurt my arm, seemed like she had no idea what she was doing and was just using the needle to dig around under my skin looking for a vein!

I mean the whole experience was just horrible to be honest! Had planned on having my baby here but based on these experiences.... Hell NO!

you guys forgot the bacon in my breakfast this morning.. but it's all good, i forgive you. good service and friendly staff.

They are not well train on their heart center on the 7th floor! Never talk about the cons of what to expect! Guarantee the patient must go through heart surgery to live 20 years! The doctors does not care about the patient after surgery. The nurses are horrible! When my father was decease due to their horrible care. They had the nerve to repeatly harass us to give up and turn off all their equipment! They don't respect no ones culture! I would never give this hospital a star. I hope they retain their employees and I do not recommended this hospital.

I took my husband to the ER on Wednesday early am. Things were going well they did a ultra sound and X-ray to find he had a fractured hip. They gave him a muscle relaxer and pain medication he was able to sleep for awhile. Then they came in with a difference doctor because the morning shift started. She asked a few questions about his fall and asked if acholol was involved. He said he d had a few beers. Then her attitude completely changed and she wasn t so nice any longer . Came in and said they wanted to keep him to control his pain. And they decided to keep him she said cause he s a heavy drinker. No one ever said that and just because someone has a few beers doesn t give her the right to say that he s a heavy drinker she doesn t know him . He told her that he didn t want to stay. And then she said that they wouldn t send him home with any pain meds. But she had to talk to the orthopedic doctors that sent him home with only 6 pain meds. That s only three days . She never came back in . And they didnt give him any idea how long he may take to heal. And that he should take off work. No home instructions at all. I was very up set with the way they treated him . We will never go back there again. When I called his regular doctors office they were appalled that they would treat him so rudely and cass and not send any home instructions with him . So my rating is a D-

The nurse on ICU called daniella was a total rude person. Ten people complained about that lazy pathetic snob. Hopefully non of your loves in critical care get this rude, lazy and uncaring nonprefessional trashy human being.

Regions saved my life. I was transferred from Regina(poor excuse for a hospital)who couldn't figure out what was wrong. Sent me home twice was "throat infection" 3rd time, gave up and sent me to Regions. I was diagnosed at Regions with 3 life threatening issues. They didn't give up on me. Called in specialists from different facilities until they figured my illness out and got me better.

4 years later I'm still very grateful for Regions.
Their infectious disease doctors and ICU nurses are angels on earth.

Never go to this place. Pathetic unprofessional . I'm a high school graduate. They said that doesn't matter anymore. More antipsychotics forced on patients with injections, ECT's etcetra.

It has a wonderful heart clinic. Number 1 place to be if you have had a stroke. Awesome therapy department. Emergency room is on top of your game. Never had to sit for hours and wonder if you'd ever get in. Transitional Care Dept is like a 5 star hotel. I know my Dad would not have recovered as well as he did from his stroke if it wasn't for the care he received at Regions. Now he is battling Cancer and they are providing the same quality of superior care.

Alan was great. Very funny. Made stiches a blast. Then had to wait 4hours for the social worker to give us the ok to leave. My parents are now sleep deprived since we been here since 2 am and I'm concerned for their safety on their hour and half drive home .

Parking is insane. Give yourself at least 20 extra minutes to account for the difficulty in finding an open parking spot that isn't reserved for some strange purpose - like valet parking. Valet parking is available, but only at the main entrance. I find this entrance not well marked, so I end up parking in the West Parking Ramp. Remember the LETTER of the floor you parked on; the elevators are confusing and if you don't remember which level on which you parked - well, I have had to just walk the parking ramp to find my car. They use to have paper slips with the floor letter on it for you to take at the elevators but not the last time I had to visit.

The hospital layout is equally insane. If you don't know where you're going, ask at the front desk inside from the main entrance - which is actually on the second floor yet looks like it's on the first floor. I told you it was insane!

Otherwise, great doctors and services.

I had my daughter at Regions 4 years ago, the experience was horrible. When I got there, they got me all situated and informed me that they were doing some teaching for other nurses and drs that day and asked me if it was alright if some of them came in here and there and learned a thing or 2. I agreed to it but told them once it was actually baby time, only professionals will do. (This part was alright, because they have to learn somewhere). During labor and all the waiting I had to do to get to 10cm, I got REALLY HOT. Keep in mind, it was the beginning of December, and I asked the nurse to please put the fan on me. I cared about no one else in the room, not even my husband or my mom, they could put their coats on. And they refused, saying that I will get to cold. I got mad and said that I will tell them when I get too cold. Then they didn't want to up the epidural after 2 times. Saying that it will be to much. So in the end, I felt EVERYTHING. After all this, and baby is finally here, my husband and I decided to go for a little walk in the hallway with baby. We didn't know that the baby had to stay in her little cart basket and so my husband was holding her in his arms. The front desk lady came up to us and said, "You are doing a very big no no." I remember those words like it was yesterday. P**SED me off. On top of being mad, I'm also EXTREMELY emotional. I cried when I got back to my room, and my blood pressure sky rocketed. But before this, they said that I might get to go home that day. Until the wench at the front desk made me feel like this. I was so mad that by the end of the day, I MADE them discharge me and my baby. I signed some paperwork saying they wouldn't get in trouble if something happened, and that was that. I waited to get the survey in the mail and I gave them a piece of my mind. But after 4 years, I'm REALLY hoping that things have changed. Mainly because I'm now pregnant with #2, and Regions is the closest hospital for me and anyone who would want to visit.

My mother has been having pain on her right side of her stomach to the point where she couldn't walk. We took her to regions 3 TIMES and the third, we had to call an ambulance. All 3 times, they told us nothing was wrong and gave my mom medication that did nothing but put her to sleep. My mom loves going places, moving around, when she would take the medication, she would only sleep and fell in depression. The people who you trust at regions, ended up putting the needles wrong and kept messing up with the medication they were injecting her. We finally went to a different hospital because she just kept getting worse and the people at regions only shrugged and said nothing was wrong; well she indeed did have something. Her right side was swollen from the Inside. regions were giving and sending her so many medication that put her to sleep and it was unnecessary. Even the hospital we went said regions messed up for not paying attention to the patients concern.

was at my local Dodge dealership getting my vehicle serviced and one of your employees was dropping off a van for service and was VERY rude and disrespectful about one of the service writers (who was drinking her morning coffee) about her temporarily not wearing her mask as well as a few other customers in the waiting area not wearing a mask WHILE DRINKING COFFEE. This lady then made a HUGE scene by yelling at the service writer demanding to speak to a manager, then the receptionist lady and finally a manager about the service writer and other customers. while ironically getting closer than 6 feet. No one died and put her in charge and the dealership offers a "contact free" drop-off option if she was that scared for her safety and health. There is a right and wrong way to handle situations like this and acting like a total "Karen" while in your company uniform and driving your company vehicle does NOT reflect well on your company or staff.

I was there to get a stomach check up and the doctors were very racist and discriminated I will never recommend this hospital the security officer 1A to attack me and hurt me physically I did not do anything wrong I am a different nationality's he is white and I'm black and looks like the doctor did something to the security option to push him to doing that and was a very terrible situation and I recommend that nobody go to this hospital in is very terrible

My mom had her hip replaced just today at this hospital. Seriously the entire experience was so pleasant from start to finish. Here s what we experienced today:

- Informative and knowledgeable medical staff: everyone explained what was going on to my mom so she would be comfortable. From the anesthesiologists to the nurses to the doctors. The surgeon also talked privately with me and my cousin who were waiting once the surgery was over to fill us in on the entire procedure. They explained everything from start to finish and showed us X-rays.

- Friendly staff: the nurses were chatting with us and making us laugh, the cafeteria staff were all friendly and accommodating, and the receptionists were friendly/informative, and they even got me a cup of coffee! The guy who transported my mom from the OR to her private room was funny and chatty too!

- Helpful technology: the waiting room had a big screen tv with numbers for each person undergoing surgery to keep waiting families informed about what stage their loved one was at (patient checked in, pre-op, recovery/wake up, outpatient recovery, extended recovery). Also, we were provided a buzzer (kind of like you would get at restaurant to wait for a table), and whenever the buzzer went off you could go to the desk for an update.

- Quality medical care: my mom has bad reactions to hardcore pain medications and anesthesia, so the doctors basically gave her an epidural, light anesthesia, and more appropriate meds. We appreciated that they listened to what my mom needed, and we were so pleasantly surprised at how comfortable my mom was and how my mom came out of surgery so quickly and easily!

- Clean and comfortable facility: my mom s room after surgery was so large and accommodating with comfortable furniture for guests and a private bathroom. For us in the waiting room while surgery was happening, we were so comfortable in reclining seats, with a tv, and plug ins for my laptop and my cousin s phone.

All around positive experience!! Thank you to everyone who helped make this hospital stay so great!

I am very anxious with needles and had to go in for a flu shot and blood test. The nurses who helped me were extremely friendly and very reassuring. I was in and out within an hour and would highly recommend their services.

It seems like a great place. All of my sisters were born there!

As a frequently hospitalized sickle cell patient this is by far my worst hospitalization I ve ever experienced. I was left in absolutely excruciating and agonizing pain for 48 hours. In the span of 5 days there was not even one second that I was even slightly comfortable and I ended up leaving AMA and going to a different hospital and have no reached a tolerable pain level.

I was in so much pain that I was literally crying like a child and the doctors could not care less. At one point I was even accused of not swallowing my pain meds to stash them for later to get high... this accusation was AFTER receiving information that I had two massive bone infarcts (dead bones) and a sky high reticular count. I ll add that both of these symptoms are irrefutable pieces of evidence that I m suffering from a trenebdous sickle cell crisis...

I wouldn t send my worst enemy to this hospital.

My niece had a big surgery in her pelvis. She was well taken care of. All doctors, nurses, care takers, front desk and security people are very very kind. They are professional and efficient. I'm very impressed by them.
Family member is allowed to stay overnight in the private room she stays, very impressive services. I definitely recommend it.

I did not like this Hospital at all. They are suppose to treat patients on a temporary bases for pain control if needed. My tooth cracked in half and hurt like hell. They would not do anything for pain like I was a addict or something. Gave me a referral for a dentist as nd would not temporary give me some typical pain relief to be prescribed at home for a couple days while I find a dentist for no insurance patients. Instead they lied and said that dentist told them not to issue pain meds. That's bullshit and a lie I ain't ever going back in my free will and will tell all my people's st.paul is not a good place to live Just incase you hurt yourself and need temporary pain control

I had back surgery and spent time on the 10th floor for recovery. The Nurses and staff are the best!!! Thanks for making a difficult recovery a lot less stressful!!!

Everyone is so mean I still waiting over 3 hours I would go anywhere else before ever coming here again

Worst place to go to when you need urgent help. I went to the er. I haven't been seen yet and it's been over an hour. Oh btw I was transferred over here by one of their urgent care facilities and still had to wait. So over two hours of waiting. Then the financial specialist decided that talking to her friend was more important than getting through registration. I told dilido with glasses by the name of Logan S. When I'm going to be seen he told me I've only been waiting 53mins. Okay? And? Is that an acceptable time to wait when you are in pain and vomiting?!

My husband just had 7 hr surgery and transported him to VA in st cloud in delapatated van. You could feel every bump. Wheelchair with no hardly any cushion. And only one person with him

Say "NO "to any Physician Assistance (PA) When going to Regions Emergency. My experience almost cost me my eye sight because of inexperience and poor judgement.Ask for a REAL DOCTOR like MD or DO. They spend much more time in School and would reduce your risk of getting bad advice. Remember be safe and Say "NO PA" Real Doctor Please.

The service and nurses/staff are ok. However, I got an infection with my hand and ended up staying 1 night at the hospital. And that 1 night cost me around $20,000 USD. All hail American healthcare system!!!

I was brought from Cambridge hospital to Regions hospital via ambulance, code 3, for a severe Subdural Hemotoma - a blood pool 1/2" thick on the right side of my head, pressing my brain against the left side of my skull. Everyone was great, the nurses, PCAs, transfer staff, housekeeping, doctors, the anesthesiologist and team, and the Neurosurgeon, Doctor MacGyver, and his staff. The physical therapy folks, volunteers, EVERYONE. Also, a shout out to the Allina Paramedics who were great too. The entire ordeal, I felt very cared for and treated well by a professional and personable staff. And there's the whole being alive thing....

The worst hospital ever. The staff was rude and disrespectful. The nurses that took care of my mother must have got there degree from walmart. No one knew what was going on I had to tell the doctor and nurses how to take care of her

Had a very pleasant experience and all the staff was really nice and helpful..

Birthing center is great! Wonderful nurses and midwives.

Horrible hospital no one should stay there. My father in law is there with broken arm and had cancer in the bone were it broke when he needs help moving the nurses would complain that now she needs to find people to help move him because he is bigger. He would need things and they would finally come back hours later and now he s been sleeping in a recliner because his bed is broken and they haven t brought in a replacement.

Best bet to "waste your time and money" !!!

My experience with radiology, mammogram & ultrasound was something I never want to remember again.

Am still not sure that the person who called herself radiologist was a literate Doctor OR someone playing doctor-doctor in neighborhood by wearing a white coat.

I had the greatest experience experience having my first son at regions...they have amazing midwives!!!

The doctors in the psych ward are as crazy as the patients. Watch
Out

kind staff... parking isn't easy... better to take the light rail if going alone

I understand there are guidelines that the hospital must abide by during this COVID-19 pandemic, however the lady geneive at the front desk was nothing but rude and nasty towards me, made me wait outside to pick my friend up, meanwhile she let a whole bunch of other people wait inside but I was singled out. She must of been having a bad day and took it out on me because I asked to her to talk to me respectfully instead of having an attitude.

Courtney and Amanda did a very bad job today answering some common questions I had about my vist I was seen there last week and had got a ultrasound and I was told I was 9 weeks pregnant so I asked them to put in a documentation and they said they would but when I got home and checked my belongings it had nothing to do with what I requested so the fact that I called back and got the run around 3 days later I get a call back saying they can t give that information to me how when it my information I really don t like regions hospital and I would never ever in my life come there ever again there emergency department acts like they have nothing but charging you and taking your money i don t want to go no where and be seen by anyone if I m not going to be taken serious sad part is I work at a hotel where allot of patients go there I will be sending them to a different hospital at least they don t have to go threw that WAY TO GO REGIONS

This place is a butchery. This woman insisted I cough after my c-section and I ended up with a hernia. I refused several times but she still insisted, and then forgot to tell me to hold a pillow on my abdomen. They also did my nose septum straightening surgery there, and I've had nothing but problems since, and my septum doesn't look straight either. Out of all the hospitals in the Twin Cities area, this one is by far the worst one.

I recently ended up at Regions ER for complications following my pregnancy with preeclampsia. I was in and out in a couple hours which, for an ER visit is excellent. I was seen right away. PA Kevin Ferrari was very knowledgeable, supportive, and kind. I felt listened to and worked with. A close family member also stayed at Regions recently for a Covid-19 diagnosis. She was taken care of exceptionally and is recovered fully. We can t thank Regions enough this year.

One of the worst hospitals ive ever been to.
I went in for detox. Im not the most patient person, but i just told myself just wait awhile. But im regretting it. I have been waiting over 2/1-2 hours so far. Their was only 5 people when i got here now thier are 20 people here. I ask the lady how long will it be until i am seen, she tells me another hour. The day i decide to get help for alcoholism is the day i have to wait 3hrs to be seen.

My 79 year old mother has waited OVER 4 hours in the ER in excruciating pain and all we got was excuses! Just awful. HORRIBLE

Don't bother with mental health here! Why is it so hard to get help!?!?!

Sent here back in 2015 due to a hematoma which was the result of unrepaired knee damage and blood thinners from getting 5 DVT blood clots on a previous hospital stay the month before. My leg was 3 times its normal size due to the internal bleeding and my leg hurt so bad you couldn't even touch it. The doctor on my floor refused to give me any pain meds and called me "a hysterical woman" because I was in pain and asking for pain relief since I hadn't received anything since the ambulance picked me up 6 hours earlier. My nurse was a wonderful human being that advocated for me because she could see my leg muscles spasming and how much pain the swelling was causing me. I didn't get help until shift change when the new doctor would listen to the patient. That is 12 hours of the most horrific pain I have ever dealt with. And I am still paying that hospital bill because even though I had insurance, I was still stuck with $3000 to pay and at the time, I was unemployed. Billing and financial assistance departments lost my application for aid 2 times which sent me to collections for not turning in my paperwork. Then the third time, they denied me any assistance--how does that work when I have $0 income?!? On my third interaction with this hospital, I was getting the IVC filter removed which had been placed during the visit mentioned above as a means to prevent my DVT from reaching my lungs and killing me when they removed me from blood thinners in an effort to stop my bleeding. The filter had to be removed from the vein in my neck and even though I informed the nurses and doctors before the procedure that local numbing from lidocaine doesn't work, I was ignored. The resulting procedure was me fully awake and not numb as my neck was cut open and the filter removed...just awful. I asked my primary to write that I am allergic to lidocaine in my chart so that no one ever uses it on me again because it does not work. Just listen to your patients...pretty sure I know my own body better than a total stranger!