We have a wonderful case manager, Ms. L. Hamilton, who provides us with so many resources and activities for our son. She has great communication with our family and is always available to discuss questions or concerns. We have had the best experience with Regional Center of the East Bay.
Can't get my sons case worker to call him! We have called on the status of a program she was going to sign him up for and nothing. My son is an autistic adult who is trying to live independently. Have had nothing but issues with this center!!! Concord office.
Have a very nice case manager here he get the job done
When I lived here between 2000-2006 I had a great experience with this regional center. Since returning here from Southern California in 2013 it has been terrible. First, it took about 9 months to get our adult son transferred to a counselor and since then, he has gone through maybe 5. The last one we asked to help us sign him up for a work program that had a deadline, when we finally got a response from her she told us they submitted the application past the deadline and we would have to wait for the next year. Since that time we did not hear from a counselor for about 2 years until last month when a new counselor called my son directly just to ask the yearly questions, probably to get his numbers checked off. Dismall support I wish we lived in LA again that regional center was amazing.
They are actively keeping my sister out of a day program and extremely corrupt. Those case managers literally get off on stressing out families. Straight TRASH!
I like the regional center a lot but,since that I went there just to see how it worked. I was queasy by that I mean they gave a form and asked us to fill it at home. I know you think this is important which is true but still I wanted to see my case manger immediately so this form was large and contained lots of sheets of paper. I rated this four stars instead of five because I didn t like that fact. I could go on that would be boring so let s stop.
Lots of businesses and municipal gov occupy the buildings. Easy to find parking which is a plus in my book.
Regional Center East Bay had created a nasty problem and allowed it to persist for *FOUR YEARS STRAIGHT*, has failed to show any remorse about it instead just subscribing to bureaucracy for its own sake, and has even gone as far as to use excuses to be obstructive, when addressing what they nitpicked about doesn't solve a damn thing to begin with. None of this inspires trust, and if they're going to keep being apathetic or worse, then I have ways to make sure the truth comes out with irrefutable proof.
Expect to have uneven experiences as it really depends on your caseworker or therapist assigned to you. We got pushed back and forth from Kaiser (our insurance) to the regional center. You can't have the same kind of help from both. There should be a class for parents to navigate this system. Photo copy all paperwork you fill out as it might get lost in the mail. Expect to wait for certain services as demand outstrips availability for some things. You must be a strong advocate for your child and ask questions and demand service. This is supposed to be a service for everyone who is elegible who needs it.
rceb.org