William Salvas
Reviews 1

I recently availed services from a company and I'm really happy with the outcome. The quality of their work was great and the turnaround time was impressive. I would definitely consider using their services again in the future.

Annie Racine
Reviews 1

The services provided by Reekon are excellent. Their website is user-friendly and easy to navigate. The customer support team is very helpful and responsive. I would highly recommend Reekon to anyone looking for top-notch services.

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About Reekon

A semi-autonomous customer service automation platform that handles e-commerce and IT customer inquiries via emails, phone calls, and live chat. Reekon identifies the type of question, analyzes the company's knowledge base, FAQs, DBs, historical data – tickets to provide the right answers; integrates with internal or 3rd party systems to perform user-requested actions and assign tasks/tickets to the most relevant live agents or engineers to deliver the best possible customer experience. Reekon helps businesses to improve key CS metrics such as inquiry deflection; average ticket handle time (AHT), costs per ticket, queues and wait time reduction, and improvement of customer satisfaction rates.

Website
reekon.net