RECORD Portes Automatiques Reviews

To flee
Very expensive maintenance and have become
Very bad NULL
And no service

No customer reminder .... making appointments!
Appointment not held, and no phone call to prevent!
When we finally get to have someone impossible to know who we are talking about, and impossible to get the territorial service to have an explanation.
If the service is at the height of making appointments FUYEZ.

A lot of room for improvement ...

Despite being in a maintenance contract with them, you have to call a dozen times before being called back. Indecent intervention times.

THIEVES !!!
they invoice without doing the services

inadmissible, constantly wears out.
The service is useless. it's a standard where people write down your request and nobody ever calls you back. 10 days waiting to have a technician and still nothing. COMPANY TO AVOID

Do you know other companies that work for automatic doors?

deplorable maintenance contract sign with competence in support of the commercial application for troubleshooting arrives 72 hours after which skill and his name is the market leader bravo a shame

Door problem every 2 weeks! The door comes out of its rail at the slightest breeze! Very slow customer service, after 10 days of reminder, still no technician! If your door no longer closes, you can stay open for 10 days .... Company to avoid

despite several calls for maintenance appointments, nobody comes in 2019 ... but they send me my new 2020 contract !!!
deplorable, lamentable to flee absolutely 0/20

Door Record, big nightmare
We have a maintenance contract for 8 doors all brand Record, we wait up to 6 months for a repair. They are often restarted by phone nothing is done. We had excuses by the quality department but still no doors repaired.
Record, once the equipment is paid for and the doors installed for them the customer no longer exists. UNACCEPTABLE.
THE GARDENS OF MESNIL at Mesnil the King, Director M.RODRIGUES

DEPLORABLE
since early January I call to make an appointment for the maintenance of the door of my workplace (annual maintenance contract last bill of September 2018). They have not been passed since September 2017 when the contract provides for two passages per year
I leave messages to a national number (that's four times !!!) and still no news. Will you have to file a complaint about the suppression of frauds so that it moves

Help, worse I do not think it exists. To cash the money, at the top level, after they leave you in the galley, their doors is not quality, constantly down and the sav especially do not ask them it's always a phony More

A SHAME !!! A medical center with disabled patients, stretchers and ambulances paralyzed by automatic doors blocked for 10 days ... and yet a valid maintenance contract. No contact possible with the company, estimate received at the forceps and foreseeable delay of one or two (why not 4 or 6) weeks before hypothetical repair.
Verdict: Indigent society.

The worst company in the world exorbitant tariff zero quality and in case of problem there is obviously no one to avoid as the better plague is worth a smaller company and that we recommend you obviously not Record !!!!!!