I'm a regular guest here and the reason for that is the staff, the hotel facilities, rooms, food and their restaurants. The staff are very helpful and friendly. The variety of food is there. The restaurants with an amazing view specially the rooftop where the pool is. The room is clean and comfortable with a great view at night. This is already my home here in Kuwait whenever I'm here for business. I highly recommend to try it.
The room is more luxurious than the hotel .. The extra bed is spacious and comfortable
Just had a really good New Year Eve there. Good food and staff helpful and happy.
Very good service..staff approach politely
Atmosphere also good.and pleasant
This hotel staff are cunning peoples.. Stayed 2 days and charged for 3 days...! even wifi connection is also not working... If you tell the staff to arrange taxi to go somewhere, they fix a huge commission and the driver charges considering their commission..Highly not recommended to stay in this hotel.. Pls look for Ibis hotel nearby, it's very cheaper and much better compared to this one...
The location of the property was EXTRAORDINARY and staff was very Helpfull . Reservation Manger and front office guys also they had given good service , Breakfast was good at the property and Rooms are ok with the size and view of the rooms are Amazing in the night and I have attached some the pics taken from my room
Magnificence and excellent service 8/10
But there are no connecting rooms for families
It is very good hotel. Employees are so well and desciplained. Services also awesome
Nice hotel, service and cleanliness worthy of five stars
Good Place To Stay , Transport Is Accessible Through Out The City
Bad location, no enough parking spots, small rooms and AC is not working properly. Stay away.
Accommodating staff, place is nice and good quality service!
Highly recommended.. very good location, clean and friendly staff
The stay is good. The transaction is very pleasant, as well as all the services available
Nice place to stay, fair price including stay and breakfast
Upscale hotel, average capital, close to everything
I stayed for 2 nights and it was excellent. It was comfortable, clean, the food are very nice. The location is very accessible. The staffs are exceptional. They made my stay comfortable and convenient. Thanks for a high quality of service. For sure will stay again.
It was fantastic and great stay many thanks to ms Misheal for her amazing service from checkin and out definitely we will come back very soon
The hotel also has beautiful activities and events all the time
Standard hotel that is not comparable to international hotels
Ramada Encore Kuwait, has provided us very good hospitality service when we conducted our program. The staff were very proactive and accommodating to our requests and requirements. The Al Kout restaurant had prepared for us very delicious dishes and variety in the offerings very thoughtful. I Highly recommend Ramada Encore for any occasion, trust them to make the occasion a relaxing work for the organisers.
Nice, clean and tidy rooms with affordable price. The location is near everything Avenue, mubarkiah etc
Good but the air conditioning pulls smoke from the neighboring rooms
What impressed me is the attitude of the manager and his staffs they were very accomodating and polite...food is good and the hot chocolate was superb! thanks to Ms. Chickie...Not to forget price is way affordable...My son said mom we should come back here.
Excellent hotel, large and comfortable rooms. Located in a great location
Well we went to the buffet of the hotel's restaurant and there wasn't any deserts left. Only pieces of apples. but No. And this was on new years eve.
The hotel is so new that the offered rooftop pool is not ready ... Room top, location top, staff generally very attentive only around breakfast is a breath of air upstairs ...
Still like to come back
Neat and basic accommodation in the heart of the city...Good staff
I hosted me in this hotel twice, for 15 days each time, for a business trip. Was really nice, I could use the gym and the staff it is kind and gentle. One of the best things is the food from the restaurant.
Hope to visit again.
Nice room's, however I stayed on the 16th floor and could still hear the traffic
Was good .but they don't have a backup power ..was powerless for a complete day
Nice and very friendly personal. Rooms are not very big, but comfortable. Room's rates are very reasonable comparing to other hotels in Kuwait. Very good location in downtown. Very clean, sanitary were seems to be new. I will stay here next visit 100%.
PLEASE IMPROVE BREAKFAST, ITS VERY ORDINARY AND PERSONEL WORKS NOT SO GOOD ON 20TH FLOOR
On the middle of a busy place. Neat rooms. Swimming pool was under maintenance.
Nice view, support the winter time and fridge on the monastery and the capital. I carry the time of Morocco and the night is considered a nice place for me to look over the floor 22 and they have a fireplace and charcoal for the warmth and they are distributed as a cable
The food they have is normal, I did not feel in it, and the drinks were provided. It is of an ordinary average level, but there is no way that you can enjoy the atmosphere and sit in it.
Everything was great.
Big thanks to receptionist they can give the best solution for everything.
Don't hesitate it Ramada encore is the best hotel in here
Good service from the moment you arrive till the moment you left. The staff are very friendly and helpful with a big smile like Mary An who works in he restaurant there.
The cafe was temporarily opened in the beautiful and wonderful Sea Roofs but as I heard it was temporary. The Rove and the pool are only for hotel guests.
Clean nice room. Cleaning of room on daily basis. Cofee, tee and water free of charges plus mini bar available in room.
Internet very good and always available and with very good coverage
Breakfast with very good options for almost everybody taste. Beautiful view from breakfast restaurant.
Very kind personal with extremely professional doing for restaurant service andbalso for daily work.
Hotel organising airport pickup/drop and also help for visa issuing.
Every revomendation
Very friendly team and Managment food is very tasty
The staff provided service that far exceeded expectations!!! Made my stay pleasant even during the COVID crisis!!
The hotel is located in downtown Kuwait to get around everywhere easily. The reception people is warm and helpful but the shower bath room is a bit small
The place is humble, but the staff is amazing! The food at Al kout restaurant on the 20th floor is great. The Hotel is accessible by commute and just about 10minutes walk from Alshaheed park and situated alongside Alhamra tower.
Amazing hotel with fantastic services for your events. There are plenty of cafes to as well as an astonishing one on the roof with beautiful views. The staff there are also amazing and professional. Highly recommended
Booking was wrong, staff was not professional in handling the issue, management won t bother to do the right thing. They simply ask you to call your booking agency internationally to find a resolution. Will never stay again.
The reception is great and flexibility in handling, thanks to the hotel management
One of the worst experiences I had in new year s eve. They completely deceived us about the new year celebration in addition the food was awful and the one of the staff was so rude but I didn t want to make a scene and ruined the day on me and my spouse. The whole experience was a disaster!
The stay was excellent and the entire staff was awesome ... Special Thanks to Mohammed Khaerlla, Vyshak , Mary , Allyson .
I will definately visit again Insha Allah
The team out there is immensely guest oriented, always ready to help. Mohammed and Mark have been very helpful during all my stays.
The hotel is located at the heart of Kuwait city. I stayed at this hotel for 2 weeks.
Rooms were neat and clean but the room size was small compared to other hotel rooms. There was no kitchen available and this makes longer stay a difficult affair.
The breakfast was free but menu was repeated almost all days.
There was no common washing machines available and the gym was very small with limited set of equipments.
Very good hotel, best in room cleanliness and fast Wi-Fi
A very nice and comfortable hotel close to the lively places, the staff are all wonderful and have a very nice and helpful smile, the restaurant food is very delicious and the rooms are very clean and comfortable and exactly like the pictures of the hotel announcements, this is a favorite on my 4 star list and More worthy.
The staff here are absolutely amazing. Front desk and waiters make the palace welcoming.
Good rooms, nice view especially during breakfast time, helpful staff.
Cons: internet is weak
Visiting Kuwait in February, the best time for cafes and malls, as well as Al Mubarakiya for morning breakfast
