ramada beverly hills Review

Overpriced for what you get. And the manager today was a total jack hole to my friend staying with me.

Pricy lodging with obsolete rooms. $190 per night, $30 parking per day. The hotel smells like chemically washed, and our room is musky and full of oily kitchen odor. Can't figure out the source. This is a basic lodging place that provide jaded rooms without any other fun stuff, not even restaurant. It's convenient to the WEHO. That's it.

Great place to stay. Great location and close to the many attractions LA has.

This Hotel is cool for it's location.
For the rest it need to be renovate for sure. The room's are in a bad shape.

The floors had been flood before, it was in a very bad shape and sticky, because they didn't wash it that much, walking in the room with something on ours feet.
It was horrible and the smell...
They were opening the patio door to refresh air of the room, and for these day we stayed, it was raining all the time, humidity was the term of that room.

The personnel's have a good attitude and polite, no doubt about that.

A empty Parking lot for 35$ a day, that's crazy. Not cheap for the room to...
1200$ for four night.

Los Angeles is not afordable at all.
They should consider a refresh with there room's and check for the price they asking until then.

Its an older hotel could use some updating but the bed was so comfortable I slept like a princess

The hotel has a great location between Beverly Hills, Hollywood Hills, South LA and Hollywood, it's great if you are traveling and enjoy shopping, dining and entertainment. Parking is available at 33+tax per night and it's very convenient because to move around in LA, a car is a must. The rooms are OK, nothing special about the hotel, it's clean and needs some maintenance. Perfect for business trips, vacationers and gay clientele.

Stayed in the suit so we and my friends could go out drinking. It had a king bed and a pull out couch. It was a nice room and it is in a very convenient location.

Room was ok. The location was good.
The service was really bad !!!!!
No one at the front desk seemed to want to help. Even just asking a question seemed to be an inconvenience. Didn't even get asked if we had a good stay.
The best service came from the concierge

The parking garage people were absolutely the rudest and most unhelpful bunch of idiot ever. The front desk was very short and acted as if i were lucky to be speaking to them. Hotel is great location and fairly priced in comparison to others in area. But dont expect to much from staff.

Beds need to be replaced. Shower head is for midgets. Other than that it is ok.

Ok.... motel atmosphere .. you get what u pay for!

Great location. ..parking area. .
Rooms more than good ...

Nice place but it smells really bad and they don't change sheets

Reasonably priced for the area and great amenities!

Great location, short distance to public transport, nice service, recommended

Clean rooms, confortable bed, great service, the check out most quickly in the world, less two minutes. Tks. Ramada see you later....

So sorry I didn't read the yelp reviews before I booked this room!!! My bad but Never again! If you're looking for attentive service or even a pleasant greeting, you are in the wrong place!!! There is also a $33 nightly charge for parking here. This wasn't stated on my reservation or confirmation when I booked the room. If I'd known, I might have chosen to stay somewhere else.

When I pulled into the lot there was a sign saying "valet $33", I asked the valet if there was self parking for less. At no point did he say that the $33 was for ANY parking and that the valet service was included. He directed me to park on an upper level and take the stairs down to the street level for check in. I hauled all my bags across the parking lot and down a flight and a half of stairs only to be told at the front desk that I was going to be charged $33. I explained to the clerk what I hadn't valet parked and he informed me that I would be charged the $33. I told the clerk what the valet had said and politely asked if there was anything he could do to remedy the situation. He told me there was nothing he could do. The manager walked by as I was talking to the clerk, so I asked him about the parking situation. He was rude and even more unresponsive than the front desk clerk. He literally turned his back on me and walked away. At no point did anyone express even the slightest bit of care or concern. Not even a simple "sorry for the misunderstanding", much less an offer of an upgrade like most other hotels. They really couldn't care less about their guests if they tried. He literally shrugged his shoulders, turned his back on me and walked. I've never experienced a less interested or more unprofessional hotel manager Ever!!

As if that wasn't enough, after swallowing the parking fee I get to my room. It is ok so far. Turns out the walls are thin, you can hear every person in the hallway walk by and the guy in the next room is getting lucky and very vocal. Save yourself some heartache and stay away. I've been at other Ramada's and had good experiences but this place is a huge disappointment.

Very nice location. Close, but not too close to the bar scene and easily accessible.

It's a decent hotel that I chose because it was a little bit less expensive than a few others in the area. Didn't stay there much outside of sleeping, so I can't comment on any other part of the hotel than the rooms. They were clean, housekeeping took care of everything when we were gone and weren't intrusive when were there. Only issue I had was when I didn't have a charger for my phone, they didn't have one downstairs for me to use. Had to go to CVS down the street to buy one. I figured that should be an amenity any hotel could provide for their guests, but not a dealbreaker for me to go back. Bus is right on the corner, which takes you towards the ocean, which is nice!

Great location for visiting Los Angeles. Covered parking next to the hotel. Rooms clean and equipped with air conditioners and refrigerator. There is also an outdoor pool.

Well located, but the cost of parking is absurd! $ 30 a day!

Replace your American flag, very disrespectful to have a shredded flag hanging.

Great location, friendly staff and spacious, comfortable rooms

Great bed , coffee machine in rooms , nice little fridge , spacious bathroom , very clean , washing machine in the hotel ,

This is a difficult one because it's not as good as a premier inn but many times more expensive. Everyone said it was in a safer area of LA and the staff were friendly so it didn't set the world alight but did a job of being a base. Enjoyed the warm outdoor pool

The hotel crowd is on the noisy side, walking and talking in the hallway late in night. If you are a light sleeper, this might be a challenge. But its price might be the most competitive one among the chain hotels in this area.

Our family stayed three nights at the Ramada Plaza. In total the experience was NOT great.

This has already started before our actual stay: I needed to inform the hotel about a change in my credit card number, I sent messages through Expedia, via email, and left phone mailbox messages and they never got back to me. When I finally reached somebody by phone, they said good that I contacted them because they would have cancelled my reservation otherwise. When I asked why they never got back to me, they replied that they cannot answer the thousands of messages they receive! VERY UNPROFESSIONAL!

The first room we got was right above the trash containers which got emptied at 6 o'clock in the morning. which woke us up Therefore, we asked for another room and only after insisting for quite a bit they agreed to move us to another room.

The second room we got was very smelly! We do not know what exactly the smell was but it did not go away during our stay. We did not feel like changing another time so we stayed in this room. Other problems in the room: The hair drier came almost off the wall which is a potential safety issue. The cleanness of the bathrooms of the first and the second room was only average, The water in the bathtub did not drain properly, probably because hair was never removed.

The price for the on-site parking is too high. They charge 35 USD for "24 hour" parking. On the last day you have to remove your car by 3 PM no matter what time you arrived.

Very good location but... You have to choose between a good night sleep with no noise in a hot bedroom, or a cool room with a terrible noise made by the ancient AC, It sounded like a airplane inside your head.

The staff in the reception, except for 1, they have no notion of client care.

Chelsea gets an A++ for going above and beyond. Incredibly helpful and friendly while assisting us in getting an inebriated friend into a cab and home safely. She is a wonderful asset to the Ramada corporation and deserves a raise!!!! Thank you again Chelsea!!!!!

3.5 stars. Decent place but things felt ever-so-slightly dingy. Room was clean but the bed made my back hurt a little bit (not their fault, everyone has different bed preferences right?). Nice location with a 24 hour restaurant next door. Would consider staying again.

Clean and comfortable right in the heart of West Hollywood

Great location to enjoy West Hollywood nightlife, then come back and rest. Nice, spacious rooms.

15 minutes of free parking. They have long term lodging apartments in the back

Very nice and clean rooms . Hotel staff was always happy to help and great location. Bar and restaurant right outside open 24 hours made everything easier.

The hotel is fine, although I did not like the area and is somewhat neglected in matters of the guests

This hotel is always clean and the customer service is great!! This time I got a free upgrade to a loft, and the experience was incredible!! I love staying here!

Better than expected, especially since most Ramada's I've stayed at prior are pretty below average. Nice rooms, pleasant staff, close to alot of locations, I'd stay here again if needed.

Great location walking distance to the gay bars had lots of fun !!

Mediocre and just what you need to get by, the location is the main selling point. You can tell the age, the accommodations are basic but never leaves you feeling relaxed. Underground parking is available, and room service is provided by the Kitchen 24 next door.

Good accommodations centrally located in West Hollywood... walking distance from cool restaurants and bars.

Very clean and in a super convenient location, this place has a feel of an high end motel

A symbolic hotel in West Hollywood. The on-site cafe 24 is hearty and can be eaten at a later time, yet very friendly!
Basically everyone in this area is friendly. The front desk person and the guards corresponded earnestly even with ugly English. There are two large supermarkets in the immediate area, and there is also a street that symbolizes West Hollywood in the background, just behind Shake Shack. As there are few homeless people, it was safe to go back to the club (a free trolley bus runs around the weekend for those who are going back to the club. Cards are fashionable!)

Basic hotel in a fantastic location. Not great not bad. Friendly front desk staff.

Terrible service on the phone. They will put you on hold for endless amounts of time even when busy! The staff are also rude and do not speak politely to customers on the phone

The hotel was good. It's in a great location, and there are a lot of good restaurants nearby, but there's noticeable wear and tear around the place.

Great location but room smells of cat urine and the AC is the loudest.

Not happy with Flight Centre for recommending this hotel. Room 327 does not look like some of the pictures that we see. The aircon is directed straight into the bed. Bathroom in 1970's.

If I could give it less than one star I would. We were very disappointed once we arrived. The service at the front desk was horrible;they weren't knowledgable, and also 'looked down' upon us. Our room was smaller than expected, and there was a hole in the blanket. There was a red splatter upon the wall. Our tv in the room was very fuzzy, and they told us they couldn't do anything about it. The air conditioner was very noisy, making it hard to sleep. Not to mention we could hear everything going on in the hallways and above us. The closing other's hotel rooms scared us because it sounded like it was our own door closing. Pool is very small. We saw a COCKROACH by the pool. When we told the front desk they could not care less. There are numerous 'insane' people wandering the streets yelling and talking to themselves. And the amount of sketchy people just increase the further you move away from the hotel. Some of the restaurants listed on their website are no longer there which was a big disappointment. The only good thing about our stay was that only one of the concierges were very nice, otherwise horrible service.

Neither meat nor fish. Rooms ugly and at least ours smelled of smoke / stale, perfect location to shoot LA, concierge and friendly. Just support, but don't stay longer than 2 days.

Very surprised at how nice out was based on the value. The rooms were updated and very comfortable. Convenient to lots!

Clean rooms, including two story loft style. Only pedestrian entrance is from inside the parking structure.

Nice and clean hotel. a big thank you to the young lady on reception who gave us the suite after seeing that we were on honeymoon, beautiful!

we stayed in room 445 and little did we know we were going to wake up with bedbug bites all over our bodies. we told the front desk this morning and they reacted like there was nothing wrong with that. will never be staying at this place ever again and will be letting our acquaintances know about this as well.

We have stayed here almost every year for the past 8 years but this will be our last. Dirty and in disrepair - beware!

My brother in law spent the night here after attending a concert on the sunset strip. It is quite a hike up the hill to get to sunset blvd. We didn't have much interaction with the staff but the rooms were nice and the rate was comparable for the location. The rooms and lobby were renovated, but the carpet in the hallway was hideous

A motel like experience, but the 3 stars are solely because of the friendly, non-snobbish staff I relate most of LA to. Very genuine and helpful staff. The gym really needs to an upgrade though.

Dirty, old and dated with unhelpful staff and very expensive for what you get. The carpet in our room was filthy and looked like it hadn t been cleaned in a decade. The staff couldn t care less about their jobs and helping you. If you re tossing up between this hotel and another, go the other.

They penny pinch for everything...$40 parking a day...$10 a night to use a microwave. $1.00 to call their own tech support for network.

Great location , management
Very nice ,

1/Rude front desk: Overall horrible experience at the hotel. Hotel room was not cleaned during the day so I called to request cleaning service when I got back to my hotel and the manager (the overweight old man with the beard) placed me on hold for 30 mins and I continued calling back and he then told me no one is available. Generally rude service from the front desk. The European male receptionist in the morning is very helpful though.

2/Poor Internet: Internet outsourced to third party and I paid 5 dollars per day and it s slow as and it kept disconnecting. Called and asked and the female receptionist just casually told me there s nothing they can do and asked me to call the internet company directly to resolve the issue and asked me anything else they could help me. Pretty useless indeed.

3/noisy room: the room facing the main street is incredibly noisy. I got changed to face the car park side and it s much better. However, the wall is very thin and you could heard other people in the other room talking very easily.

4/Room quality: very old but decent and has very comfortable bed.

5/ location: in the centre of West Hollywood and very convenient.

I stayed in this hotel for almost 3 weeks and had a wonderful experience. If you can, stay in one of their loft suites! Mine had a spiral staircase and a balcony looking out over Santa Monica boulevard. I had some friends who live close-by who were shocked to see such an awesome room in a Ramada hotel.

Housekeeping was fine, everything seemed really clean. Kitchen24 offers room service with a small surcharge, but you might as well just walk down to the restaurant and enjoy some great West Hollywood people watching!

Fire Aarm went off in the room for 3 hours... and we had to get a latter ourselves to turn it off... they did NOTHING..

Antigay estabishment. I was robbed, bleeding, scared, lost with no Id. My partner was in the hotel. I came in asked for help and to call the police. Not only did the front desk not help me (i believe her name is shebby), she threatened to kicked me out. I was in the lobby bleeding for 2 hours. I wanted to share my story out to you all and I am home safe now. :)

I LOVE the customer service I receive from Victor Urrutia the valet parking attendant

Everything about the hotel was very good from the staff to the drinks

Not a bad place to stay. There is plenty of places to eat near the hotel. It is close to the pickup point of the hop on hop off bus which is good.

The room was a nice clean size for price and staff was very helpful

Clean, pleasant , and central. Quite and relaxing pool.

We found a beetle/cockroach thingy in our bathroom *yuck* but besides that our stay went well we were just on edge after that :( the staff was great though! They took it out and accommodated us in another room on another floor.

Friendly staff, however, the hotel air conditioning stinks. Room clean and simple

Decent hotel, easy parking was about 33/ for 24hrs, close to food around

I drove 2hrs plus in traffic to pick up my parents that were staying here from a vacation trip they went on. Since I never been to West Hollywood before and it was my first time. I was only at the hotel less then 10mintues helping my parents put the luggage in the car where as we were leaving the lady at the ticket booth around 12:40pm that was working gave me a very hard unprofessional time asking me questions like " where am I coming from, where am I going and she kept telling me not to do it again and that this will be the last time not knowing what she was even talking about. I felt it was something about race and how I was treated like I did something wrong.

Thanks again for your help and support you have made me feel like a 5 guest

Clean and quiet. Nicely updated rooms. Great location, too!

location is convenient, room size is small but clean and stuffs are helpful.