B Z

Review of ramada beverly hills

1/Rude front desk: Overall horrible experience at ...

1/Rude front desk: Overall horrible experience at the hotel. Hotel room was not cleaned during the day so I called to request cleaning service when I got back to my hotel and the manager (the overweight old man with the beard) placed me on hold for 30 mins and I continued calling back and he then told me no one is available. Generally rude service from the front desk. The European male receptionist in the morning is very helpful though.

2/Poor Internet: Internet outsourced to third party and I paid 5 dollars per day and it s slow as and it kept disconnecting. Called and asked and the female receptionist just casually told me there s nothing they can do and asked me to call the internet company directly to resolve the issue and asked me anything else they could help me. Pretty useless indeed.

3/noisy room: the room facing the main street is incredibly noisy. I got changed to face the car park side and it s much better. However, the wall is very thin and you could heard other people in the other room talking very easily.

4/Room quality: very old but decent and has very comfortable bed.

5/ location: in the centre of West Hollywood and very convenient.