Hotel was beautiful all around (rooms included). Staff was very friendly and helpful. Location was awesome, as it was right in the middle of West Hollywood with many restaurants and bars within reasonable walking distance. Price was very affordable for the area. Would stay here again for sure.
Hello, my name is Jonah Kenney entertainer from Cleveland, OH you probably seen me on the streets of Los Angeles Wondering around with my luggage at some point or another going to and fro
This place was a great choice as it let me sleep, however the 345 room was located on the opposite of the mirrors which can easily be seen by the parking lot across the room in the air. Making this place insecure and unsecure in it's placement of window sheets on the bed. The guest relations guy who checked me in *upgraded* me in the since of a king size bed with two Elvis's in the mirror and on the wall letting me know something was up so I checked in for two days. Under the guise n suspicion that something was going to be uncovered in the celebrity realm of sphere's both blue and green under thebae seems songs of delight...
Not the best hotel, but honestly the price and location were what got me to check in for a work trip. Located in the heart of west Hollywood, close to everything. Seems like people use it almost like an international hostel stop - probably due to the low price and simple setup.
Good stay needs attention to detail. It's a ramada not a holiday in get it together.
Staff was friendly, rooms were clean if not "deep" cleaned.
Not recommended for those who enjoy the hotel itself.
If you want to enjoy the hotel itself, you will have to spend more money and go to higher places.
I really recommend it to those who only stay. Hotels in Los Angeles are generally expensive, so why not
Great hotel for the price. Leaves some room for improvement. As a 6'2" individual the shower heads, which are barely over 5 feet make talking a shower a tricky act of limbo. The bathroom phone rests directly over the toilet paper so working around a phone cord is an unpleasant addition to wiping one's bum. And despite my poor luck of the draw with regards to having a room below a vacationing elephant who stomps around at night waking up my infant son, I still give the hotel 4/5 stars. The cleaning team they have is great and efficient, the pool area was also very nice and clean and it's proximity to food and fun is great. I give it a win.
Rooms were nice and clean. No pool but in a fun part of Hollywood. A lot of night life
Room was nice. Hotel was tucked away from the main street so kind of dark. Walking distance to a lot of restaurants.
It's a nice hotel, but a $33 extra fee to park in their parking structure feels excessive
Was a quick one night stay and we arrived late in the evening. Were helped right away and check in was pretty quick. Overnight parking was a bit steep at $33 a night. Room was great, clean and quiet.
Great Staff, great location but the room are a little bit out of date.
The rooms are tired and depressing.
They charged my credit card without asking, and I also sent a request some days after I left which no one got back to me about.
Location is amazing! For the price, I would have expected a cleaner and more updated room. However, we would definitely stay again just given the location.
First of all we found bed bugs in our room. That's why we checked out early. We inform the front desk before check out that there is bed bug in our room. The front desk guy hand us a business card to call the manager. Are you serious, so I have to call the Manger and complain about the bed bug that we found in your hotel. Worse experience ever the front desk guy should have been more concerned about it and should have take some action. Not just stand there and hand a business card. Secondly parking haha $30 bucks parking fee for a day.
Room is clean and the staff are friendly. Great location close to lots of restaurants and bars. It's quite overpriced for what it is, however.
Good location, no thrills, but quiet room with comfortable beds.
The place was clean and it was in a perfect locations. The nightlife there is amazing! I had the loft suite and my wife and I were very pleased.
I really like place for a great value for money visit in a great location.
Old hotel im, nothing special on the whole. The location was very good for exploring North LA. Evil was the twelve-hour power failure and the resulting inconvenience. I would have liked a concession of the hotel but unfortunately was not even on request, a concession in the parking fees possible or something in it.
Well located. Comfortable and good pool. It does not have breakfast but there is a Starbucks on the corner
The place is nice and clean. Relatively quiet. Great food next door and conveniently located. It's expensive, IMO, and also they charge an extra $30/day for parking which I think is outrageous. But whatever.
Not so easy to park, reasonable location and area. Pubs, clubs and shops near by.
This is not a bad choice in West Hollywood. It is easy to get in and out of the hotel and the layout is easy to follow. The hotel is close to most of the areas you will want to visit. The rooms are clean and comfortable and the staff at the front desk is very helpful. One minor issue is the laundry facilities that require either quarters or the use of an app. In this day an age, a credit card option should be available. The app. did not work properly and the only way to get change was to go down to the reception. This really was the only annoying feature of the hotel.
Comfortable room in a good location, but lots of hidden expenses. Internet in the business centre is expensive and unreliable, they charge you to use the in room safe and the TV automatically goes to a pay per view page rather than the free channels. There is a really good 24 hour bar and restaurant on the corner though.
Convenient location, less than clean rooms.
Helpful staff, atrociously rude and unprofessional manager (Flavian).
You could do better.
Nothing special... The hotel is dated and they cant get the rooms cleaned so fast... Its a flashback to the 80s Miami Vice...
Only good thing was the location and the one guy who brought us a new coffee machine..what hotel doesn't offer slippers and a water boiler?
I d rate it a 2 just because they gave me a very bad view looking at the cars and street. The AC always used to turn off and on by itself which made me wake up alot during the night. They also had very uncomfortable bed sheets and they provided 0 water or any services. However apart from what i wrote everything is good. The vending machines also did not work at all and they were broken and the Wifi is extremely poor
Staff was friendly and provided great service. The atmosphere was great, would definitely visit again.
Bathtub didn't drain, elevators are slow, hallway carpets are dirty, most of all, parking is inconvenient. After paying $30 a day for parking, you may only park on the second floor without access to an elevator while every other space is reserved to some company or employee. Also, you cannot park in front of the hotel to load your bags.
There is no insulation or fire wall between rooms. All nite you can hear the activities or tv in the room next door. I am here for business and need sleep. I complained to front desk. No solution offered. Room ate tired. Not very clean and it is over priced for sure. Can't believe I hv to stay here for 5 more nights.
Wow this is such a fun neighborhood, but no customer service from John, who had to be so unpleasant. He should really find some other type of work away from helping people. He would be much better suited for cleaning the urine smell off the sidewalks at 3:00a.m. Won't be returning to Ramada in this life!
What this hotel has going for it is this location. The rooms are also pretty spacious but dated. Not really many amenities compared to an average hotel. I would stay here again but only for the location, there are much better places to stay.
Hotel was a good location, but very dated and housekeeping was lacking, I probably wouldn't stay again if I had a choice, and service was a bit rude.
The staff are lovely and just doing the best they can with what they have to work with. I blame Ramada Head Office, not the poor team holding things together. Unfortunately, the hotel is an overpriced shocking run down site worse than some motels we have stayed at. The rooms are damp and smell because there are no exhaust fans in the bathrooms. Everything is dated and in need of desperate maintenance/replacement. We got sick after the first night and had 3 room changes (thank you WeHo team) till we got something suitable. Would have been 0 stars if it wasn't for the lovely staff.
Worst Hotel in West Hollywood and rudest staff! Manager charged us for renting a movie and when challenged it he was very very rude and he said call visa to take it off. Worse customer service experience ever! To top it off room was dirty and shower didn't get all the way cold. Definitely not worth $300.
Relatively Central, a bit small, sliding doors opened to give some fresh air. Professional staff.
Stayed September 3 4 5 staff friendly helpful good location . Thanks Guys nice room
Good location and a clean room. Finding a parking spot in the garage was a challenge but thats how it is in L.A. The hotel was quiet and I diddnt see any kids. Would stay here again.
Noisy dirty and run down. Service is spotty at best. Parking is super expensive at 33$ per night
Smells of pee, wet carpet not sure why, room tiny, more like 2 double beds not queens. 30 a night to park vehicle..... I hope it gets a few z's
Very cool hotel, literally located in the center of EVERYTHING. Super close to Beverly Hills, Berverly Center, Santa Monica, The grove plus heaps more and a short stroll to all the gay clubs. I cannot fault this hotels location... the pricing for parking is RIDICULOUS however. $35 a day which is an extortionate amount of money and one day they just didn t make up the room and asked if we wanted the room to be made up at 6pm.
However I would stay here again because it was an awesome trip and the staff were friendly.
a fantastic 43 day USA trip was brought to abrupt holt
at this unfortunate establishment. After enjoying outstanding service at so many smaller establishments I was utterly disappointed with the abusive staff at this 1 star hotel! Unable to provide even basic services, we were told by abusive staff to "fix our own problem". If they advertised no sanitation we would not have chosen to stay. Likewise any other basic services they promised, but failed to deliver. If you have ANY alternative to stay in this awesome area, use it! ( kitchen 24 were AWESOME and the only redeeming feature of this stay!!! Thanks Tyler and Austin)
- $30/night for parking. Absurd. More importantly ... why?
- No complimentary breakfast. But there's a nearby over-priced 24 hr restaurant ajacent to this hotel.
- No microwave in the room, but there's a refrigerator. So tell me again how I'm supposed to warm up my over-priced food from the ajacent restaurant nearby after I've chilled it?
- Not enough wash cloths. 3 people in a room for 6 days, but our daily avg for wash cloths has been 1 - 2. But we have like 12 large towels.
- The tub/shower drain is clogged up and therefore the water collected as I showered instead of drain out.
- the coffee maker leaks water as you brew coffee. Apparently the staff knows about it, because they put a tray underneath the refrigerator that the coffee maker sits on to collect the water as it runs down.
- the soda machine took my daughter's money and the front desk wasn't helpful in retrieving it or issuing a refund.
I wouldn't recommend this hotel to anyone traveling here. Definitely not any value for the amount of money you pay. I whole heartedly give them several thumbs down.
Good location but the hotel is not clean and the cleaning staff is not adequate for the service. I do not recommend it.
A fine place to stay in West Hollywood. Not too pricey considering it's prime California location and very comfortable rooms. Only problem was the TV was snowy. Also there is no food in the hotel but a 24-hr restaurant/bar within 20 steps from lobby (Kitchen 24).
Overall, a great hotel at reasonable rates for the location. The staff was extremely friendly and helpful from the front desk to the housekeeping crew.
Amazing location! Nice staff. Big roons. All around great.
Clean room, that was recently updated. Great plug placement. Service was friendly and helpful. Towels at poop and room were especially nice.
The room was fine, the housekeeping staff was friendly and on point. It served as a place to rest our heads... but the whole place was outdated, dingy, and when the AC was ever turned above 68, it got humid and smelly. We were willing to pay for the neighborhood convenience and walkability, but an extra $33 per day for parking is absurd! I can get deals in midtown Manhattan for less! I wouldn't stay again, especially for the cost.
What s the point in having paid premium wifi if you can t even use it? Chose to pay $5 for the premium option in the hope that we could have faster internet, and it didn t even work. Tried multiple times, multiple devices, and nothing. Went to the front desk and they basically told us there was nothing they could do except not charge us for the premium wifi we had paid for/charged to the room, so we re now just left with the incredibly slow free wifi, which isn t even good enough to respond to emails. Feel completely ripped off for how much we paid for this room. Should ve known from the start when we paid for daily in/out parking, only to be told afterwards when we tried to find a car park that only valet was available... obviously just fishing for tips. The air con unit is also very loud & rattles when switched on, and the shower drain clogs easily so you re standing in ankle deep water when you have a shower. Only here for 1 night and already regretting not paying $50 more to stay somewhere better. Never again
Location is great. Rooms are well furnished and access to vending machines makes a midnight snack convenient.
Staff was extremely accommodating when I wanted to switch rooms to have a balcony.. very friendly and affordable considering the location is in the heart of WEHO. Hotel is a bit dated but overall cant complain. Bed extremely comfortable best night sleep in a long time. I stayed in 2 floor loft suite with nice king bed well worth it. Again, location is perfect with all the gay bars in walking distance. I will certainly stay again here when in the area. Only issue was with overnight front desk girl.. she was not very friendly and considering the morning and afternoon people were so nice I was disappointed & surprised by her lack of helpfulness.
Over priced not that extravagant as they perceive it to be. Location okay but I felt like my ten min Huber to a cheaper hotel with the same amenities for ten bucks was totally worth it and I saved quite a bit on day two and three
Very good hotel, quiet and spacious. Great location: close to restaurants on a wide avenue.
WENT TO OPEN THE WINDOW IN THE MORNING BAD IDEA MOLD WATER DAMAGE MIRROR WAS SO DIRTY I COULD WRITE ON IT TOENAILS ON THE FLOOR NOT HAPPY
Absolute pathetic service. Had to take my own luggage in and out with a 3 year old. Staff don't answer the phones even when quiet.
Brandon at 5.30am refused to assist, despite putting in a request night before that someone can help during check out.
Those travelling from Australia service at a motel or BB would be better
Always enjoy our stays here. This time for a wedding and Jennifer, in Sales, was a great help in sorting out some details. Thanks, Jennifer!! We'll be back soon.
We were there a week ago. . Noise from the street was unbearable ... Pool is small and not very clean ... Staff was nice ... the area is preferably visited by men as a woman does not make you feel very welcome
Conveniently located to attractions, very good price for the area.
Great room, great staff, great location. Our choice every time.
Good location for anyone wanting to stay close to Hollywood.
Location was great with lots of dining options. Staff was friendly. Room was adequate and clean. Only bummer, gym isn't open before 7am??? Traveling for business like to get work out early when I start early.
Decent locaion, food nearby which is great. Rooms tidy and neat and the bathroom has all the essentials. The room was a bit small. Nice pool.
Very well located, close to all the main LA attractions. Amenities are clean , staff friendly. This is slightly above a budget hotel.
Love that its on the strip and walking distance to all the fun spots especially if you need a cocktail in the evening. I give 3 stars for location but the hallways smell muggy. The hotels rooms are good I've stayed here twice and both times we get street views which we enjoy.
The location is fantastic, the facility and staff were average.
