3 years ago
A proper 4 stars hotel. We liked the building itse...
A proper 4 stars hotel. We liked the building itself, the rooms and the rooftop with the swimming pool.
The private beach with the beds and the restaurant are a good addition and we enjoyed them a lot.
The views are spectacular and the balcony bigger than expected.
There where some minor issues that I want to mention:
- The bathroom wasn't totally clean and we had to call to get another pass.
- I went to the root top at 17h and asked for a drink and for some food or snacks. Was told they only had olives which I took. The olives took like 20min and 3 calls to the service to come. Then I started seeing how other people were getting other stuff like sliced water melon and such. I didn't really ask what happened here but was confused.
- When I asked how the pool works, the lady told me "it's fully booked, you can book for tomorrow". But we saw people coming in so we asked a more precise question: can we have a bath? Of course you can, as long as you don't use a bed because they are fully booked. I would expect that information to come from the very beginning honestly.
- We went to pick the car in the parking (which I really advice you NOT to do specially if you have a big car) and found a bunch of used condoms and paper towels behind the column next to our car. I told the concierge when we came back and he kinda knew what I was talking about... Like he knew. What happened... I was sure it wasnt done in my car because it looked... Dusted, like if it has been there for some days...
- we only booked for one night, but after coming in the room we decided to extend for another night through booking.com. Before dinner we told the guys at reception about it to make sure they got it and told us not to worry. Next day after lunch a lady came to ask why we didn't leave already. It was solved right there but.. We expected it to be solved.