Took over 2 months to get through the interview process with them for job opening, with one of their recruiters consistently rescheduling interviews after a date and time was already scheduled. In the the end they just ghosted me after the final interview. Common courtesy is lost in HR these days.
I had a wonderful customer service experience with their European branch. I had problems with the remote for my dog's collar 2 months after I bought it. I called their CS the next day to ask them for help and they sent me a replacement battery and asked me to ring back if that didn't help. The battery came the following day. After replacing it the remote still didn't work so I rang back and surprisingly they sent me a new remote and explained how to set it up in detail. The new remote came the day after and everything worked fine. I'm really happy as I've never experienced such good service! Unfortunately I can't rate their CS reps directly but please let them know they're great!
Wonderful people! You can tell they care about the employees and invest in their lives on a deeper level. Definitely recommend this company and their products!
Purchased Martingale collar for dog who can escape a regular collar by backing out. Collar I received was assembled incorrectly and is useless for correcting the problem.
Suggest this company have additional training for those responsible for assembling this product.
ANY business that does not provide a valid email address so you can contact them deserves a zero rating.
I don't twitter, twerk tweet, or do Facebook
So the only option is call them (during my lunch break) and hope that they are able to get to me before it is over in 30 min. Not been so far.....
I love working here!! We get to bring our dogs and the customers are fun to talk to!!
My wife and I had an Invisible Fence installed on Aug. 3, 2018 in Hamburg, NY. This included the collar, installation, training, and power caps. We have repeatedly tried to contact them for the training but have been unable to. Then found out that the owner had passed away. We were then told to contact a dealer in Rochester, NY for help but have not been able to get a hold of anybody there. We feel that Invisible Fence isn't holding up their end of bargain. We've actually been in contact with their corporate offices in Tennessee in regards to a refund. Her name is Shannon Hughes, a customer care dealer liason. It's been several weeks since I've been in contact with Shannon and the last update that I received after submitting a few pieces of information was that management was reviewing our claim in regards of a refund. You would think they would hurry things up since we've been, in our minds, screwed in our purchase of their product. Yes, I'm sorry they owner of the West Seneca dealer passed away but they way corporate is handling this says a lot about their company and product. And from what information that I received from an email chain that I was mistakenly a part of their so called "expert trainers" aren't really experts. We paid for a product and service and we didn't receive what was agreed upon.
Great experience with this company! I rarely write reviews but they were so awesome! I ordered two harnesses for my two dogs and they both were too big. I emailed and quickly got a response asking for their measurements. They suggested a new size and got the order processed immediately! They even told me not to return the harnesses that were too big and to donate them to a local shelter or rescue-that's awesome!!! I will be a loyal customer!
Radio system employees went over and above to help me find a charger for my bark collar. There's two people I spoke to on my report they should be recognized for outstanding customer service in the end I'm very pleased with this company
I have never even been here, or worked here but it's a excellent place to go for service or a career they offer all kinds of things for pets..... They will walk your pet garraffe while you are out on a date or even teach your alligator how to swim. Maybe even fly with your bird. Just give them a call ASAP!!!! They will gladly assist you.
Radio Systems Corp: The Ultimate Destination for Pet Owners
If you are a pet owner, you know how important it is to keep your furry friend safe and happy. That's where Radio Systems Corp comes in. As the parent company of PetSafe® Brand, they are the world's leader in containment, training, and lifestyle solutions for pets.
Founded in 1991 by Randy Boyd and his father Bob Boyd, Radio Systems Corp has grown into a global company with over 1,600 employees across six continents. Their mission is to provide innovative products that help pet owners create more great moments with their pets.
PetSafe® Brand offers a wide range of products that cater to different needs of pet owners. From wireless fences to bark control collars, from automatic feeders to interactive toys - they have it all. Their products are designed with safety and convenience in mind so that both pets and their owners can enjoy a stress-free life.
One of the most popular products from PetSafe® Brand is their wireless fence system. This system allows pet owners to create an invisible boundary around their property so that their pets can roam freely without getting lost or hurt. The system comes with a collar that emits a warning beep when the pet approaches the boundary line and delivers static correction if they cross it.
Another product that has gained popularity among pet owners is the automatic feeder. This feeder allows you to schedule meals for your pets even when you're not at home. You can set up multiple feeding times throughout the day so that your furry friend never goes hungry.
PetSafe® Brand also offers training solutions for dogs who need extra guidance on obedience or behavior modification. Their remote trainers allow you to communicate with your dog from a distance using vibration or static stimulation as feedback.
Apart from containment and training solutions, PetSafe® Brand also offers lifestyle products such as interactive toys and fountains for cats and dogs alike. These products promote mental stimulation while keeping them hydrated throughout the day.
At Radio Systems Corp, innovation is key to success which reflects through its continuous efforts towards research & development (R&D). They invest heavily in R&D every year which helps them stay ahead of competitors by introducing new technologies & features into existing product lines while developing new ones altogether.
In addition to providing quality products for pets' well-being, Radio Systems Corp also takes pride in giving back through various charitable initiatives such as supporting animal shelters & rescue organizations worldwide through donations & volunteer work done by its employees globally under "The Paw It Forward" program launched back in 2015.
Conclusion:
Radio Systems Corp has established itself as an industry leader when it comes to providing innovative solutions for pet owners worldwide under its flagship brand "PetSafe". With over three decades of experience backed by continuous investment towards R&D efforts every year along with charitable initiatives like "The Paw It Forward" program launched back in 2015; this company stands out amongst others within this space due not only because they offer high-quality products but also because they care about animals' welfare beyond just selling them things!
petsafe.net
