I recently had the opportunity to experience the s...
I recently had the opportunity to experience the services provided by Rad Rides, and I must say, I was left with a mixed impression. While their website, radrides.com.au, was user-friendly and offered a range of options, I found the overall customer service to be average at best. The booking process was smooth, and the vehicle I rented was in decent condition. However, the staff seemed disinterested and lacked enthusiasm. There was a lack of clear communication about additional fees, which left me feeling a bit frustrated. On the positive side, the rental rates were reasonable, and the vehicle was clean. Overall, I would rate my experience with Rad Rides as average. While they have the potential to offer excellent services, improvements in customer interaction and transparency are needed to meet customer expectations.