R&R Automotive, LLC

R&R Automotive, LLC Review

Reviews 10
3.7
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Reviews 10
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c
3 years ago

I've been going here for 15 years. I've always bee...

I've been going here for 15 years. I've always been very happy with their service. That is until recently. I brought my van in because the battery wouldn't hold a charge. They replaced my alternator. $500 repair. Got it home and it Still wouldn't hold a charge. Did some research online. It needed a new relay switch. Cheap easy fix we did ourselves. Didn't need a new alternator. 2 weeks later I take my other car in because it's leaking. I was told it was gaskets then get pressured to do 100k matience. I agreed to the gaskets and spark plug change. Pressured me to change my belt for an additional $100. I declined. $600 and 4 days later my car is leaking. AGAIN or should I say STILL leaking. So this time I'm told its my power steering pump that needs to be replaced.( I don't recall the fluid on my driveway being red). And oh yeah they're pressuring me to change the belt. AGAIN. Idk what is going on there if it's their new service writer it what but I will NEVER take my cars there again.

K
3 years ago

I wish they could learn how to follow simple instr...

I wish they could learn how to follow simple instructions for how a line starts and ends. If you are going to do emissions testing you should come up with a more organized process then some guy yelling outside. Numbers could be handed out for example, tickets or simply pay attention so people don't waste their time in a "line" that no one was watching to begin with.

Z
3 years ago

Quick, easy, and fast on Emissions testing. The on...

Quick, easy, and fast on Emissions testing. The only reason I give it a 4 instead of a 5 was the first time I went to do Emissions. Their automated system said there was emissions that day, but it was cancelled. A way to improve this would be to have a person to answer those phone calls to give definite answers. But overall, a very nice place.

C
4 years ago

New in town, I took my 2013 Chevy Impala in for br...

New in town, I took my 2013 Chevy Impala in for brakes, they told me I needed rotors and a left passenger hub baron. The total came to $1367. When I got my car back the very next day it wouldn t start. I got it jumped which started it but I was puzzled because I had put a new battery in my car about a year ago and when I took it to be tested, the batteries cells were fine. I dealt with my car not starting and needed to be jumped for a month even with a new battery put in it. I m not sure what they unplugged when they worked on my car but I will not ever go back to them again... they are not reasonable and the older guy looks at me like he s mad all of the time... They are not welcoming ppl...

M
4 years ago

Friendly, efficient, professional and cost effecti...

Friendly, efficient, professional and cost effective! The guys were polite and friendly. I dropped it off and received a phone call saying they tested it and couldn't replicate my issue, so offered to have me pick it up free of charge. My response "Now that's the kind of price that brings repeat business!". We went further and it turned out to be a bad battery connection. While it was there, they were able to diagnose why my check engine light was on and fixed that, and did the emissions. I would definitely return, thanks guys!

R&R Automotive, LLC

R&R Automotive, LLC

3.7