Catastrophic service, no complaint service, when I contacted "standard" they transferred the call, 4 min on hold, the 2nd time 10 min on hold, no response, frankly it's a scam, and that which pushes us to think abroad.
Continuous power cut permanently for the Marjane district especially, and even in the presence of water the flow is really small for a 3rd floor. Quality of pathetic and pathetic service.
Million call times and no response tat3arfou gher tkaslo f bnadam
It is a public industrial and commercial establishment endowed with
legal personality and financial autonomy. She succeeded the Moroccan company
of distribution.
The board is responsible for ensuring a supply of drinking water and electricity
to the population of the city of Meknes, and to collect and treat wastewater,
domestic and industrial.
Since water and electricity are two essential foodstuffs
daily, RADEM, to better satisfy its customers, applies a policy of
decentralization and this by creating new agencies, it is also considering
construction of new substations and supply networks, in addition, it is
regularly renewing equipment that has become defective and aims
to improve the quality of its services.
It is managed by a director surrounded by a team of 57 engineers and managers
and a workforce of 532 employees annually satisfying approximately 7,000 new
subscribers
In order to closely monitor the quality of the water distributed and produced, the
in accordance with current standards.
Thus, RADEM performs the analyzes in its own laboratory and by its
own resources, across the entire distribution scope, and also has it executed
through an outside laboratory.
The management also carries out periodic cleaning to preserve a better
quality of the storage medium.
The purpose of the management is to study water addition projects and new
electrical installations that will be infallible in the future and will improve
distribution of water and electricity.
They do not answer the phone and their email address does not work.
Total shame. The most seedy and unreachable service I have ever experienced. A shame for the country.
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INFO@RADEM.MA (INFO@RADEM.MA)
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If I were in their place, just by reading the comments of indignant customers, I will pack up. But surely turpitude pays off in these dark days of humanity.
Lousy service.
- Unable to reach by phone
- Unable to reach by email
- When you go to the counter because you are worried about the non-direct debit of your subscription, you are threatened with cutting the power!
This monopoly company has no consideration for its customers.
Before going there take with you any supporting documents that you deem necessary so as not to be led by boat by their more than incompetent agents. This will save you from wasting (too much) time with this administration.
Nhar jem3a li fat l9ithom khdamin mn 8: 00-14: 00 wach hada tw9it jdid wla chnou?
Well, I'm speaking specifically to Mr. Serghini:
At the same moment, an attempted attack on the 'Kamilia' district is the 5th of its kind in two weeks.
For two months the unions have been writing to you in vain.
I came to your office twice and you promised to fix the problem
Lies, lies ..
The French tourist who has had his bag stolen will not be silent.
And I tell you, stop putting everything on the back of the commune.
Too much favoritism and patronage in your service.
Shame on you .
See you soon.
radem.ma