QUIXA Review

Replaced email without my consent, I can't contact anyone to assist me in this very serious privacy problem !!!

If you do everything yourself online, it's like other insurance ... But watch out! Because it is impossible to contact them if you need, even just for information or quotes, you have to go crazy. Long hours of waiting with call centers without any outcome. Just call us to believe.

if you need to pick up the new car and you don't have a license plate yet, you can't ask for an online quote, and if you phone, an automatic system will tell you that to talk to them first you need to request an online quote ... what to say. ... ASINELLI !!!!!

Non-existent call center at least for me that I tried in 3 days giving up their service

Well. all simple and easy payment. The figure for the car is very competitive. Important that nothing ever happens even if you feel covered

I can only do a very bad review. I would like to take out insurance for which I have an estimate but I cannot speak to any operator. Nothing, I change company. Best wishes!

I tried to pay in several ways: transfer, finally, credit card paypal. Each time I skipped the old quote with a new one increased, in the end for the same selected packages the cost was increased by 74 euros (8.5% more)

Cozy place in the hills of Genoa. MENU rich local dishes accompanied by very complete wine list with fair prices

Attracted by the good price applied by the company for the stipulation of a new RCA, I activated myself for payment after contacting the call center, also to take the pulse of the after-sales service in case of need and / or urgency.
Result? Four calls of about 25 minutes each (then automatically cut down by their responder) for a total of about 100-110 minutes on the phone without concluding anything. I'm not exaggerating!
I decided to abandon quixa and / or direct in favor of something more serious that knows how to take care of the customer.
In an important sector such as insurance, I think is the bare minimum.
Greetings to all.
Paul.

Great insurance coverage tailored just the way I like it!

Excellent company serious and competent .... I would say good

I had to chat to get the quote email .. great price

Staff available, efficient and timely.
waiting too long to have an operator available about 10 minutes.
lf

I bought a car absolutely identical to the one in my possession, but younger than 4 years. And contrary to any insurance logic you have increased my premium by 123E. nodded. Not having time and being in urgency I accepted the increase but I consider the behavior of this insurance ABSOLUTELY NOT CORRECT, as well as the responses received in chat, which invited me to ask for a refund and to change insurance, answer from professionals, I would say ..
I therefore believe that the next policy renewal will not be with you. I owed you so much
Pierangelo Verbaro

I give a negative review for this reason: I asked for a quote on facile.it, and Quixa was indicated to me as the most convenient company: the total prize, including the various guarantees, was 473.00. However, when I clicked on the Quixa link to complete the purchase, the total prize was different ( 481.00). I called the customer service of facile.it to understand the reason for this misalignment, and I was told that with Quixa it always happens like this: facile.it presents a prize, but then Quixa applies other prizes.
I still purchased the policy with Quixa, but I find it incorrect that Quixa relies on these search engines (easy, hound, ...), but then apply prices that do not correspond to those that the search engines then compare with the other insurance companies.

Serious and precise company, attentive and kind consultants. Fast in handling the paperwork! Thank you.

Excellent pizza very digestible very welcoming staff and not only they make arancini calzone fried different types of meatballs and french fries and on request a bit of everything

excellent and very fast
Thanks quixa!

Great savings, excellent assistance, very kind chat operators

Very optimal insurance you could make multiple discounts.

fast professional, more than positive experience I spend more than other cheaper ones but in need they don't leave you alone, I can guarantee it.

After communicating the quote and accepting it, I have to wait ...

IMPOSSIBLE TO HAVE A FEEDBACK WITH A HUMAN BEING WHILE TRYING TO BE A NEW CUSTOMER. THEY SCARE

easy and really quick renewal. Also good assistance in case of accident

They never responded to all my attempts to contact them

Slow management of the changeover of the policy from the old car to the new one (I sent the documents on 2/9/2020 - I was able to activate the new policy on 7/9/2020 !!, despite the fact that the site told me that I would have the new policy within 24 hours from the transmission of the documents !!!)

I miss the 5% discount see discount code QX0005.
Regards

BUT THAT PHONE NUMBER WHAT IS IT ... YOU NEED IF NO ONE NEVER ANSWERS YOU .... BAD SERVICE

Excellent insurance. All online very simple and convenient. Reliable and manageable with an intuitive and simple app.

Operation that took place with great simplicity and clarity even by people like me who use the computer for essential things ...

The doubt that comes when trying to take out a policy with Quixa is that nobody is actually on the other side. My brief misadventure with Quixa begins when I decide to go to another insurance company attracted by the lower prices and the apparent ease with which the conclusion process can be completed. The first hitch I encounter when I look for information on the "quixaBox", well publicized, but of which there is no trace anywhere except in the information note. When I call customer support to ask for clarifications on how to activate this option, a registered voice answers me, recognizing the cell phone number from which I call as linked to a quote already generated, it liquidates me with a "your quote is being processed , if it has already sent the documents, it has already acquired priority ", without any possibility of speaking with one of the consultants mentioned several times.
At that point I decide to send the documents. Who knows, maybe once I take out the policy I can talk to a real person and ask my questions. I have never had so much difficulty to send a simple pdf: I tried 5 different browsers, on 3 different computers, then I gave up on converting everything into image files, but the only answer of the site was "The upload did not go to a good end. Please try again in a few minutes. " Needless to say, hundreds of minutes have passed since the first attempt.
I must say I was very disappointed. I was forced to give up because of too short a time. I have read many positive reviews and I recognize that the advantages offered are tempting, but if these are the premises, I can only advise against dealing with Quixa.

Difficult to get in touch with operators, long waits

Fast and punctual home insurance! Very fair prices. Customer for 4 years, never any problem despite being completely online!

I made a quote yesterday and still have not called me back ... from this morning I call urgently and NOBODY responds and the customer service on Saturday goes only until 13.00 and I think I could bring customers ... bad.

I had to pay by credit card, card in perfect working order, the site had problems that I promptly reported and I'm still waiting for an answer after more than 8 hours. Bad service, which cost him the loss of two auto insurance policies.

Never in my life had such an easy policy management

If you do not answer for simple informative questions when one has a problem, does he have to go to Milan to hope to talk to someone? These are days that I try to call in all possible bands

Even if I had to wait a little longer than normal ... in the end the operator, indeed the operators with whom I had the opportunity to speak, solved every problem related to my practice, the only flaw, it was not possible for me to add a crystal policy

It does not have a consultancy service with an operator

It proposed installments at zero rate but at the time of payment it was not possible to choose the option

I put 4 stars only because being able to talk to them you have to wait in line at least 15 min otherwise I would give 5 stars because they are very kind

the best insurance in more than 30 years of driving

are 3 days (in all time slots) that phone there are permanently 10 people in the queue and after 20 minutes they close the communication; I wrote and rewrote but no one answers. if you have no patience, change insurance

Do not accept Sisal Pay which you have also made me top up. Result I find myself loaded Sisalpay and I also had to top up Postepay by paying the top up fees and transfer fees to recover the money from Sisalpay. Bad in going against customer needs.

Professional, satisfactory information, great price!

excellent site, a car is replaced in less than 3m. excellent

Unfortunately with them for 7 years, perhaps more, I was looking for a contact to use Bersani law, after 10 days of contact attempts, I abdicated for cancellation of the immediate contract.
Unhappy at best, thank goodness I never made a claim otherwise it would have been trouble..serious

System not really working: I was stunned with emails both on the PC and on the laptop, but then proceeding from the proposal email the payment was not accepted because the email address was not filled in (??).
Proceeding from the site it worked

And since yesterday I try to contact them at any time but nobody answers !!! Also sent mail but nothing, no answer!
It wasn't like that before, they were efficient and quick to answer the phone! I do not understand!!!