Daniele Truscelli

Review of QUIXA

The doubt that comes when trying to take out a pol...

The doubt that comes when trying to take out a policy with Quixa is that nobody is actually on the other side. My brief misadventure with Quixa begins when I decide to go to another insurance company attracted by the lower prices and the apparent ease with which the conclusion process can be completed. The first hitch I encounter when I look for information on the "quixaBox", well publicized, but of which there is no trace anywhere except in the information note. When I call customer support to ask for clarifications on how to activate this option, a registered voice answers me, recognizing the cell phone number from which I call as linked to a quote already generated, it liquidates me with a "your quote is being processed , if it has already sent the documents, it has already acquired priority ", without any possibility of speaking with one of the consultants mentioned several times.
At that point I decide to send the documents. Who knows, maybe once I take out the policy I can talk to a real person and ask my questions. I have never had so much difficulty to send a simple pdf: I tried 5 different browsers, on 3 different computers, then I gave up on converting everything into image files, but the only answer of the site was "The upload did not go to a good end. Please try again in a few minutes. " Needless to say, hundreds of minutes have passed since the first attempt.
I must say I was very disappointed. I was forced to give up because of too short a time. I have read many positive reviews and I recognize that the advantages offered are tempting, but if these are the premises, I can only advise against dealing with Quixa.