My sales rep, Drake, gave my family and I an incredible experience. Throughout the planning process to the event itself, he went far and beyond all expectations! He even met us, greeted us and made sure we had a perfect and memorable day. I highly recommend Quint Events! I m already looking at another event!
I have worked with Drake Orman of QuintEvents for over 3 years in the delivery of premium event packages, specifically the NBA All-Star Game. Drake and his team have gone above and beyond to offer our group the best possible pricing year over year. Drake always works diligently to ensure the inventory we will need is secured, and the contract process is always timely. On the ground, our group receives first-class hospitality from the QuintEvents group. They have helped us to provide experiences for our clients that are truly unforgettable. I highly recommend working with Drake on your premium event needs!
Great experience working with Drake Orman to book our 2021 KY Derby package. I had been extremely busy with work commitments and had to keep putting off looking into what we wanted to do, but Drake stepped in and made it super easy and efficient for me to get exactly what we wanted. Very professional and accommodating. Excellent experience.
I had to call 3 times the week of my purchased event, only to find out, that spectators weren't permitted. They never alerted me, about no spectators. It's now 3 days shy of a month since agreed refund, and i have still have not received it.
I dealt with Brian he was so helpful in everything and made my trip planning experience to the hall of fame very informative and he was knowledgeable in everything. It was like I've known him for years but I haven't even met him yet. But I'm telling you if you want someone who is knowledgeable and very friendly and professional then Brian is your man. I'm really looking forward to this event. Thanks again Brian. You da man!!
I have attended the HOF enshrinement ceremony through Quint Events for YEARS and each year as a new package becomes available, I click on as soon as I can. The packages are worth the dollars for sure. AND THE CUSTOMER Care is off the charts. I always feel comfortable during the events and before and after. Everyone is so kind and attentive. Will is the best answering multiple questions (and I always have a lot of questions).
I have attended events hosted by other companies and have been VERY DISAPPOINTED. I even told one, they needed to go to Quint Events class.
Customer service very unprofessional - haven t heard of how to interact with clients
Don t ever choose refund option - waste of money as they just blandly and arbitrarily refuse to refund. It s really up to their own interpretation what constitutes a situation under T&Cs which is super silly. The customer service people are also pretty u helpful and useless - their responses are basically robotic and the same. Super unhelpful.
Would give less than 1 star if possible to be honest. Worst experience ever.
Over the past year I have been working with the team and specifically Tyler Strittmatter and all I can say is YES! If you are looking for an out of this world experience and with all the perks of personal attention then I highly recommend speaking with Quint Events and Tyler. We are so excited to get to the Kentucky Derby 2021 and from the looks of everything we have planned with Tyler it is going to be amazing. So grateful for the help, the team's knowledge and Tyler's enthusiasm.
QuintEvents always delivers exceptional service with the highest professionalism and greatest attentiveness. Andrea and team tirelessly work to always ensure a tremendous customer experience, through the selection process, through purchasing, through the event itself. The personal interest in, and active management of, your overwhelmingly wonderful experience and fulfillment is obviously their passion. Great experience, exceptional people / staff, excellent events! Thank you for all you do, repeatedly. Drew
We purchased top level tickets through COTA Experiences owned by QuintEvents at the turn of our choice at the Austin Formula1 Grand Prix for $740 a piece. When we received our tickets we received lower level seating (priced at $530). Although disappointed by our less than ideal seats we knew there would be no way to change it given the GP was sold out. Instead we contacted F1 experiences for a refund of the difference between the ticket prices. After 4 phone calls (and being told specific times we would receive calls back without getting called) and 3 emails, we finally spoke with a representative. We were told that this company buys tickets in bulk and you just get what you get. When we asked why we then paid for top level the explanation was well you didn t want any of the other F1 Experience packages . Huh? Doing less through the company shouldn t result in an up charge and we should either get the tickets we paid for or be refunded for the difference. We are going to dispute the charges through our credit card company as this is essentially fraud.
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