Quality Inn Buffalo Airport and Corporate Rent-a-Car

Quality Inn Buffalo Airport and Corporate Rent-a-Car Reviews

Reviews 10
2.8
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Room was not clean, even though it is a non-smokin...

Room was not clean, even though it is a non-smoking room, smells cigarette smoke. When I called the reception informed the same, they said they don t have nothing to do with that and asked me to wait till morning to talk to manager. Very bad service.

It was pretty clean and night staff was amazing. T...

It was pretty clean and night staff was amazing. To management and owners please understand we are going through an epidemic and not everyone has credit cards, plus cash, transportation, bank accounts, and everyone has their own struggle. Being homeless IS a struggle right now.
Everyone was very nice and I have no complaints.

Terrible! It is so dirty. Front disk guy was so ru...

Terrible! It is so dirty. Front disk guy was so rude and he was not wearing a mask. They have pile for used pens and other pile for unused ones. But the guy used a pen and put it back in the unused pile. Riom was not even vacuumed. One star even is more than they worth it.

It is not someplace I will ever stay at again. Fi...

It is not someplace I will ever stay at again. First of all, I called ahead of making a reservation. I asked how soon I could check in and was told 1130 am. I did not arrive until a little after noon and was told nothing was ready to give it 30 more minutes. I asked if I could use a bathroom and was told no. I sat in my vehicle until 230 pm before I was finally able to check in. I did call and walk in 3 more time during this period and all the time was still not able to use a bathroom.
Also, when I finally got my room key and was able to walk to my room, it smelled as if they were setting fire to a marijuana farm.
The room was not very clean at all and I waited 2.5 hours to get this room. The tub looked like the bottom had never been cleaned. The toilet was nasty. There was almost no leather on the chair for the desk. There was debri from someone else left in the armed chair and on the floor next to the chair. The list goes on. I thought about changing rooms but then wondered if I would get something worse. I dont see myself staying at this hotel again. I only gave it a 1 star because it would let me post otherwise.

Provide efficient and effective service with flexi...

Provide efficient and effective service with flexible check in time, staff was very polite and helpful, overall comfortable and appealing atmosphere.It was a very nice experience in low price.

Rented a hotel room for 2 nights on Priceline and ...

Rented a hotel room for 2 nights on Priceline and when I got there i waited in line for the person at the counter to finish and when they were done she decided to call the other gentleman who got on the line after me before me and changed his room to another room I guess because he had an issue in the first room. After that they told me they were overbooked and didn t have a room for me. I was forced to get a room somewhere else and pay full price. All the receptionist gave me was a business card with her name on it saying I d be refunded with no sense or reassurance. I mean although clearly not an obligation, it would have been nice to at the very least, to have gotten a recommendation on a different hotel. Now I m out double the money I originally paid and I have to sit here in limbo waiting to see if and when I get my money back. SMH!

Quality Inn Buffalo Airport and Corporate Rent-a-Car

Quality Inn Buffalo Airport and Corporate Rent-a-Car

2.8